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Spielbank Hamburg

Stephansplatz 10, 20354 Hamburg, Germany
+49 40 3347330
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Starving staff?

This is a review for the Esplanade Spielbank casino. There other Spielbank casinos in Hamburg but... read more

Reviewed 28 September 2016
jkomis
,
London, United Kingdom
Awful staff and horrible atmosphere

I have never been somewhere so horrible. The staff were so rude despite spending so much money. The... read more

Reviewed 5 September 2016
kathryn c
via mobile
Read all 26 reviews
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Overview
  • Excellent11%
  • Very good33%
  • Average30%
  • Poor7%
  • Terrible19%
28 Sep 2016
“Starving staff?”
5 Sep 2016
“Awful staff and horrible atmosphere”
LOCATION
Stephansplatz 10, 20354 Hamburg, Germany
Neustadt
Write a ReviewReviews (26)
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Reviewed 28 September 2016

This is a review for the Esplanade Spielbank casino. There other Spielbank casinos in Hamburg but this is the main one. This is a casino where you need to pay to enter, pay to drink, pay to rent a jacket. Quite a lot of paying...More

Thank jkomis
Reviewed 5 September 2016 via mobile

I have never been somewhere so horrible. The staff were so rude despite spending so much money. The first question I asked when sitting down was what the tipping etiquette is as I come from a non tipping country so didn't know. I had given...More

2  Thank kathryn c
Reviewed 20 May 2016 via mobile

You will never win money. The dealer are fake. Rude. Pay you less if you don't give attention. Cheating there .

Thank Nasar K
Reviewed 16 March 2016 via mobile

This casino is not poker player friendly. Previous reviews mention the dress code which essentially is an entry tax, 2€ entry fee, 5€ coat fee (which nobody wears at the table), and .5€ to have your own coat hung up. I played first on a...More

Thank William L
Reviewed 20 February 2016 via mobile

All men must enter with a dress jacket and can be rented at the coat check counter for several euros regardless if you are playing or just entering to watch otherwise the dress code is just jeans no evening wear James Bond Monte Carlo attire....More

Thank Lant0ni0
Reviewed 2 May 2014

I was visiting this casino this wek and 3 times I experienced that the staff did not pay out the correct winning chips. when I complained and asked for the supervisor, he was gruntly and unfriendly, as many(not all)of the staff also where. This is...More

3  Thank Tomm F
Reviewed 14 May 2013

Went there for dinner whilst attending a trade fair. "Flying dinner"...never had that before. Top notch food, I must say. Has a cool terrace for smokers which is very gratifying - for non-smokers. Gambling rooms are nice too although pretty standard, I suppose, as the...More

Thank HenrikKragh
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