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Lyon Tourist Office

Place Bellecour, 69002, Lyon, France
+33 4 72 77 69 69
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US$27.29*
and up
Lyon City Card
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Lyon Tourist Office accompanies you while you discover Lyon. We provide personalised advice, we sell the Lyon City Card, guided tours of various themes, tourism leisure activities, and hotel reservations allowing you to organise your stay in Lyon.
  • Excellent59%
  • Very good31%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
Closed Now
All hours
Hours Today: 09:00 - 18:00
Suggested Duration: < 1 hour
LOCATION
Place Bellecour, 69002, Lyon, France
CONTACT
Website
+33 4 72 77 69 69
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Reviews (426)
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1 - 10 of 426 reviews

Reviewed 4 days ago

We struggled a bit to find the tourist office as the signs are not very clear. They have a lot of information available for things to do in and around Lyon. Very friendly and helpful staff.

Thank PretoriaTravelfreak
Reviewed 6 days ago

This centrally located facility should be one of your first stops. We were not there when it was particularly crowded, but there is a pleasant young person who greets you at the entry and gives you a number for when it's your turn to talk...More

Thank Isabel089
Reviewed 1 week ago

We were really impressed with the Lyon Tourist Office. It's exceptionally well organised, with a ticketing system that allows you to select your own language so that you are assisted by someone who speaks it. The staff there are helpful and pro-active, not just answering...More

Thank siddella
OnlyLyon_Tourisme, Service accueil at Lyon Tourist Office, responded to this reviewResponded 1 week ago

Hi Siddella , Thank you very much for your comment, We are happy to read that you enjoyed your visit at our Tourist Office. We convey your thanks to our team. We hope to see you again in Lyon, Kind regards, Jean-Julien, Lyon City Expert

Reviewed 2 weeks ago

This is centrally located and the staff are helpful. You take a ticket and then get called to the next available person.

Thank _helenfox64
Reviewed 2 weeks ago

Overall, very helpful. People who work here are friendly and eager to help. As I am a very visual person, I would have liked more pamphlets to examine and to take and peruse later as I decided what to do over my time in Lyon....More

Thank PrairieJane
Reviewed 2 weeks ago

We purchased our Lyon City card online and exchanged the receipt for the actual card at the tourist office. We were able to use all the public transportation and get into many museums during our visit. It is much more convenient than having to count...More

Thank CarcassonneGuy
OnlyLyon_Tourisme, Service accueil at Lyon Tourist Office, responded to this reviewResponded 2 weeks ago

Hi CarcassoneGuy, Thank you for your comment, We are happy to read that you enjoyed your visit at our Tourist Office and all the activites included with your Lyon City Card. We hope to see you again in Lyon, Kind regards, Jean-Julien, Lyon City Expert

Reviewed 3 weeks ago

Get all the info you need. buy city passes and book tours. Staff was very patient and helpful. Bravo!

Thank Gerald U
OnlyLyon_Tourisme, Service accueil at Lyon Tourist Office, responded to this reviewResponded 2 weeks ago

Hi Gerald, Thank you for your comment, We are happy to read that you enjoyed your visit at our Tourist Office. We hope to see you again in Lyon, Kind regards, Jean-Julien, Lyon City Expert

Reviewed 3 weeks ago

We bought the combo ticket online on the Rhone Express website.That gave us the best deal for both airport transport and the Lyon City Card! We picked up the Lyon City Card at their Kiosk at the airport. Once we settled in our hotel, we...More

Thank mcco
OnlyLyon_Tourisme, Service accueil at Lyon Tourist Office, responded to this reviewResponded 2 weeks ago

Hi Mcco , Thank you for your comment, We are happy to read that you enjoyed your visit at our Tourist Office and the Lyon City Card. We hope to see you again in Lyon, Kind regards, Jean-Julien, Lyon City Expert

Reviewed 4 weeks ago

They helped me figure out how to get around and how to get the train back to my bed and breakfast with kindness.

Thank chickandbeast
ONLYLYON T, Service accueil at Lyon Tourist Office, responded to this reviewResponded 3 weeks ago

Hi, We are happy to read that you found all the help you needed at our Tourist Offfice. Hope you enjoyed your stay in Lyon. Kind regards, Jean-Julien, Lyon City Expert.

Reviewed 16 May 2017

Very friendly staff. They were very helpful to plan our 3 days visit to Lyon. The excellent city card gives free access to all the musea, to various activities (guided city walk, boat, city bus, etc.) and to the phantastic public tranport system of Lyon...More

Thank Jan M
OnlyLyon_Tourisme, Service accueil at Lyon Tourist Office, responded to this reviewResponded 3 weeks ago

Hi Jan M, Thank you for your comment, We are happy to see that you enjoyed all the activities you have done with your Lyon City Card. Hope to see you in Lyon again, Kind regards, Jean-Julien, Lyon City Expert

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Questions & AnswersAsk a question
Elgiecg
Hi we are visiting Lyon this June 2017 and will be taking the pedicab tour. The meeting place will be in front of the Tourism Office. From the Part Dieu train station to the tourism office, what will be the easiest means of transportation?
18 March 2017|
Answer Show all 2 answers
Response from OnlyLyon_Tourisme | Property representative |
Hello and welcome to Lyon ! You can easily reach the tourist office from Lyon Part-Dieu train station with the bus C9 which is direct. You can take it in front of the train station (exit Vivier-Merle, between the train... More
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gmwerdna71
Hi There, We will be in Lyon for 2 days from the 30th August 2016, we have been trying to find any information about a local "food" guide that could show us around the "foodie hotspots" and markets of Lyon, but have been unable to find any, can you please let me know of any tours like this or similar? Regards Andrew
26 July 2016|
Answer Show all 3 answers
Response from OnlyLyon_Tourisme | Property representative |
Hi Andrew! At the tourist office place Bellecour we will be glad to provide you for free our guide COLLECTOR in English to discover Lyon’s food at the time of your stay. Here are a few additionnal tips to enjoy our... More
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Samantha D
I will be spending a day and aa half in Lyon and would like to know the best way to see the best Lyon has to offer. I am on my own and I am an avid photographer and a great lover of history. Can you tell me if it is easy to see most of the old and historical parts of Lyon or is it very scattered. I understand there is a hop on hop off bus but there is a long waiting time between each bus and stop. I will be in Lyon on the 26/27th of February so will also need to have an idea of what the of weather I can expect?? I understand that February in some parts of Europe is the coldest month. do I need to worry about snow?? All information you could provide me with to see the best of Lyon in the time frame I have would be greatly appreciated. Thanking you for your time and assistance. Kind regards Samantha from Australia
28 December 2015|
Answer
Response from OnlyLyon_Tourisme | Property representative |
Dear Madam, Thank you very much for your message and your interest in Lyon ! We will be delighted to help you organize your stay in Lyon, can you just copy your question to our email address info at lyon-france . com... More
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