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Chocoversum by Hachez

Open Now: 10:00 a.m. - 6:00 p.m.
Open today: 10:00 a.m. - 6:00 p.m.

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Certificate of Excellence
Traveller Overview
  • Excellent63%
  • Very good28%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“chocolate bar”(104 reviews)
“make your own”(63 reviews)
“cocoa beans”(28 reviews)
About
This irresistible tour through Hamburg's Chocolate Museum really packs a punch! Because with us, snacking doesn`t happen secretly but instead is celebrated as a true experience. Our Choco-guides will take you on a tour of 90 sweet minutes through...more
Open Now
Hours Today: 10:00 a.m. - 6:00 p.m.
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Suggested duration: 1-2 hours
Contact
Messberg 1, 20095 Hamburg, Germany
Website
+49 40 41912300
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Reviews (995)
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LanguageEnglish
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All reviews chocolate bar make your own cocoa beans chocolate lovers english tour chocolate museum taste chocolate love chocolate the chocolate making process various stages whole process finished product create your own great chocolate design your own cocoa plant final product
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1 - 10 of 342 reviews
Reviewed 1 week ago

One of the best chocolate experiences I have had. It is very interactive and easy to understand so it is good for all ages.

Date of experience: December 2018
Thank tsarinajaye
ualbrecht, Leiter Öffentlichkeitsarbeit at Chocoversum by Hachez, responded to this reviewResponded 5 days ago

Dear Chocoholic, that is music in our ears! Thanks so much for your positive feedback. We are so happy that you had a great time! We are already looking forward to welcoming you again!

Reviewed 2 weeks ago via mobile

Well worth a visit. Very informative for everyone - couples and families alike. Lots of samples to keep you going and our guide Saskia was very informative and entertaining. Remember to book in advance if you require the tour in English!

Date of experience: March 2019
Thank amysH7046RZ
ualbrecht, Leiter Öffentlichkeitsarbeit at Chocoversum by Hachez, responded to this reviewResponded 1 week ago

Moin moin! 5 stars! How great is that? Thanks so much for your positive feedback. We are so happy that you had a great time! Our team will be very pleased to receive your feedback. We are already looking forward to welcoming you again!

Reviewed 2 weeks ago

Great experience in a group university visit from Denmark. A lot of knowledge, a lot of samples and examples, a lot of useful tips and fun facts related to chocolate. Definitely would recommend!

Date of experience: April 2018
Thank Weeezyyy13
ualbrecht, Leiter Öffentlichkeitsarbeit at Chocoversum by Hachez, responded to this reviewResponded 2 weeks ago

Hey, 5 stars! How great is that? Thanks so much for your excellent feedback. It makes us very happy to see our guests enjoying their stay with us. We are already looking forward to welcoming you again!

Reviewed 3 weeks ago

Our tour guide walked us through the process of making chocolate from growing the fruit to the final process of pouring the molds. Each guest gets to create a chocolate bar as part of the tour.

Date of experience: March 2019
Thank romans12321
ualbrecht, Leiter Öffentlichkeitsarbeit at Chocoversum by Hachez, responded to this reviewResponded 2 weeks ago

Hey Roman! You made our day! Thanks so much for your positive feedback. It makes us very happy to see our guests enjoying their stay with us. Come back soon!

Reviewed 4 weeks ago via mobile

The guide didn’t speak English fluently at all and couldn’t think of basic words such as “majority” and mixed up words such as “taste” and “aroma” regularly. To say how little time he spoke for I’m surprised he couldn’t remember. The tour itself was dull...More

Date of experience: February 2019
Thank jennynotfer
ualbrecht, Leiter Öffentlichkeitsarbeit at Chocoversum by Hachez, responded to this reviewResponded 2 weeks ago

Dear Jenny, thank you so much for your feedback and your honest words. It`s a shame that your impression of the CHOCOVERSUM is not positive. Still we appreciate you sharing your opinion with us. We regret your rating very much as the visitor`s positive experience...More

