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14
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Certificate of Excellence
Traveller Overview
  • Excellent52%
  • Very good33%
  • Average9%
  • Poor5%
  • Terrible1%
Travellers talk about
“green line”(9 reviews)
“city map”(3 reviews)
About
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Contact
9 rue des Etats, 44000, Nantes, France
Website
+33 892 46 40 44
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Top Selling Tours & Activities in and around Nantes
from US$29.30
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from US$35.20
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Reviews (315)
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31
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2
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LanguageEnglish
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All reviews tourist office green line city map ask questions major landmarks river cruise staff were really helpful day pass fabulous city amazing architecture le nid train station info english computers chateau couch
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1 - 10 of 62 reviews
Reviewed 2 weeks ago

We went there to collect our Nantes passes on a Saturday morning at the very end of September and must have waited around 20 minutes to be seen. There is no obvious system of standing in line and far too few staff on duty....Could do...More

Thank Alanthebairn
Nantes T, Responsable relations clients at Office de Tourisme de Nantes, responded to this reviewResponded 2 weeks ago

Good morning, Thank you for your comment. I apologize for the waiting time in our office. 6 advisors of Nantes Tourisme were working on Saturday 29th September and we had scheduled our workforce according to last year’s activity at the same period. However you are...More

Reviewed August 12, 2018

Really helpful, friendly staff happy to converse in English. Loads of leaflets and brochures available in English and other languages. Get a city map featuring the Green line route which you can follow on foot to easily find all the major landmarks. Nantes is a...More

Thank Bubbles73uk
Reviewed August 11, 2018

Really good and helpful staff, lots of information and tips on getting around Nantes. this should be a first stop.

Thank Marie R
Reviewed August 9, 2018

Very helpful staff, who spoke perfect English. A great place to get "Rover" style tickets for admission to all touristy places and advice about the excellent tram service, where you can select the best deal from a range of tickets. Also close to the brilliant...More

Thank Robert F
Reviewed July 13, 2018

We visited the office a couple of times and the people were always polite and helpful providing us with all the information required. PJ Barker author of the novels Changing Pillion and,It Began in Naples.

Thank Joseph B
Reviewed May 28, 2018

We popped in to buy a Nantes Pass - great idea if you are visiting for a few days - and the staff were really helpful. It's a love Lyn modern building right by the castle, with a great shop and lots of information about...More

Thank maggiavelli
Reviewed May 25, 2018

The Nantes tourist bureau is easy to find, its near the château des Ducs. However, we found reliable information was not as easy to come by. First of all, the bureau does not have a counter like most... it takes a while to figure out...More

1  Thank Bill D
Reviewed March 14, 2018

Wonderful staff. Friendly, helpful and with seemingly endless patience. We bought the 48 hour Nantes City Pass and the advice of the person at the Tourist Office ensured we were able to see everything we wanted in that time. The Pass is worth every Euro.

Thank eregrina2015
Reviewed December 27, 2017

Just behind the chateau so easy to find, not far from the train station and good to get a map before starting out on foot to see Nantes or ask questions.

Thank Goldig
Reviewed November 13, 2017

We arrived with a few questions which were answered easily - but after browsing at some of the info w returned with a few more questions - the lady answered them very politely and in good clear English - we then sat and reviewed to...More

1  Thank GlenLoan
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