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Address: Galway Shopping Centre Headford Road, Galway, Ireland (Formerly Galway Leisure World)
Phone Number:
+353 91 562 820
Website
Today
11:00 - 23:00
Open now
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Hours:
Sun - Sat 11:00 - 23:00

TripAdvisor Reviewer Highlights

Read all 14 reviews
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Unenthusiastic Staff

Attented a 10th birthday party at the Planet with my three kids today. After having celebrated my own kids' birthday party here last March I was really looking forward to the... read more

Reviewed 29 May 2016
Clare O
,
Ballinasloe, Ireland
via mobile
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14 Reviews from our TripAdvisor Community

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Showing 14: English reviews
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 10 April 2017 via mobile

Had our 8 year old's birthday here at the beginning of April 2017 and it exceeded our expectations - the young party host was upbeat and fun, the bowling was smooth and the party food was warm and tasty! Great value for money, the 15 kids we brought there raved about it! Fantastic facilities, well done!

Helpful?
1 Thank Samanthasmyth930
Level Contributor
45 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
Reviewed 9 April 2017 via mobile

Went here with two friends for a game of bowling. Female staff member was very cold and disinterested on approach. We paid for our game and asked for the bumpers to be put up. She refused, saying as it was nearly Easter they were only putting these up for kids and they'd break otherwise. I've never seen this rule before,... More 

Helpful?
Thank Diamondshaha
County Galway, Ireland
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 7 March 2017

Came to play a round of bowling with some friends. We forgot to book in advance so we had to wait several minutes to just reach the counter. We the match began, we were assured that we would have 2 games finished. Into our 2nd game, it was cut short and a staff member rudely informed us that once the... More 

Helpful?
Thank 188foodie
Level Contributor
17 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 13 July 2016 via mobile

We visited this on our latest visit to Galway. Easy to get to. We had our teenage son with us, who also had a ball. We played two lots of bowling as we enjoyed the first game so much. Good value for money. We also had a go at the amusements which was good fun. We went early in the... More 

Helpful?
Thank Michelle D
Ballinasloe, Ireland
Level Contributor
115 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 113 helpful votes
Reviewed 29 May 2016 via mobile

Attented a 10th birthday party at the Planet with my three kids today. After having celebrated my own kids' birthday party here last March I was really looking forward to the party as they had a great time last year and we're really well looked after by the party host. This party was completely different. The staff member assigned to... More 

Helpful?
Thank Clare O
ireland
Level Contributor
49 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
Reviewed 10 February 2016 via mobile

This place takes the biscuit. Took the kid here for the play zone and compared to other playzones this place was terrible. They have a bar which I taught was excellent until I had to wait ten minutes for a staff member to serve me. And then had the cheek to charge me 4:80 euros for a can of bulmers... More 

Helpful?
Thank dougixxxx
Dublin, Ireland
Level Contributor
21 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 17 January 2016

The manager of this place is ignorance personified and the staff vary between between being similarly ignorant or just disinterested. One they aren't is trained to work with kids or in hospitality. You get the feeling that by asking them to do anything you are ruining their day. The bowling is an expensive joke (the pins are on strings!) and... More 

Helpful?
Thank James K
Melbourne, Australia
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 23 July 2015 via mobile

Absolutely disgraceful service at this place. We were upsold to buy an hour of bowling on the guarantee it would be an 'Irish hour' allowing us two full games. Our second game cut out with 3 rounds to go and after accusing us of taking too long, we offered to pay more to finish our game. Staff member wiped the... More 

Helpful?
3 Thank jbro15
Galway, Ireland
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 11 July 2015

I went here for my sons 11th birthday party, when I made booking on phone I gave ages of all the kids attending and was told that is no problem, however when I got there some of the kids were deemed to tall and to old to go in play area although no other kids were in there. I was... More 

Helpful?
4 Thank Sharon T
GalwayBowl, Manager at Planet Entertainment Centre, responded to this review

Hi. As I explained in my email to you I’m sorry to hear that the party we provided didn’t meet your expectations. Unfortunately, our public liability only covers children up to and including 10 years of age for the soft play area. This is for their own safety and for the safety of others. Some of your party were as... More 

Ballinasloe, Ireland
Level Contributor
115 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 113 helpful votes
Reviewed 21 March 2015 via mobile

Had our kids' joint birthday party with 19 kids ranging from ages 5 to 9 at the Planet today and had a smashing time. The hosts looked after the kids very well and everyone enjoyed bowling, laser tag and soft play. Refreshments were provided throughout for our very active bunch who loved competing in bowling and laser tag and then... More 

Helpful?
Thank Clare O

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