Reviewed 4 weeks ago via mobile

The tour starts with a taste of chocolate from a fountain followed by a guide talking you through photos of how cocoa beans are grown. At this point I thought I’d wasted my money but the tour really picked up after this. The making of...More

Date of experience: February 2019
Thank drewedmin999
ualbrecht, Leiter Öffentlichkeitsarbeit at Chocoversum by Hachez, responded to this reviewResponded 2 weeks ago

Wow! What a chocoholic! Your review sweetened our day! Thanks so much for your positive feedback. It makes us very happy to see our guests enjoying their stay with us. See you again in Hamburg.

Reviewed February 18, 2019 via mobile

Loved this trip. It commenced with a brief intro in to where the chocolate comes from before going straight in to the factory and making a personalised bar with various toppings to choose from. Then there’re lots more sampling opportunities and facts about cocoa. Kristin,...More

Date of experience: February 2019
Thank _-rachella-_1
ualbrecht, Leiter Öffentlichkeitsarbeit at Chocoversum by Hachez, responded to this reviewResponded 2 weeks ago

Dear Rachella, Thank you for the good rating! We are happy to make another sweet tooth happy! Our team will be very pleased to receive your feedback. Like us on facebook or instagram to keep in touch with us. We are already looking forward to...More

Reviewed February 16, 2019

This tour was on my list of must do's for visiting Hamburg. They offer tours in both English and German and everyone I spoke with spoke both languages which was very helpful because my German is beginner at best. My guide was so friendly and...More

Date of experience: February 2019
Thank Jonathan C
ualbrecht, Leiter Öffentlichkeitsarbeit at Chocoversum by Hachez, responded to this reviewResponded 2 weeks ago

Wow Jonathan! What a chocoholic! We are very happy that you enjoyed your stay with us. It motivates us to keep improving the experience at the CHOCOVERSUM. That is exactly what we were hoping for. Our team will be very pleased to receive your feedback....More

Reviewed February 9, 2019 via mobile

A very nice educating tour. We learned a lot about the chocholate fabrication process. Really friendly guide (Ella d) who knew about the process and could answer questions. Not a place to go without the guided tour, but the guided tour (in english) was worth...More

Date of experience: February 2019
Thank Hunters_force
ualbrecht, Leiter Öffentlichkeitsarbeit at Chocoversum by Hachez, responded to this reviewResponded February 13, 2019

Moin moin! Your review sweetened our day! Thank you for the good rating! We are happy to make another sweet tooth happy! Our team will be very pleased to receive your feedback. See you again.

Reviewed February 7, 2019

We visited last week and had a fab time. This was the only thing we booked in advance for our weekend in Hamburg as we wanted to definitely have a space on the English speaking tour - it was well worth it! The tour guide...More

Date of experience: February 2019
Thank Katie2403
ualbrecht, Leiter Öffentlichkeitsarbeit at Chocoversum by Hachez, responded to this reviewResponded February 13, 2019

Wow! What a chocoholic! Katie thanks so much for your excellent feedback. It makes us very happy to see our guests enjoying their stay with us. That is exactly what we were hoping for. Our team will be very pleased to receive your feedback. Like...More

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Questions & Answers
Ask a question
Amy80Essex
October 28, 2018|
AnswerShow all 5 answers
Response from KaraokeSue7 | Reviewed this property |
Yes everyone gets to make their very own choccy bar. Enjoy!!!!!
1
Vote
Erin T
September 12, 2018|
AnswerShow all 7 answers
Response from sometimesong | Reviewed this property |
Yes (subject to availability I guess), but you save money if you book ahead.
1
Vote
daniellesnow19
December 23, 2017|
Answer
Response from ualbrecht | Property representative |
Hi Danielles, we are very happy that you liked your Chocoversum visit. The powder you are referring to is called "Walzgut" in german, but is only available here in the Chocoversum. I`m sorry, but I guess you have to come... More
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