Tours and Tickets by Walks Inside Rome
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Martha was our guide. She is the best. They way she explained all , answered our questions give us all the information in every place all was wonderful. It was a very hot summer day and she always looks for ways to give us the information under the shade before we went into the sun. I highly recommend this company and Martha as well. It was very easy to make the reservation and pay. We took the private tour and was perfect. 3 hours that feel like Half hour . We didn’t do any limes to get into the places. Know that if you go by yourself or in other yours you could be up to 2 hours under the sun to get into the coliseum or forum. I highly recommend the private tour.…
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Date of experience: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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We did the Trastevere Food Stroll with Luca B and he was great! Brought us to great authentic locations and provided his expert advice! We would highly recommend this tour and Luca!!
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Date of experience: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I'm giving it a 1 . Our visit was Saturday July 2nd. 7:30. Whoever the guide was, an older lady was absolutely HORRIBLE. She was completely disorganized, boring and didn't know what she was talking about. For example, the line at the back of St. Peter's Basilica which shows the distance to the altar.....she said it's "a political thing". We didn't know that 1/2 of the 'early morning vatican' tour was mostly St. Peter's basilica. We booked a separate tour at 2pm in the afternoon for the grottoes and dome but the grottoes was part of the early vatican tour and if we decided to, then we could've gone to the dome with the early morning tour. The only good thing about going back for our 2 pm grottoes and dome tour...it was mostly a tour of St. Peters and that tour guide made sense, knew her information and was interesting. That's when I realized our morning guide for this tour was absolutely clueless and making things up.…
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Date of experience: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from WalksInsideRome, Guest Relations Manager at Walks Inside Rome
Responded 2 weeks ago
Dear Nathalie, thank you for taking the time to write this review. We take all of our guests' individual experiences into great consideration as we endeavor to provide the highest of standards for our Vatican tours. We have been working with the guide in question for many years now and have previously never had a customer complaint regarding her services. We assure you that we will be talking with her to understand the full picture, and why this particular tour did not live up to the usual standards. As for the grottoes, we would like to confirm that these are not a part of our Small Group Early Morning Vatican Tour. Again, we will be investigating the events further with the guide on this. We would, however, like to mention that St. Peter's Basilica is an essential part of the Vatican and our tour itinerary. If and when you are next in Rome please do get in touch and we will ensure that we give something back in return for any inconveniences caused.
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Great experience and food in the Trastevere area where we stayed. Federica was great and very knowledgeable. If we know anyone headed that way we would highly recommend her!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from WalksInsideRome, Guest Relations Manager at Walks Inside Rome
Responded 3 weeks ago
We are happy you enjoyed the Trastevere Food Tour and will pass the comments on to Federica! Thank you again.
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Our guide was fantastic. She was able to take us to areas not normally open to the public. The early morning tour is so worth it to beat the crowds.
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Date of experience: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from WalksInsideRome, Front Office Manager at Walks Inside Rome
Responded Jul. 9, 2022
Dear Beth, Many thanks for your good feedback! We always work hard to offer an excellent service, WIR Team
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