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Forum Spa at Celtic Manor

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Address: The Coldra, Newport NP18 1HQ, Wales
Phone Number:
+44 1633 410324
Website

TripAdvisor Reviewer Highlights

Read all 145 reviews
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  • 47
    Excellent
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    Very good
  • 26
    Average
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  • 13
    Terrible
Not as impressed as I should be

The relaxation area was in the reception which meant it was very busy andwhilst quiet at times wasn't dark or cosy or relaxing at all. The changing rooms and pool were very busy... read more

Reviewed 4 weeks ago
A TripAdvisor Member
via mobile
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145 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Cardiff, United Kingdom
Level Contributor
248 reviews
49 attraction reviews
common_n_attraction_reviews_1bd8 86 helpful votes
Reviewed 1 week ago

We booked a spa day to celebrate our 25th wedding anniversary. During the booking process we were asked if it was a special occasion and we said yes, and told them why. They said that the Spa would definitely do something to honor this - it wasn't mentioned at all. The girl who booked us in was very robotic, as... More 

Helpful?
Thank David B
Llanblethian
Level Contributor
18 reviews
common_n_attraction_reviews_1bd8 18 helpful votes
Reviewed 3 weeks ago

I'm a proud Brit. But if all this Gym is left with to staff it are the Brits they presently employ when the Brexit curtain comes down, it's doomed. The staff whose accents say they are from continental Europe are invariably attentive and committed. The Brits are not...based on the slack carelessness of the people who man the Gym's front... More 

Helpful?
Thank GilliesMac
A TripAdvisor Member
Reviewed 4 weeks ago via mobile

The relaxation area was in the reception which meant it was very busy andwhilst quiet at times wasn't dark or cosy or relaxing at all. The changing rooms and pool were very busy which made it difficult to manoeuvre and lunch just seemed cobbled together. It was not like any other experience I have had at other places and I... More 

Helpful?
Thank A TripAdvisor Member
Neath Port Talbot, United Kingdom
Level Contributor
19 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed 12 February 2017 via mobile

Visited here on 10/02 with a friend for a birthday treat. We paid for a treatment prior to the day, then paid to use the facilities on the day at £15 per head - not a bad price at all! Our treatment was amazing. The Herbal Steam Room Temple - a self treatment where you're in a steam room, you... More 

Helpful?
1 Thank Calikins
Bridgend, United Kingdom
Level Contributor
14 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 7 February 2017

We were actually in the Ocius Spa which is part of the Golf and Fitness Club as opposed to the Forum Spa which is in the main hotel. Although not as big as the Forum Spa, it was definitely quieter. The pool, steam, Jacuzzi facilities are the best I have seen and the staff were lovely and helpful. One major... More 

Helpful?
Thank Christine T
Cwmbran, United Kingdom
Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 3 February 2017 via mobile

To be honest it was rather busy when we got there but it was peak time, only used the pool facilities and sauna. It was amazing, being a hard working professional it was nice to actually relax, my boyfriend's treat for my birthday. Had a lovely swim and chilled in the jacuzzi before using the sauna and before leaving the... More 

Helpful?
Thank keriseabby
Level Contributor
214 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 101 helpful votes
Reviewed 2 February 2017

I had really been looking forward to celebrating the special day with mum. Unfortunately it didn't live up to its 5 star image or reputation. We arrived at 9.30am and were told to comeback in 20 mins as they hadn't turned all the lights on yet. No mention of helping ourselves to complimentary drinks or being able to get into... More 

Helpful?
Thank Shameem A
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 27 January 2017 via mobile

Shocking treatment today been a member for over two years had booked a back massage quoted member rate of £19 turned up and told on the desk the rate rises on Fridays and weekends. Told to pay £25.50 or no massage! Attempted to complain to the managers but they cut me off twice. Spa assistant Caitlin rude and unhelpful. Just... More 

Helpful?
1 Thank Anthony D
Level Contributor
31 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 20 January 2017 via mobile

I had a voucher for my birthday and I was able to use it on a half price massage in the January sale. I planned to arrive early to make use of the spa facilities but the spa is poorly signposted from the car park so it took me a while to even find the spa. The receptionist was friendly... More 

Helpful?
2 Thank Catrin R
Bridgend, United Kingdom
Level Contributor
267 reviews
101 attraction reviews
common_n_attraction_reviews_1bd8 71 helpful votes
Reviewed 17 January 2017

I expect there must've been an offer on for families. The Spa was the fullest I have ever seen one in the UK or abroad, it was almost impossible to find a space around the pool or in the changing rooms. We headed for the sauna as at least you could get a seat!

Helpful?
Thank Linda_Laleston

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