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Aberdeen VisitScotland iCentre

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Address: 23 Union Street, Aberdeen AB11 5BP, Scotland
Phone Number:
+44 1224 269180

TripAdvisor Reviewer Highlights

Read all 56 reviews
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  • 27
    Excellent
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    Very good
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    Terrible
Helpfull friendly people

The staff was very hfriendely and helpfull despite my millions of questions. They kept on looking things up until everything was plannend. Mind you that the public transport is... read more

Reviewed 29 December 2016
Angelica1986
,
The Hague, The Netherlands
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56 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Wordsley, United Kingdom
Level Contributor
50 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago

I have at the time of writing this review a business trip planned in Dundee but as I will have a free day, I looking for something to do. As I have never been to Aberdeen and would only have a short time there, I made an advanced email enquiry to the iCentre to ask for recommendations or 'must do'... More 

Helpful?
Thank rayj709
Jackie D, Manager at Aberdeen VisitScotland iCentre, responded to this review

Dear Ray, Thank you for taking the time to leave us a review and your positive feedback on your email. I hope that we have inspired you to come up to Aberdeen and take in some of the sights that Scott suggested. Perhaps even plan a longer visit another time. Do pop into the iCentre if you have any time,... More 

Ottawa
Level Contributor
74 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
Reviewed 7 April 2017

The staff on duty are very helpful and knowledgeable on the local area and surrounding area outside of city as well. Provide alternate suggestions to visit , such as Fittie Square on the waterfront . Great gift shop on premise - good prices on items . Lots of information and pamphlets on local places to visit. Clean and modern looking.... More 

Helpful?
Thank Liilgal78
Jackie D, Manager at Aberdeen VisitScotland iCentre, responded to this review

Thank you for taking the time to leave us a review and for your very positive comments about our service. I hope you had a great time visiting Aberdeen. More 

Level Contributor
96 reviews
42 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
Reviewed 8 January 2017

The ICentre is very helpful and for all Tourists. They offer great advice and the service is first class

Helpful?
Thank Jessica G
Jackie D, Manager at Aberdeen VisitScotland iCentre, responded to this review

Dear Jessica, thank you for taking the time to leave us a review and for your kind comments. I hope you enjoyed your trip to Aberdeen. More 

The Hague, The Netherlands
Level Contributor
67 reviews
43 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
Reviewed 29 December 2016

The staff was very hfriendely and helpfull despite my millions of questions. They kept on looking things up until everything was plannend. Mind you that the public transport is hard to figure out

Helpful?
Thank Angelica1986
Jackie D, Manager at Aberdeen VisitScotland iCentre, responded to this review

Hi Angelica, thank you for taking the time to leave us a review and for your kind comments. I hope that you enjoyed your trip! More 

Canberra, Australia
Level Contributor
18 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 16 November 2016

The young chap we spoke to kept directing us to museums. He didn't seem to have any knowledge of scenery or places of interest in his city. Had to really prompt him for places, other than museums & galleries. He finally suggested Foot Dee as an afterthought, which was the highlight of our visit to Aberdeen.

Helpful?
Thank Michelle4141
Jackie D, Manager at Aberdeen VisitScotland iCentre, responded to this review

Hi Michelle. Thank you for taking the time to leave us a review. I am disappointed to read your comments regarding the service you received and apologise that you felt you did not get the information that you were looking for. We normally ask visitors what they are interested in and point out relevant areas/buildings and things to do. I... More 

Level Contributor
56 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 3 November 2016 via mobile

Just popped in for a map, left with bus timetables and a wealth of knowledge for our stay in Aberdeen!

Helpful?
Thank Rebecca M
Jackie D, Manager at Aberdeen VisitScotland iCentre, responded to this review

Thank you for taking the time to leave us a review - I am glad we were able to help you get the most out of your visit to Aberdeen. More 

waterloo
Level Contributor
35 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
Reviewed 27 October 2016

good information ,very helpful,gave maps and even search on internet and print out the information and maps,very knowledgeable staff

Helpful?
Thank ericWaterloo
Jackie D, Manager at Aberdeen VisitScotland iCentre, responded to this review

Thank you for your review and lovely comments about our staff. I am glad we could help. More 

Level Contributor
163 reviews
68 attraction reviews
common_n_attraction_reviews_1bd8 100 helpful votes
Reviewed 26 October 2016

You can browse and look at the leaflets or interactive board. We've been to Aberdeen before so wanted info about places to visit nearby by train. Inverurie was a friendly little town which we subsequently visited. As to Aberdeen, quite a few places were closed for refurbishment and I wonder how obvious it is what's left to visit, if you... More 

Helpful?
Thank Jean W
Jackie D, Manager at Aberdeen VisitScotland iCentre, responded to this review

Thank you for taking the time to leave us a review and for your comments. I am glad that you found Inverurie a friendly town to visit. As you say, Aberdeen has some buildings undergoing refurbishment, however there is always something to visit in the city and places to go. I hope you have the opportunity to visit us again... More 

Level Contributor
16 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 5 October 2016 via mobile

I found this center easy to find in the Aberdeen City Centre. In addition this was a great resource for very helpful information on what's available in Aberdeen and Aberdeenshire as well as for getting scheduled for tours. Staff were very friendly as well as informative and helpful. This should be your first stop in Aberdeen.

Helpful?
Thank Judy S
Jackie D, Manager at Aberdeen VisitScotland iCentre, responded to this review

Hi Judy. Thanks for leaving us a review. your very kind comments and for recommending us to other visitors. I hope you get the opportunity to visit us again some time. More 

Darlington, United Kingdom
Level Contributor
20 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 12 September 2016

extremely informative and welcoming staff , nothing was too much for them ; very patient and took the necessary time to ensure had fully taken in information .

Helpful?
Thank portsmouth10
Jackie D, Manager at Aberdeen VisitScotland iCentre, responded to this review

Thank you for leaving us such a positive review. I am glad that we were able to give you the information that you needed and I hope you are able to visit us again in the future. More 

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