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Butlers Chocolate Experience

Closed today: Closed
Open today: Closed

Butlers Chocolate Experience
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Traveller Overview
  • Excellent73%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
Visit the Butlers Chocolate Experience - the ultimate chocolate discovery tour in Ireland. Based in the home of Ireland's favourite chocolates, a visit here is a must for chocolate lovers of all ages. Butlers Chocolate Movie: Travel through time in...more
Closed today
Hours Today: Closed
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Suggested duration: 2-3 hours
Clonshaugh Business Park | Clonshaugh, Dublin DUBLIN 17, Ireland
+353 1 671 0599
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Reviews (673)
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All reviews chocolate factory chocolate elephant factory floor factory tour visited butlers white coats great fun chocolate santa all ages free samples children and adults year olds school trip great morning great family day couple of hours our tour guide
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1 - 10 of 649 reviews
Reviewed 1 week ago via mobile

I've just been in to get a milkshake as I regularly would if I passed by. Only this time the milkshake was served in a small coffee cup with a lid and no straw. They are normally quite large in clear milkshake cups so this...More

Date of experience: December 2018
Thank 270ciarak
Reviewed 3 weeks ago

I was offered a box of Butlers chocolate by Irish Ferries because they messed up my cruise. Honestly this is really poor chocolate. We find better chocolate in supermarkets in France. This is quite awful. I certainly wont by any myself.

Date of experience: November 2018
1  Thank sophiesl14800
Reviewed November 3, 2018 via mobile

We had a great morning at this tour. Tour guides were very enthusiastic and engaging, the factory tour was interesting and informative and the decorating experience was fun. The only negative thing I have to say is that in the museum room the touch screens...More

Date of experience: November 2018
Thank Praise2911
Reviewed November 1, 2018 via mobile

Had a lovely time at Butlers Chocolate Experience.We went at 12md slot.The staff were really enthusiastic. Great excitment going out on the balcony that over looks all the workers making the chocolates. The smell was even delicious as were the chocolates we got during tour....More

Date of experience: November 2018
Thank Bree R
Reviewed October 28, 2018 via mobile

This chocolate is marvellous. You can choose many flavours, but I liked and appreciate very much the Irish coffee and the Irish cream flavoured ones. You can also buy them on line, as I made when I returned back home... You must taste it!

Date of experience: August 2018
Thank mattrF8072EC
Reviewed October 28, 2018

Very poor… but could be better with a few small improvements We went as a family of 4 – Mum, Dad, 11 year old boy and 9 year old girl. All round it was a very poor experience – which could be made way better...More

Date of experience: October 2018
1  Thank Fergal K
Reviewed October 15, 2018

We decided to do the Butlers Chocolate Experience on the spur of the moment. When we asked our concierge at The Westbury to book a taxi for us, they said it was the first time they had ever sent someone there and had to look...More

Date of experience: October 2018
Thank Rebecca D
Reviewed September 26, 2018 via mobile

Stopped in here for quick cappuccino and lemon maderia cake.. Very nice. Nice part of liffey valley shopping center. Smaller windows be more comfortable. No complaints though. 👍👍

Date of experience: September 2018
Thank Dave M
Reviewed August 29, 2018 via mobile

The museum was a waste of time. I think they should do smaller groups so the museum could be skipped all together, it was more for children. They didn’t hand out very many samples on the tour which was also surprising. The decoration and the...More

Date of experience: August 2018
Thank Kierin J
ButlersChocolates, Manager at Butlers Chocolate Experience, responded to this reviewResponded September 6, 2018

Thank you for taking the time to leave a review, we really appreciate your feedback and recommendation.

Reviewed August 21, 2018

This was our third visit to the Butlers Chocolate Factory. My wife and I went a few years ago with our 1 year old, then we went again last year with our 4 year old and twin 2 year olds and were now returning a...More

Date of experience: August 2018
1  Thank eiresteve
ButlersChocolates, Manager at Butlers Chocolate Experience, responded to this reviewResponded August 23, 2018

Thank you very much for your review. I am very disappointed that you did not fully enjoy your time at Butlers Chocolate Experience. If you would like to discuss this further, please email us at experience@butlers.ie with your details so that we can contact you...More

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Questions & Answers
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March 17, 2018|
AnswerShow all 3 answers
Response from Catherine J | Reviewed this property |
You could give them a call & ask but in my opinion it would be awkward with a buggy. There are stairs to access the first part of the tour,didn't see a lift but there may have been one.
January 18, 2018|
Response from ButlersChocolates | Property representative |
Hi Wendy, a party usually lasts about an hour and a half.
Cláudia C
December 10, 2016|
AnswerShow all 6 answers
Response from PaulBDublin | Reviewed this property |
Butlers Chocolate Experience is located in the Clonsaugh Business Park on the Oscar Traynor Road (R104). From the City Centre you can take Bus 27B from Eden Quay. Alight from the bus on Dundaniel Road at its junction with... More