Bannatyne Health Club & Spa - Edinburgh

Bannatyne Health Club & Spa - Edinburgh

Bannatyne Health Club & Spa - Edinburgh
3.5
9:00 AM - 5:30 PM
Monday
9:00 AM - 7:30 PM
Tuesday
9:00 AM - 7:30 PM
Wednesday
9:00 AM - 7:30 PM
Thursday
9:00 AM - 7:30 PM
Friday
9:00 AM - 6:30 PM
Saturday
9:00 AM - 5:30 PM
Sunday
10:00 AM - 5:30 PM
Write a review

Top ways to experience nearby attractions

The area
Address
Neighbourhood: New Town
Suits and shopping bags rule the streets of New Town, until after dark when strappy dresses come out to play. This is the city’s central business district with its smaller offices, clothes boutiques, and many of the city’s flashiest restaurants and ritziest clubs. The architecture along roads like George Street helps give it a swank and formal feel: it’s a planned Georgian development of regal townhouses, geometric squares, and self-important statues. But it’s also a very wanderable neighbourhood, with a healthy bustle at almost any time of day and fine people-watching in places like St Andrew's Square which fills with picnickers around lunch. You’ll also find a series of cheerful basement bistros on Hanover Street, while dark Rose Street has something of the feel of an undiscovered back alley and is chock-full of characterful pubs and small independent shops.
See what other travellers are saying
  • Coastal557058
    12 contributions
    Highly rated therapist !
    The reason my rating is so high is because of the therapist I had for my treatment. His name was Gergo and he was really fantastic and very skilled. I was so delighted with the treatments and his professionalism that I’ll likely return. As a “spa day” the Bannatyne health club itself isn’t that great and not really geared up to “spa day” vibes. the building is old and very run down (remind me of being at the local community pool or a high school). It needs sprucing up and it does dull down the vibe of a nice spa day. The spa place itself on -1 is nice and relaxing, small but does the job. The relaxation room was lovely and it was quiet so we had it to ourselves for about 45 mins after the treatment. I also was surprised to pay for the robe and towel (it’s probably written on the site when I booked the voucher and I missed it but feel like it’s an unnecessary charge that is becoming less and less popular across other places. Overall I’d say it’s worth a visit if just one or two of you and looking for something local, not too expensive and grab a lunch somewhere in town afterwards.
    Visited February 2022
    Travelled with friends
    Written February 10, 2022
  • Donna W
    Edinburgh, United Kingdom20 contributions
    Spa
    Well 2nd time here for spa first time was better 2nd time was kn relaxation room allbh could here and feel are people in the gym 🙈 honestly thought i was bouncing off seat for relaxation it should be moved to a quieter part of uilding not next to a gym. Message was ok we got back face scalp back was way to hard but rest was fine and relaxing. Staff dont really talk to u but that okay was there to relax
    Visited January 2020
    Travelled with friends
    Written January 13, 2020
  • Glenn S
    15 contributions
    Disappointed
    Very nice and helpful receptionist. General appearance of the interior is tired. Very dusty vents. Dirty toilet. Spa had my questionnaire for 2.5 days and informed me on arrival, I cannot have a massage as I have ticked the box for Cancer., and refunds are not given.
    Visited February 2023
    Written February 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

3.5
140 reviews
Excellent
61
Very good
31
Average
15
Poor
12
Terrible
21

Zdh1379
Edinburgh, UK8 contributions
May 2023 • Friends
Had a 30min sweedish massage booked. Arrived 30mins early, sat in spa area and was eventually taken in 20mins late (after lots of faffing around with the spa staff trying to find our booking), despite us having booked it months prior, sharing the confirmation email with them and our check details in 2 days prior.
The treatment lasted nearly 10mins and when I challenged it, the staff merely shrugged their shoulders and said they were back to back time wise and there was nothing they could do.
Save your time and money and go to a properly organised spa venue...
Written May 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Time to reflect
Glasgow, UK20 contributions
Mar. 2023 • Couples
There was a little mix up with our booking time but the manager was straight on it and she managed to sort it all for us and made sure we had a relaxing spa trip. Would highly recommend.
Written March 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JV
Edinburgh, UK3 contributions
Mar. 2023 • Couples
Loved Alexandra for my treatment. Very technical and brilliant. The pool is a long way from the changing rooms and the jacuzzi was freezing! Otherwise I recommend the treatments and the actual pool.
Written March 11, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Glenn S
15 contributions
Feb. 2023
Very nice and helpful receptionist.
General appearance of the interior is tired. Very dusty vents. Dirty toilet.
Spa had my questionnaire for 2.5 days and informed me on arrival, I cannot have a massage as I have ticked the box for Cancer., and refunds are not given.
Written February 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

684rossc
3 contributions
Feb. 2023
I was a member at this gym for around 5 years and recently tried to cancel but was advised that to end my membership I needed to hand in written notice (seems ridiculous that in 2023 they only accept pen and paper to cancel). Despite this, I still handed in the written notice but was advised I would need to pay for another full month membership due to their 30 day cancellation terms.

