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Lake Annecy Tourist Office

1 rue Jean Jaures, 74000, Annecy, France
+33 4 50 45 00 33
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Review Highlights
Best tourist office

I had an issue that I don't speak French so I asked the office to send me the English documents to... read more

Reviewed 29 April 2017
fatima_alaradi
via mobile
Very beautiful small town

You will love the view on the lake. Color of the lake is beautiful turquoise, it is very nice in... read more

Reviewed 27 April 2017
denizsoylu
,
Istanbul, Turkey
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Overview
  • Excellent56%
  • Very good33%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
LOCATION
1 rue Jean Jaures, 74000, Annecy, France
CONTACT
Website
+33 4 50 45 00 33
Write a Review
Reviews (525)
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11 - 20 of 137 reviews

Reviewed 29 April 2017 via mobile

I had an issue that I don't speak French so I asked the office to send me the English documents to read it before reaching Annecy, unfortunately for some reason the documents didn't reach my home country so I had to call the office and...More

1  Thank fatima_alaradi
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this reviewResponded 17 May 2017

Good morning Fatima, It was normal and a pleasure for us to welcome you the best after this little problem. We are happy you appreciated our service and city and hope to see you again very soon. Best regards

Reviewed 27 April 2017

You will love the view on the lake. Color of the lake is beautiful turquoise, it is very nice in every season but spring and summer is you can enjoy more. Winter could be so cold.

Thank denizsoylu
Reviewed 14 February 2017

When you arrive in Annecy, it is very helpful to visit the tourism office. They are very help, knowledgeable and professional. I no wonder why France is the first touristic country all over the world :)

1  Thank Wathiq H
Reviewed 6 December 2016

Be aware this office closes during mid-day. The staff was friendly and they did try and give directions to our hotel but it was really of no help with road construction.More

Thank CAKath2
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this reviewResponded 26 December 2016

Hello from Annecy and thanks for your comment. Indeed it is difficult to drive around Annecy and its old town and we are sorry that our explanation didn't give you a complete satisfaction. We hope to welcome you again in the future at lake Annecy....More

Reviewed 13 November 2016

They spoke English! Great place to get information about the surrounding area, especially hikes. We did have to stand in line, so be prepared to wait.More

Thank Dean H
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this reviewResponded 14 November 2016

Good morning Sir, Thanks for your nice comment. We indeed have lots of visitors in september, that can explain the waiting time, especially with the wonderful weather we have this autumn :-) We hope to welcome you again in Annecy. Have a very good day...More

Reviewed 27 October 2016

I spoke with a woman who spoke good English, answered all my questions, gave good suggestions. Pointed things out on the maps, gave me hiking advice for this time of year. I asked for dining advice and was given the names and addresses of 2...More

Thank clarksm67
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this reviewResponded 2 November 2016

Hello from Annecy, Thanks for your nice comment. Don't hesitate to contact us for a next stay in Annecy, we'll be happy to welcome you again ! Best regards

Reviewed 25 September 2016

We consulted agents in the tourist office about typical tourist attractions (bike and kayak rental, boat tours) and also about bus travel to nearby cities. The multilingual agents provided the info we needed.

Thank 35805Jane_H_11
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this reviewResponded 8 October 2016

Hello from Annecy ! We'd like to thank you for your nice comment. We are happy that you enjoyed your trip and the service at the tourist office. It will be a pleasure to welcome you again in the region. Best regards

Reviewed 9 September 2016 via mobile

Good English speaking. Gave up just minimal information and did not suggest any options or recommend anything. We asked for boat tours of the lake, and we where told we could organise that at a location that she marked on the map. Although this may...More

Thank rayrest
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this reviewResponded 12 September 2016

Hello from Annecy, We are sorry you didn't get all the information you needed. Generally when people ask for a bus timetable, we indicate the bus station (departure) and give the schedules of the bus line. That's indeed what my colleague did with you. Most...More

Reviewed 4 September 2016

We had two days & wanted to combine cycling, hiking & swimming in the lake. Our agent sussed it out for us immediately & within 5 minutes we were hiring bikes for the day to do the 40km perimeter ride, with stop off points marked...More

1  Thank Zymotic
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this reviewResponded 6 September 2016

Dear visitor, Thank you very much for your nice contribution after your visit. We hope to see you again in Annecy :-) Best regards

Reviewed 23 August 2016 via mobile

If you didn't visit Annecy plz do If you were told a negative expierenc at Annecy. Never believe it This place you wish you live at not just be a short term visitor.

2  Thank maat0uk
Cyril Z, Responsable relations clients at Lake Annecy Tourist Office, responded to this reviewResponded 31 August 2016

Hello from Annecy, We hope to see you again in Annecy for a next trip, it's a good thing you enjoyed your stay there. We thank you for your nice comment ! Best regards

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Questions & Answers
amyfubu
9 August 2015|
Answer
Response from Francis F |
I, Amyfubu So, you can buy yours tickets of any cruise on Annecy lake nearest the cityhall. A few meters from the bridge just beside that cityhall on the platform along the lake
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