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Office de Tourisme de Cognac

Closed Now: 10:00 a.m. - 5:00 p.m.
Open today: 10:00 a.m. - 5:00 p.m.
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Review Highlights
English-speaking helpful personnel

We went into the tourist office upon our arrival in Cognac. The space is quite small but filled... read more

Reviewed December 2, 2017
Nitvoyodelo
,
Vineland, New Jersey
very helpful staff

there is a huge range of information on the area and ideas as tow here to go and they will book... read more

Reviewed September 24, 2017
Dodswoa
,
St Albans, United Kingdom
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Traveller Overview
  • Excellent73%
  • Very good16%
  • Average11%
  • Poor0%
  • Terrible0%
Travellers talk about
“small tourist”(2 reviews)
“appointment”(2 reviews)
About
Looking for a map ? You want to go out ? Accommodation for tonight ? You have good reflexes : the Tourist Office ! Behind our smile and the warm welcome that we have in store, it is 8 experts of Cognac Destination who are always ready to help you...more
Closed Now
Hours Today: 10:00 a.m. - 5:00 p.m.
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Suggested duration: 2-3 hours
Contact
16 rue du 14 Juillet, 16100 Cognac, France
Website
+33 5 45 82 10 71
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Reviews (43)
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Reviewed June 1, 2018

I just cannot resist calling into the local tourist office wherever I visit. There are always some things one might miss otherwise. This is my second visit here and I called in today in order to get out of the sun….. It is a small...More

1  Thank Gretry
DestinationCognac, Directeur général at Office de Tourisme de Cognac, responded to this reviewResponded June 4, 2018

Thank you for your review ! I am sorry Cognac's Tourist Office Boutique don't sell salted-butter caramel fudge anymore, we have chocolates with cognac or pineau des Charentes which are also typical from Cognac, but I must confess it is a bit more difficult to...More

Reviewed December 2, 2017

We went into the tourist office upon our arrival in Cognac. The space is quite small but filled with Cognac souvenirs and brochures. The personnel -- most helpful, and proficient in English. They made appointments for us at two cognac houses. Definitely worth a stop.

Thank Nitvoyodelo
DestinationCognac, Directeur général at Office de Tourisme de Cognac, responded to this reviewResponded December 4, 2017

Thank you so much, I particularly like "Definitely worth a stop" !!! It is such a reward for the team's work ! We are really pleased that your stay in Cognac went well. We hope to see you again at Destination Cognac. Stéphanie Tonon Manager

Reviewed September 24, 2017

there is a huge range of information on the area and ideas as tow here to go and they will book the tours for you and find one if possible on heavilly booked days. Staff english is very good but they are happy to let...More

Thank Dodswoa
DestinationCognac, Directeur général at Office de Tourisme de Cognac, responded to this reviewResponded October 4, 2017

Thank you very much for your opinion about Cognac Tourist Office, we are happy to let our vistors practice their French if they are willing to, but we are ready to give them a hand in English if they prefer ! Hope to see you...More

Reviewed August 1, 2017

The office is quite small but there are lots of brochures in French and English. The staff were very helpful with lots of suggestions.

Thank Seaside809117
CognacTourisme, Directeur général at Office de Tourisme de Cognac, responded to this reviewResponded August 9, 2017

Hello, It is a pleasure for me to read your advice about Cognac Tourist Office. The whole team tries her best to make you enjoy your visit in the Destination Cognac ! Stéphanie Tonon Manager

Reviewed June 1, 2017

This small tourist office is located just down from the Place Francois 1 (with it's numerous cafes) and is worth stopping by if it's your first visit to Cognac. It has leaflets on accommodation/places to visit and Natalie who spoke good English was extremely helpful...More

Thank nnmercman
CognacTourisme, Directeur général at Office de Tourisme de Cognac, responded to this reviewResponded July 3, 2017

Thank you so much, Nathalie blushed at the compliment ! Hope to see you again in Cognac. Stéphanie Tonon Manager of Cognac Tourisme

Reviewed May 28, 2017

Superb staff team here in this small Tourist Info office but keen to fully explain their town and take into account what you have time and interest to see and do. Great maps and English guides. Certainly go here before going anywhere in Cognac.

Thank 134liamn
CognacTourisme, Directeur général at Office de Tourisme de Cognac, responded to this reviewResponded July 3, 2017

Thank you so much Liam, we are really pleased that you found all the information you were looking for ! Hope to see you again in Cognac. Stéphanie Tonon Manager

Reviewed May 13, 2017

Was able book the Martell tour via the Tourist Office, but we could also book any of the other cognac distilleries too. Very helpful and multi-lingual

Thank LD3167
CognacTourisme, Directeur général at Office de Tourisme de Cognac, responded to this reviewResponded July 3, 2017

It is always a pleasure to help visitors to book their tours ! Hope you enjoyed your stay in Cognac ! Stéphanie Tonon Manager

Reviewed March 26, 2017

Myriem welcomed us as soon as we walked through the door. She shared a map of Cognac, recommended several Cognac-related activities that were not necessarily Cognac house tours, and even offered to help set appointments for us with houses that had availability. We would encourage...More

Thank ilovetravel828
CognacTourisme, Responsable réception at Office de Tourisme de Cognac, responded to this reviewResponded July 3, 2017

Sorry to answer your advice so late ! Thank you so much, it is always a pleasure to help visitors to discover Cognac and the area. Hope to see you again in Cognac. Myriam

Reviewed March 12, 2017

situated just off the main centre of Cognac the tourism office is a big promoter of 'Cognac' - beautifully & professionally presented, lots of help and info. A must visit if you are visiting the region.

Thank kinclaith
CognacTourisme, Directeur général at Office de Tourisme de Cognac, responded to this reviewResponded July 3, 2017

Sorry for the late answer to your nice advice about Cognac Tourist Office ! It is always a pleasure to share our Cognac Destination 's experience. Stéphanie Tonon Manager

Reviewed August 27, 2016

we found the office easily in the centre. The young lady was very helpful and quickly organised the tour of Remy Martin that we wanted.She spoke excellent English and was happy to help us.

Thank 2Eliza_12
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