The pre-tour email said, “beware of unscrupulous people who will try to get you to come on their tours! Look for our red umbrella.” For my tour, I was careful to find the umbrella, the guide there had my name…great so far! But then this random woman walked up to the tour guide and they start talking - apparently there’s some mix up and this is actually her tour. She had no red umbrella, no means of checking people in….but the much more official tour guide is just like *shrug* and she leaves! This new tour guide didn’t take us to the graveyard or some of the other places featured in review photos. She then had everyone in the group scan a QR code to follow her on instagram. Many of the stories were interesting bits of history, but didn’t follow the theme of a spooky ghost tour. The pre-tour email also said that the tour would start and end in the same location, but our new tour guide just dumped us in a park at night. Everyone was asking how to get back. Not a great experience.