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City Sightseeing Rome

Via Quattro Novembre 147, 00187 Rome, Italy
+39 06 6979 7554
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Rome Hop-On Hop-Off Sightseeing Tour
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City Sightseeing Transportation and Skip-The-Line Roma Pass
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Rome Hop on Hop Off Open Top Sightseeing Bus Tour
  • Excellent12%
  • Very good14%
  • Average15%
  • Poor18%
  • Terrible41%
2 weeks ago
“Hop on hop off bus, Don't choose this company pick Big Red instead”
2 weeks ago
“See the sights in 1 day (Tick) Expecting great service (X)”
Via Quattro Novembre 147, 00187 Rome, Italy
+39 06 6979 7554
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Reviews (1,499)
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1 - 10 of 1,075 reviews

Reviewed 2 days ago

Only pick this if you don't mind being parked outside the railway station for 20 minutes then round to the other side for another 15. Total waste of a morning. Two and a half hours to get from St. Peter's to the Colosseum. At least...More

Thank annie24062010
Reviewed 3 days ago via mobile

We always make a point of spending a day using the hop on and off bus service in every city we visit! This service allows you to visit many of the sites within a city, whilst an audio guide explains the key information about each...More

Thank simonwilliampizzey
Reviewed 3 days ago

During a visit to Rome, my husband and I purchased a 48 hour Hop-On-Hop-Off, we took the option of including the skip the line tickets for the Colosseum, Forum and the Vatican. What a waste of money that was! All the slip of paper they...More

1  Thank jan_in_za
Reviewed 5 days ago

We booked these seperate tours through our Hotel Forum reception. Typically one gets the jitters and usual anxiety when paying out good € for an unknown. Day one we got caught up in the inevitable hustle initially but we were not disappointed. Once allocated our...More

Thank E2025AYdavidd
Reviewed 1 week ago

I bought hope on hop off tickets for Rome 48 hours with SKIP THE LINE ENTRY, A FARCE, I'M NOT A HAPPY CAMPER, I will never purchase these tickets from this tour company ahead, we waited 4 hours at each venue after getting off the...More

Thank CubaToronto
CityRoma, Customer Care Department at City Sightseeing Rome, responded to this reviewResponded 1 week ago

Dear customer, we apologize for the bad experience you had in Rome. Our skip the line tickets just have to be redeemed before entering the Colosseum and the Vatican Museums as it is requested by the Colosseum and the Vatican Museums. We are sorry you...More

Reviewed 1 week ago via mobile

We have used city sightseeing, hop on hop off bus in Honolulu, Paris, Barcelona, Dublin, Athens, San Francisco, Washington DC and New York City. We have always enjoyed it but in Rome...it was terrible!!!!! The audio guide did not seem to explain what you were...More

Thank kingern61
CityRoma, Customer Care Department at City Sightseeing Rome, responded to this reviewResponded 1 week ago

ADear customer, we apologize for the bad experience you had in Rome. We have a brand new commentary on board so we will check why you say it was not working well, thank you for reporting that. We ususally ask people to stand in the...More

Reviewed 1 week ago via mobile

This bus should truly be called the hop off service. Two days in a row we were kicked off out bus at the terminal when the bus without warning went out of service. The service is not every 10 minutes and is slow. Take a...More

Thank ADMF
CityRoma, Customer Care Department at City Sightseeing Rome, responded to this reviewResponded 1 week ago

Dear customer, we apologize for the bad experience you had in Rome. During the last week end we have delays in some moments of the day due to Public Transportation strike and a demostration on Saturday morning so it really didn't depend on us. At...More

Reviewed 2 weeks ago

Used Citysighting seeinghop on hop off buses all over the world but bitterly disappointed with this branch of the company. Only 8 stops in total. At every stop they sat for at least 10 minutes and at the Terminus you sit there for at least...More

1  Thank Lynette C
CityRoma, Customer Care Dept at City Sightseeing Rome, responded to this reviewResponded 1 week ago

Dear customer, we apologize for the bad experience you had in Rome. All our bus stops are very close to the monuments except the one near the Vatican as for security reasons we are not allowed to stop in front of St. Peters basilica anymore....More

Reviewed 2 weeks ago via mobile

My husband and I are extremely disappointed with this service. We booked for Florence and Rome last week. We were told to book online in order to receive a discount for booking multiple tours...no discount was provided. Florence was first. Bus stops were not always...More

2  Thank Allie M
Reviewed 2 weeks ago

If you are pressed for time in Rome and need to see all the major sights you have 3 main choices, Big Bus, Golden Tours and City Sightseeing. All preaching the same service and stop at all the same locations it will all depend on...More

Thank phillippe d
Frantic fashionistas, pedicured politicos,
goal-oriented tourists, and on-the-go locals cross
paths every day in Colonna, a delightful chaos in the
very centre of the city. Even though it has some of
the city’s loveliest sites—a 2nd century column, Belle
Epoque shopping centre, and a magnificent Baroque
parliament building—Colonna is not just another pretty
face, but the cosmopolitan eye of Rome’s cultural
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Questions & AnswersAsk a question
Hi. We have just booked the city sightseeing tour. The only email we have had since booking is the payment confirmation. Is this what we need to exchange for tickets?
5 June 2017|
Answer Show all 2 answers
Response from Tim H | Reviewed this property |
We booked the tour through Viator and they emailed a printable voucher with a barcode. I'd suggest emailing them and seeing if the email is all you need.
Rebecca D
If I got on at via Marsala and then went to Vatican City, would I be able to get on the bus to go back to Via Marsala?
13 October 2016|
Answer Show all 4 answers
Response from CityRoma | Property representative |
Hello Rebecca, Yes of course. If you get on the bus in Via Marsala, where we have our Terminal A, and you want to get off at Vatican City, later you can hop on at that bus stop again to continue the tour. Last departure... More
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