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Alexander House Utopia Spa

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Address: Turners Hill, Crawley RH10 4QD, England
Phone Number:
+44 1342 714914

TripAdvisor Reviewer Highlights

Read all 280 reviews
Visitor rating
  • 157
  • 64
    Very good
  • 25
  • 19
  • 13
an enjoyable diner

we went to have a diner with my husband. we weren't in this place since the renovations. I preferred the charm of the old hotel, but the food was really high quality

4 of 5 bubblesReviewed 2 days ago
joelle m
Crawley Down, United Kingdom
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280 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Crawley Down, United Kingdom
Level Contributor
42 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

we went to have a diner with my husband. we weren't in this place since the renovations. I preferred the charm of the old hotel, but the food was really high quality

Thank joelle m
Level Contributor
71 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

On arrival, the service from Charles was excellent. He showed us to our room and gave us a quick tour on the way. Our room was very nice with very nice bathroom and furnishing. There was a connecting door on our room though and you could easily listen to next doors conversations. I am only 5/8" and found the bed... More 

Thank Cliffbrighton
Level Contributor
23 reviews
common_n_attraction_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

This hotel and spa really deliver! Fabulous treatments in a real 5 star environment - we stayed in spa suite, which has its own concierge service, although not sure what their role is. The staff really make this hotel, they all have a ready smile and constantly want to please. Lunch in the champagne bar on arrival was lovely, but... More 

Thank WillieswifeEnfield
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Lovely hotel and relaxing atmosphere. Fantastic little touches in the room - fresh milk and coffee. Comfy bed and bed linen, only disappointment was the bed was so bouncy I was kept awake all night by my husband moving. Having a night off from my 20 month old but I feel more shattered! Food was delicious but very pricy for... More 

Thank Burns_Hove
Oxted, United Kingdom
Level Contributor
128 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

we had a spa treatment as a present; but uprated to a day at the Spa. the treatments were very good. HOWEVER after 11ish all tea and coffee machines were removed. I ordered a tea for my husband and I thinking as NONE was available - this was within the package. When the tea came NO BILL was given. Hence... More 

3 Thank marnie t
London, United Kingdom
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

I stayed at the spa a few months ago for a spa day with a very good friend of mine. The place looks very nice and the spa itself is beautiful. But from the arrival we got a bad service . We had prepaid for a glass of prosecco on arrival and did not get it. We had to ask... More 

2 Thank sophielondon17
Whyteleafe, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 5 weeks ago

Have just had my second spa day here and was just as good as the first.all the staff are very helpful and friendly and the ambience is so relaxing throughout. Used the gym, pool, steam room and had a full body massage and manicure which were wonderful. If I had a criticism, we booked an afternoon tea and although they... More 

Thank denisemarsden59
Horley, Surrey
Level Contributor
51 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 17 January 2017

I have had two Spa Days at Alexander House in recent months and both occasions were very enjoyable and extremely relaxing. The experience is quite amazing, from the welcome, to the treatments and the delicious lunch. I managed to fit in a gym session, a swim and a splash in the amazing hydro-pool before a back massage. After lunch I... More 

Thank Sharon B
Crawley, United Kingdom
Level Contributor
27 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 17 January 2017

Went with my daughter for a spa day and afternoon tea. Beautiful spa and all the facilities Felt a little rushed as we were booked for 2pm and our treat at 3pm so only had half an hour in pool etc before treatment and after treatment had on hour before our food so it felt a little rushed. They gave... More 

Thank Ann L
West Sussex
Level Contributor
223 reviews
51 attraction reviews
common_n_attraction_reviews_1bd8 111 helpful votes
4 of 5 bubbles Reviewed 15 January 2017 via mobile

We had read many reviews on here and listened to people's opinions before we decided to book. This was somewhere we had always talked about wanting to try, so we went with an open mind. On arrival the actual hotel building is very impressive, it looked very traditional and had beautiful grounds. At the spa reception desk we were asked... More 

2 Thank Travelstar76

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