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Address: Mote Park Willow Way, Maidstone ME15 7RN, England
Phone Number:
+44 845 155 2277
07:00 - 20:00
Closed now
See all hours
Mon - Fri 06:30 - 22:00
Sat - Sun 07:00 - 20:00

TripAdvisor Reviewer Highlights

Read all 172 reviews
Visitor rating
  • 60
  • 41
    Very good
  • 19
  • 28
  • 23
Great fun

Took 3 children for the aqua challenge which they enjoyed although there was some pushing by keen kids.Went swimming before which made it fun and enjoyable for us all

Reviewed 5 April 2017
Maidstone, United Kingdom
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172 Reviews from our TripAdvisor Community

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Showing 171: English reviews
1 review
Reviewed 1 week ago via mobile

My 3 year old son started swimming lessons 3 weeks ago and after a bad experience with the male teacher, Ellie took over and totally transformed what was turning into a disaster to a success. My son now have her as a swim teacher and he is loving it and cannot wait for his next lesson. Ellie is wonderful with... More 

Thank Simone S
Level Contributor
87 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago via mobile

After our first visit at Christmas this is where our twins wanted their party. We done the Polar Adventure Exclusive use. Upon arrival it was a nightmare to park as so busy,but we eventually got parked! The boys and their friends had great fun, lots of children who didn't want to go home!! We opted for the hot buffet, which... More 

2 Thank AbzeeH
Level Contributor
14 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago via mobile

It's a expensive pool to go to I've been to much better and been charged less including being charged for a 1 year old! We had only been in for half hour when the main swimming pool and diving pool were both closed to make way for a inflatable asult course, which would of been fantastic had you not have... More 

Thank mmjp1
Lenham, United Kingdom
Level Contributor
9 reviews
7 attraction reviews
Reviewed 21 April 2017 via mobile

Took 5 children aged from 4 to 11 to wave rave this evening. I was dreading it. I was pleasantly surprised though, yes, it was packed and chaotic but the lifeguards controlled the chaos in a fun but measured way. The life guards actually guarded everyone. I felt like they truely were keeping an eye on everyone, they stepped in... More 

Thank bethpiersonsmith
Birchington, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 15 April 2017

We traveled 35 miles to visit this pool as we had been told it was really good. Disappointed to find that neither the wave machine or rapids were working and apparently the wave machine hadn't been working since last week and they didn't know when it would be fixed. At least they could have put a notice on their website... More 

1 Thank 879stevegil
Chatham, United Kingdom
Level Contributor
8 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed 6 April 2017

Took grandkids to Aqua challenge. Yes the reception staff are miserable, fun pool is excellent, Aqua challenge is super, however they state 45 minutes, but the kids are called out after 35 minutes. Staff on this are mainly happy, but there are two young female staff who have no interest in mixing with the kids, instead just chat amongst themselves.... More 

Thank jean w
Maidstone, United Kingdom
Level Contributor
192 reviews
72 attraction reviews
common_n_attraction_reviews_1bd8 124 helpful votes
Reviewed 5 April 2017

Took 3 children for the aqua challenge which they enjoyed although there was some pushing by keen kids.Went swimming before which made it fun and enjoyable for us all

Thank lilyjean4
Maidstone, United Kingdom
Level Contributor
8 reviews
4 attraction reviews
Reviewed 3 April 2017

My family went swimming on a Sunday morning, we like to go early so we are there when it opens, there was plasters on the edge of the pool, hair in the plugs, hair grips in the water and even a spider in the water, quite clearly it had not been cleaned from the night before. Price is exactly the... More 

Thank Andrea F
Maidstone, United Kingdom
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 16 March 2017

Had a great time with The girls can evening class Wednesday evening Swimming and playing basket ball. Great way to exercise having fun. Everyone is friendly and encourage what ever your ability. Will be going every week.

1 Thank Crazy2017
Management response:

Thank you for your feedback on #ThisGirlCan Sessions we run at Maidstone, we have been running these for some time now and we are really pleased that our customers enjoy the sessions. We will make sure this feedback is passed on to Louise and Amanda who both enjoy running these sessions with you also. More 

A TripAdvisor Member
Reviewed 3 March 2017 via mobile

Hi popped in for a trial swimming lesson today, was really impressed with the initial meeting with the swim school.. The reason for the three star review is that firstly on our way in we couldn't get a family changing room (have a 7 year old boy) so as he had his swim shorts on already, he got changed in... More 

1 Thank A TripAdvisor Member
Management response:

Thank you for your Feedback and we are pleased you enjoyed the swimming lessons. We are sorry about the experience you had in the changing rooms, we have recently deployed cleaners specifically in this area during are busy period which should resolve this problem. We are at times very busy at Maidstone and this cleaner should help police the area... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?