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Review Highlights
Great idea but beware the major flaws

We are a family of 3 and love the idea of the Velib - the shared bike system in Paris. The problems... read more

Reviewed 2 weeks ago
Leyla S
via mobile
Velib bicycle system

The velib bicycles are a great way to move around Paris, there are two types: normal bicycle and... read more

Reviewed 3 weeks ago
malgharaibeh
,
Doha, Qatar
via mobile
Read all 389 reviews
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  • Excellent35%
  • Very good14%
  • Average5%
  • Poor5%
  • Terrible41%
Travellers talk about
“velib bikes”(16 reviews)
“bike lanes”(15 reviews)
“rent a bike”(10 reviews)
About
Suggested duration: 2-3 hours
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Contact
75000 Paris, France
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+33 1 76 49 12 34
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Top Selling Tours & Activities in and around Paris
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Reviews (389)
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82
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All reviewsvelib bikesbike lanesrent a bikevelib stationfrom point a to point bhour rentalmode of transportationcity streetsseine rivernotre damegearssaddlemetrocyclistsinstructionsbankschamps
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1 - 10 of 198 reviews
Reviewed 2 days ago via mobile

I am glad to see others are leaving warnings. This company is AWFUL. If you try to rent them you are going to receive confusing emails in French and have NO IDEA how much they are charging you. The kiosks are almost always out of...More

Thank travelkat2570
Reviewed 4 days ago

We signed up for a bicycle tour of the city sights by night, with instructions to be at the meeting spot 15 minutes ahead. 30 minutes after we got there I had over $1200 pending on my card for holds after attempts to get working...More

Thank Russell J
Reviewed 1 week ago via mobile

This company is terrible. I wish I had read reviews before attempting to use their bikes. I paid with my credit card for a one day pass. After attempting to check out a bike I only received an error code on the bike. I did...More

Thank Brian G
Reviewed 1 week ago

Telling you what went right would be quicker. I registered night before and watched the videos on the morning and checked the app to find closest bike. After that everything that could go wrong went wrong. First docking station had 3 bikes which system wouldn't...More

Thank PhilandRuth
Reviewed 2 weeks ago via mobile

We are a family of 3 and love the idea of the Velib - the shared bike system in Paris. The problems start when you sign up. The website is misleading because it states that you can have up to 5 bikes at the same...More

Thank Leyla S
Reviewed 3 weeks ago

We quickly visited Paris and wanted to get around on the Velib bicycles which turned out to a be disaster.. It took us 3 hours to unlock one bike, but we needed two. So as every other spot was shut down I wanted to turn...More

Thank 020Wouter
Reviewed 3 weeks ago via mobile

We hired Velib bikes for 3 days on the trot. It was easy to do, I just went onto the website and bought two daily passes at five euros per day. The bikes are great and there are many cycle racks throughout the city to...More

Thank barclaven1
Reviewed 3 weeks ago via mobile

The velib bicycles are a great way to move around Paris, there are two types: normal bicycle and electric assisted bicycle, I recommend using the electric bicycle since it help you go around the city easily, it’s faster, and you would ride for 3 hours...More

Thank malgharaibeh
Reviewed 4 weeks ago via mobile

Years ago the best way to experience Paris was on the city bikes for me. Today the bikes are under new management and are horrible and not ready. During the week, it’s impossible to find one since many locals use it to go to work...More

Thank Joe V
Reviewed 4 weeks ago via mobile

First the automat wasn't working properly.then finally i passed through the renting process. Most of the bikes were in bad condition or stucked in the stand. Some docking points were out of use. After paying by debit card it took long time (27days) to get...More

Thank Kirka K
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Questions & Answers
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Kshitiz S
September 8, 2018|
AnswerShow all 5 answers
Response from hmhm | Reviewed this property |
My annual prepayment of 99,60€ for Velib is given in April (I have never used Velib because of technical problems) and I am still waiting my money to be refunded. Every month they say it will be refunded in two weeks because... More
1
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Ricardo B
May 1, 2018|
AnswerShow all 5 answers
Response from moussa c | Reviewed this property |
Yes The 1st 30 minutes of each trip are free But I advise you not to try to use the new velib. Horrible experience Almost no bike available When available, not easy to pull one The worts : when you give it back, it does not... More
1
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Google Translation
sgrashid
May 4, 2017|
Answer
Response from dayaldua | Reviewed this property |
Kid size bikes are not available
1
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