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Tourist Information Office (Shee Alms House)

Rose Inn Street, Kilkenny, Ireland
+353 56 775 1500
Review Highlights
Very helpful, Professional and Welcoming

We arrived in Kilkenny for a short visit on way to Cork. We found the tourist information centre... read more

Reviewed 1 week ago
Sawtell, Australia
via mobile

The woman at the counter was very helpful and friendly and the building is quite interesting also... read more

Reviewed 2 weeks ago
United States
Read all 129 reviews
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  • Excellent59%
  • Very good22%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“walking tour” (9 reviews)
“old building” (5 reviews)
“poor house” (2 reviews)
Rose Inn Street, Kilkenny, Ireland
+353 56 775 1500
Reviews (129)
Traveller rating
Traveller type
Time of year

1 - 10 of 110 reviews

Reviewed 1 week ago via mobile

We arrived in Kilkenny for a short visit on way to Cork. We found the tourist information centre and were so pleased we did. The staff were very welcoming and informative. We were in time for a one hour Medieval Mile walking tour with a...More

Reviewed 2 weeks ago

The woman at the counter was very helpful and friendly and the building is quite interesting also. We also did the excellent Pat Tynan walking tour with Ronan, which started from here. Highly recommend it.

Reviewed 9 June 2017 via mobile

All the employees seemed to have a nice attitude and were very helpful. Wish the hours were a bit longer as we came in and it was closed.

Reviewed 7 June 2017

We stayed in Kilkenny for 2 nights and arrived here where we found loads of information. We even arrived just in time for a tour about the town for a nominal charge. I would highly recommend this tour. Very friendly and helpful people! Thank you!

Reviewed 2 June 2017

We are Americans who are spending a year in Kilkenny. We have visited the Info Office several times and the folks there could not be more helpful. They have loads of local information, as well as regional and national brochures and can make good recommendations...More

Reviewed 21 February 2017

We tried 4 different places to but the Medieval Pass, the castle phoned te tourist office who said they had, when we got there she was Extremely rude and said they never sold them. and was Very unhelpful. We had to go back an hour...More

Reviewed 15 February 2017

Apart from nice interior, people working there were helpful and patient each and every time. Loads of materials that will help you get around and find something that suits your interests.

Reviewed 20 January 2017

Staff too busy putting up Christmas decorations to bother with us. Made us feel like a nuisance when interrupted to ask for recommendations and advise

Reviewed 6 January 2017

We stopped here to see if they offered discount tickets for Smithwicks; they do. I have gone to this particular tourist office several times in the past 20 years, and the personnel are always helpful. It is simply a great tourist office in a great...More

Reviewed 29 December 2016

We visited Kilkenny as visitors looking for children's activities in the town. the Tourist information office in Shee Alms House was closed despite the notices to the contrary. It is probably a very interesting building from 1582, but there was nobody there to tell us...More

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