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Lake Annecy Tourist Office

1 rue Jean Jaures, 74000, Annecy, France
+33 4 50 45 00 33
Website
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Review Highlights
Excellent customer service and restaurant recommendation

Customer service was excellent, advice on bike rides and restaurants was spot on. Annecy is a... read more

Reviewed 2 weeks ago
Diner91
,
Ballarat, Australia
Excellent historic walking tour with Odile

If you're in Annecy on a Tuesday or Friday, you really should fit in a tour with Odile at the... read more

Reviewed 4 weeks ago
Rosie M
,
Melbourne, Australia
via mobile
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Overview
  • Excellent56%
  • Very good33%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
LOCATION
1 rue Jean Jaures, 74000, Annecy, France
CONTACT
Website
+33 4 50 45 00 33
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Reviews (534)
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1 - 10 of 138 reviews

Reviewed 2 weeks ago

Customer service was excellent, advice on bike rides and restaurants was spot on. Annecy is a terrific base for exploring the lake by bike riding. Plenty of places to stop and refresh with a swim and meal/ drink

Thank Diner91
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this reviewResponded today

Thank you very much for such a nice remark.

Reviewed 4 weeks ago via mobile

If you're in Annecy on a Tuesday or Friday, you really should fit in a tour with Odile at the Annecy Tourism office. We only knew we were getting a two hour tour of Annecy by foot, but then by the end of it, we...More

1  Thank Rosie M
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this reviewResponded today

Hello, We were very pleased that this visit to the old town went well. We also send this encouragement to Odile. Have a pleasant summer. Cordialy

Reviewed 11 July 2017 via mobile

yoi ll find there any information about Annecy and surrounding. wel oming guides..speaking well english..are very nice.. the local . easy to find..should be also open on week end in high season..that s the only default..

Thank monique r
Reviewed 10 June 2017 via mobile

Staff here spoke wonderful English and was very helpful. The English walking tours don't start until July but they give you a map of the main sights. We stopped in twice during the day with more questions and the staff was very pleasant.

Thank creativecrew
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this reviewResponded today

Hello and thank you for this nice remark. Indeed we always find a solution, we care for our customers leave satisfied. Have a nice summer.

Reviewed 8 June 2017

Some of the staff speak excellent English and some others struggle. They provide a pretty helpful service overall and if you take your own computer you're able to have 20 minutes of free Wi Fi. They also sell tickets to various shows and events in...More

Thank Brian T
Reviewed 6 June 2017

Going frequently to Annecy, I am always surprised that requests for information have to occur at the desk and you have to ask specific questions because employees will not give you more than you had asked. The few positive points are the possibility to acquire...More

Thank Kris S
Reviewed 26 May 2017

My trip to Annecy was a last-minute add to the itinerary, so when my parents and I arrived by car we stopped here first thing. They gave us a map, told us where to find certain sights to see, and were incredibly helpful and kind....More

2  Thank Theresa C
Reviewed 15 May 2017

Lake Annecy Tourist Office is situated in the old town and was our first port of call when arriving in the beautiful town of Annecy. The staff were abrupt, but spoke English. We managed to get information on the area which was helpful.

4  Thank lindakthomas
Reviewed 2 May 2017

In center of Annecy is located the city tourist office, excellent for guided tours with guide, or tour on foot, for all further informations of all highlights of Annecy and the nice region. friendly and very obliging.

1  Thank Manuela L
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this reviewResponded 17 May 2017

Hello from Annecy, Thanks for your comment ! We hope to have the pleasure to welcome you again in Annecy. Best regards

Reviewed 30 April 2017

I called into the office on the first day of our visit to Annecy. The lady I dealt with spoke excellent English and was very helpful. The building is large and bright but could be better signposted from the old town

1  Thank joeleen
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Questions & Answers
amyfubu
9 August 2015|
Answer
Response from Francis F |
I, Amyfubu So, you can buy yours tickets of any cruise on Annecy lake nearest the cityhall. A few meters from the bridge just beside that cityhall on the platform along the lake
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