I decided I was going to cancel my direct debit to avoid being charged for a gym I wasnt using and they have now passed the £36.00 debt onto a debt collectors (ARC UK?) and they have since added further admin fees on top of this. Seems overkill for one month payment and not the way to treat a long term member of the gym.

As for the facilities, the place is in desperate need of a refurb. The changing rooms also constantly smell, especially the shower area.
Written February 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

The Owl Reviews
Edinburgh, UK81 contributions
Jun. 2022 • Solo
I had an array of issues at Queen Street in relation to my membership, all of which was ignored and stone walled. I eventually got to speak 'management' which was a guy called Alex who was extremely rude, wouldn't listen to a word I said about the mistake made by them and didn't take any responsibility. Eventually I was able to get help that confirmed I was correct and enough investigation didn't take place.

The gym is fine but small, the changing rooms aren't super clean but acceptable and a lot of staff seemed nice enough but just chaotic.
Written June 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Scotland71
Cork, Ireland209 contributions
Apr. 2022 • Friends
Pretty tired-venue. Nice and friendly staff and Gym ok but changing room very tired. I’m sure it’s very Clean I but just very out of date. Pool in the dungeon and the sauna should not be allowed to open for public use. Just needs a complete refurbishment.
Written April 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Coastal557058
12 contributions
Feb. 2022 • Friends
The reason my rating is so high is because of the therapist I had for my treatment. His name was Gergo and he was really fantastic and very skilled. I was so delighted with the treatments and his professionalism that I’ll likely return.

As a “spa day” the Bannatyne health club itself isn’t that great and not really geared up to “spa day” vibes. the building is old and very run down (remind me of being at the local community pool or a high school). It needs sprucing up and it does dull down the vibe of a nice spa day. The spa place itself on -1 is nice and relaxing, small but does the job. The relaxation room was lovely and it was quiet so we had it to ourselves for about 45 mins after the treatment. I also was surprised to pay for the robe and towel (it’s probably written on the site when I booked the voucher and I missed it but feel like it’s an unnecessary charge that is becoming less and less popular across other places.
Overall I’d say it’s worth a visit if just one or two of you and looking for something local, not too expensive and grab a lunch somewhere in town afterwards.
Written February 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

KMK28
Newmarket, UK5 contributions
Dec. 2021 • Friends
Booked a spa day expecting a relaxing afternoon and had to leave after 50 minutes. Didn’t even make it to the treatment.

Avoid this place if you are expecting a nice spa day. Sure it’s fine if you just pop in for a treatment but not geared up for a spa day as you would expect.

Issues

- No nice meet and greet from the reception staff at the main entrance.
- Asked to pay for towel and robe, which is just ridiculous when booking a spa package.
- When eventually found the spa area reception, they seemed confused as to why we hadn’t been given bands for lockers and had round fobs.
- Changing room on completely different area to spa and had to be asked to be shown where to go. Usually when at a spa they show you around.
- Entire place was cold, not ideal when wandering round in gowns
- Only 3 beds in the relaxation room and was full, so unable to use it
- No cafe
- No nice areas to wait before treatments
- Entire place is very tired and bit grubby, not like the pictures.

Some of the above things would have been ok to get over, but combined with everything, just not up to a decent spa standard. Knew it wasn’t going to be a super posh spa, as you aren’t paying those prices, but it’s the little touches that make a spa day regardless of if the place is getting a bit past its best.

If you are a group above 1-2 people this isn’t the spa for you, there is no where nice to sit and relax between treatments. Just not very welcoming at all.

If you go expecting a leisure centre with a few treatment rooms then you won’t be disappointed but having compared to other Bannantynes this is no where near the same standard.

So glad to get out of there!!
Written December 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Louise2832
Gateshead, UK11 contributions
Sep. 2021 • Couples
We had a booking through a third party that we made for today, but the booking company made for 2022? I know, so did not show on bannatines system, we were frustrated as we could not have our treatments, however Alex the reception staff booked us in for swim jacuzzi steam room and a discount for someone else’s mistake which we were very happy with as it’s a short break in this city post covid and 50th birthday, so hats off to Alex and staff thank you…
Written September 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 140
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

BANNATYNE HEALTH CLUB & SPA - EDINBURGH - All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Bannatyne Health Club & Spa - Edinburgh

Bannatyne Health Club & Spa - Edinburgh is open:
  • Sun - Sun 10:00 a.m. - 5:30 p.m.
  • Mon - Thu 9:00 a.m. - 7:30 p.m.
  • Fri - Fri 9:00 a.m. - 6:30 p.m.
  • Sat - Sat 9:00 a.m. - 5:30 p.m.


Restaurants near Bannatyne Health Club & Spa - Edinburgh: View all restaurants near Bannatyne Health Club & Spa - Edinburgh on Tripadvisor