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Velazquez, 28. Madrid, 28001 Madrid, Spain
+34 915 77 43 53
Review Highlights
They canceled my order but the item is still available

They cancel my order because the item is out of stock. But when I go to their online store, I saw... read more

Reviewed 3 weeks ago
Xiaoyi Z
Amazing :)

i just received my 2 bags!!! simply beautiful!!! I love how fast they ship...It got here in no time... read more

Reviewed 1 August 2017
Loubna E
Read all 10 reviews
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Don't be deceived by this boutique's smallish size: this shop sells enough cool designer duds to outfit a large, well-paid army in the latest Gucci creations.
  • Excellent40%
  • Very good0%
  • Average10%
  • Poor0%
  • Terrible50%
18 Apr 2017
“They do NOT accept returns!!”
3 weeks ago
“They canceled my order but the item is still available”
Open Now
All hours
Hours Today: 10:30 AM - 8:30 PM
Velazquez, 28. Madrid, 28001 Madrid, Spain
Barrio de Salamanca
+34 915 77 43 53
Write a ReviewReviews (10)
Traveller rating
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Time of year
Reviewed 3 weeks ago

They cancel my order because the item is out of stock. But when I go to their online store, I saw the item is still there. I tried to contact their customer service but no one response me ever. I do not recommend this place.

Thank Xiaoyi Z
Reviewed 1 August 2017

i just received my 2 bags!!! simply beautiful!!! I love how fast they ship...It got here in no time ;) They have the cutest selection of bags and shoes. Plus their online customer service was so helpful and quick when I had an issue with...More

Thank Loubna E
Reviewed 18 April 2017

This is the one high end shop I found in Madrid. They have a very small selection of some designer purses, shoes, and clothes. I bought a purse and took it back a couple days later. The purse was in original package and I had...More

5  Thank Missie6
Reviewed 13 January 2017

This store in Valasquez Ave. in Madrid brings you a selection of the best fashion of the important brands worldwide. Excellent service and always has several items on sale. Indulge yourself !

Thank PMLama
Reviewed 26 July 2016

I live in the United States and after seeing a charge on my credit card from this store (that I DIDN'T order) I immediately contacted them and asked them to cancel the shipment. They told me that they would only accept the return if I...More

4  Thank rlf173
Reviewed 11 July 2014

I have purchased a pair of Christian Louboutin shoes online that was on sale (30% off) and when i received it the shoes weren't in a new condition, the red sole wasn't clean, which is CL signature. I emailed them asking for free return and...More

20  Thank Hyatt83
Reviewed 22 January 2014

I live in Madrid and always have the best experience in Ekseption. If you want to get the real cool, you must go there! They have the latest designers collections and the most beautiful pieces. The store is undenyable gorgeous and all sellers are charming...More

2  Thank mVCX
Reviewed 26 September 2013

Good choice of designers (Alexander Wang, Rick Owens and other similar designers), nice store and kind stuff. Haven't had any bad experiences.

2  Thank Heroneya
Reviewed 18 December 2012

Stay away. This business seriously overcharged my credit card for a pair of boots and refused to fix it. I had to get my credit card involved, explain and re-explain after they lied about the issue and still keep getting insulting emails from them in...More

11  Thank catamaran_12
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights
frame the neighbourhood of Barrio Salamanca. With
beautiful condominium buildings that make up most
blocks in this area, this part of town is refined and
quiet. It is also host to a few of the city's large
shopping avenues, including Calle Serrano and Calle
Jose Ortega y Gasset. A walk down these streets will
reveal upscale chains, small boutiques, and plenty of
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