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Review Highlights
gamble if you dare!

Maybe if I had read the reviews here I would not have tried velib….but having used the London... read more

Reviewed November 11, 2018
ukrandomtraveller
,
uk
Quick way to Rent a Bike if It Works to Release it

Three of us paid to on-line to rent a bike. Some locations were sold out of the motorized pedal... read more

Reviewed November 28, 2018
sueN5697PF
,
Pittsburgh, Pennsylvania
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  • Excellent33%
  • Very good14%
  • Average5%
  • Poor5%
  • Terrible43%
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Suggested duration: 2-3 hours
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75000 Paris, France
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+33 1 76 49 12 34
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Reviewed 1 week ago via mobile

Vélib' wad great until end of 2017. And then there was this new provider, Smovengo. A nightmare since then

Date of experience: January 2019
Thank Guigs007
Reviewed 4 weeks ago via mobile

My partner and I tried to rent two bikes, the machine showed an error message and we were not able to use the bikes, they were however able to take €600 from our account which we have not been able to get back at all...More

Date of experience: December 2018
1  Thank 459allyf
Reviewed December 4, 2018

I have NOt used Velib'. The corrals are often empty, while the free-range scooters are all over. The locals much prefer some other bike scheme, as they say the "return" of the bike often does not work properly and they get charged their deposit --...More

Date of experience: November 2018
1  Thank ByllD
Reviewed November 28, 2018

Three of us paid to on-line to rent a bike. Some locations were sold out of the motorized pedal bikes and other locations would not release the bike. The directions are not clear on the website on how to release the bike. We wasted a...More

Date of experience: August 2018
Thank sueN5697PF
Reviewed November 22, 2018

Paid 10 euros for the Velib service only to get a broken bike which I couldn't return, meaning they urged me to pay an additional 10 euros for another bike (which I obviously didn't do). Called with customer service (which was difficult considering they barely...More

Date of experience: May 2018
1  Thank ikmax1991
Reviewed November 11, 2018

Maybe if I had read the reviews here I would not have tried velib….but having used the London system many times why not!?...so on the first day it all worked like a dream...rented a bike (ps keep the receipt as it has a code you...More

Date of experience: November 2018
Thank ukrandomtraveller
Reviewed October 31, 2018 via mobile

Making subscription was quite easy. To get your first bike as well but we were not able to continue our bicycle trip because leaving our first bikes we couldnt take another ones anywhere. There were several errors on screens. If you want to get help...More

Date of experience: October 2018
1  Thank kylliket2018
Reviewed October 21, 2018

Yes, there were a couple times when there weren't any functioning bikes available, but for the most part we were able to bike around Paris whenever and wherever we wanted. Perhaps we were lucky, but it is definitely worth trying. Hint #1: set up your...More

Date of experience: September 2018
1  Thank SuperTed19
Reviewed October 18, 2018 via mobile

I visited Paris and tried to rent these bikes. Swiped the card, walked to 2 station but didn't find a single working bike. Called Velib and complained, they assured me for the refund which I never got. The worst experience of France was Velib Bikes.

Date of experience: April 2018
4  Thank amitjgaur
Reviewed October 11, 2018

I live in Paris so I am an expert on Velibs, and I can only say that if you live here, if you have a French bank account, a French travel card to load your subscription, and you can master a complex series of symbols...More

Date of experience: October 2018
5  Thank kissthesunsetpig
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Questions & Answers
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kabolivier
October 6, 2018|
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Response from HaagseBluf | Reviewed this property |
Yes, you can choose English as a language.
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Kshitiz S
September 8, 2018|
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Response from hmhm | Reviewed this property |
My annual prepayment of 99,60€ for Velib is given in April (I have never used Velib because of technical problems) and I am still waiting my money to be refunded. Every month they say it will be refunded in two weeks because... More
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Ricardo B
May 1, 2018|
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Response from moussa c | Reviewed this property |
Yes The 1st 30 minutes of each trip are free But I advise you not to try to use the new velib. Horrible experience Almost no bike available When available, not easy to pull one The worts : when you give it back, it does not... More
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