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Office de Tourisme Pau Pyrenees

Closed Now: 9:00 a.m. - 6:00 p.m.
Open today: 9:00 a.m. - 6:00 p.m.
Review Highlights
Very helpful

We popped into the helpfully placed tourist office to find out about the area. Very helpful lady... read more

Reviewed April 5, 2017
familywithteenagers6
,
Oxford, United Kingdom
via mobile
Helpful and informative.

Start at the office of tourism for the closest-walkable events, markets and old world sites. The... read more

Reviewed December 26, 2016
ASHAY28
,
McLean, Virginia
Read all 102 reviews
75
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Certificate of Excellence
Traveller Overview
  • Excellent53%
  • Very good34%
  • Average5%
  • Poor6%
  • Terrible2%
1 Jan 2018
“amabilité et bonnes informations”
1 Aug 2017
“New to Pau, Must stop here!!”
About
Welcome to the Tourist Office of Pau Béarn Pyrenees. We welcome you all year round, 7 days a week in Pau and Lescar. Tourist, cultural and sports information ... in Pau, the Béarn, the Pyrenees ... and beyond! Sale of shows, guided tours, workshops...more
Closed Now
Hours Today: 9:00 a.m. - 6:00 p.m.
See all hours
Contact
Place Royale, 64000 Pau, Communaute d'Agglomeration Pau-Pyrenees, France
Website
+33 5 59 27 27 08
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Reviews (102)
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1 - 10 of 12 reviews
Reviewed January 1, 2018

le personnel est aimable et soucieux de satisfaire vos demandes. The staff is helpful and genuinely polite, they try their best to answer your request. the map of the city is freeMore

Thank flavienne
tourismepau, Responsable relations clients at Office de Tourisme Pau Pyrenees, responded to this reviewResponded January 3, 2018
Google Translation

Bonjour Flavienne, Nous vous remercions pour votre appréciation et sommes satisfaits d'avoir pu répondre à votre attente. Afin de faciliter...More

Reviewed August 1, 2017

Tourist center in Pau, here you can find out all kinds of things from realtors (buy/rent), taxis, event tickets, maps, etc... Another unexpected thing (for me anyway) there is a touch interactive large screen just at the entrance you can use to look for things...More

Thank Dawn S
tourismepau, Responsable relations clients at Office de Tourisme Pau Pyrenees, responded to this reviewResponded August 5, 2017

Dear Dawn S, Thank you for this review. We are glad you had a positive experience using our services. We hope you had a nice stay in Pau, and you will come back to visit us! Best regards, Stéphane Responsable Qualité

Reviewed June 20, 2017

I do not have time nowadays for reviews, but whenever I will experience EXCELLENCE I will not fail to mention it here on TripAdvisor. I was preparing my trip to Pau and emailed them several times with plenty of tricky questions. I am a picky...More

Thank Sony L
tourismepau, Responsable relations clients at Office de Tourisme Pau Pyrenees, responded to this reviewResponded June 29, 2017

Dear Sony, Thanks a lot for your comments ! We are glad to know that our Tourist Office provided you with efficient information and help. Our priority is to make Pau easy for all our visitors. We hope you’ll have a great experience during your...More

Reviewed April 5, 2017 via mobile

We popped into the helpfully placed tourist office to find out about the area. Very helpful lady who speaks done English and plenty of information. There are also comfy chairs to read said information in! Definitely going back to see incredible caves and other things...More

Thank familywithteenagers6
tourismepau, Responsable relations clients at Office de Tourisme Pau Pyrenees, responded to this reviewResponded April 6, 2017

Good afternoon, Thank you very much for your comment. We hope to see you again in Pau, Best regards, Stéphane Responsable Qualité

Reviewed December 26, 2016

Start at the office of tourism for the closest-walkable events, markets and old world sites. The administration is helpful in many languages: French, English, Spanish, German, Portuguese, Italian and more..

Thank ASHAY28
tourismepau, Responsable relations clients at Office de Tourisme Pau Pyrenees, responded to this reviewResponded January 2, 2017

Good afternoon, Thank you very much for your comment. We hope to see you again in Pau, Best regards, Stéphane Responsable Qualité

Reviewed August 19, 2016

The Office contains the necessary information for people visiting both Pau and the area around. The staff were helpful and informative.

Thank Tim T
tourismepau, Responsable relations clients at Office de Tourisme Pau Pyrenees, responded to this reviewResponded August 20, 2016

Good afternoon Tim, Thank you very much for your comment. We're happy that you enjoyed your visit at the tourist office. We hope to see you again in Pau, Best regards, Stéphane Responsable Qualité

Reviewed July 21, 2015

if in doubt go to the tourist Office next to the Hotel de Ville. They spare very patient and helpful.

Thank Argenamerican
Reviewed April 5, 2015

Maybe it was too close to lunchtime but the lady was very flat and didn't offer info. But responded to direct questions

Thank julie D
Reviewed June 4, 2014

I normally require little of a tourist office. A local map and perhaps a pointer suffices. But here I was with a friend who needed directions and someone to make a phone call for her. We received gracious attention in French and English from two...More

Thank Bill M
Reviewed November 23, 2013

We went into this office because we couldn't find the Archives building. The lady working in there was very friendly and did speak English. She sent us to a building down by the train station. She sent us to the wrong place. The people at...More

1  Thank rsloustalet
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