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We went there to collect our Nantes passes on a Saturday morning at the very end of September and must have waited around 20 minutes to be seen. There is no obvious system of standing in line and far too few staff on duty....Could do...More
Nantes T, Responsable relations clients at Office de Tourisme de Nantes, responded to this reviewResponded 2 weeks ago
Thank you for your comment. I apologize for the waiting time in our office. 6 advisors of Nantes Tourisme were working on Saturday 29th September and we had scheduled our workforce according to last year’s activity at the same period. However you are...More
Really helpful, friendly staff happy to converse in English. Loads of leaflets and brochures available in English and other languages. Get a city map featuring the Green line route which you can follow on foot to easily find all the major landmarks. Nantes is a...More
Very helpful staff, who spoke perfect English. A great place to get "Rover" style tickets for admission to all touristy places and advice about the excellent tram service, where you can select the best deal from a range of tickets. Also close to the brilliant...More
We visited the office a couple of times and the people were always polite and helpful providing us with all the information required.
PJ Barker author of the novels Changing Pillion and,It Began in Naples.
We popped in to buy a Nantes Pass - great idea if you are visiting for a few days - and the staff were really helpful. It's a love Lyn modern building right by the castle, with a great shop and lots of information about...More
The Nantes tourist bureau is easy to find, its near the château des Ducs. However, we found reliable information was not as easy to come by. First of all, the bureau does not have a counter like most... it takes a while to figure out...More
Wonderful staff. Friendly, helpful and with seemingly endless patience. We bought the 48 hour Nantes City Pass and the advice of the person at the Tourist Office ensured we were able to see everything we wanted in that time. The Pass is worth every Euro.
We arrived with a few questions which were answered easily - but after browsing at some of the info w returned with a few more questions - the lady answered them very politely and in good clear English - we then sat and reviewed to...More