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CityBySee

Closed Now: 9:00 a.m. - 10:00 p.m.
Open today: 9:00 a.m. - 10:00 p.m.
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Traveller Overview
  • Excellent59%
  • Very good15%
  • Average7%
  • Poor4%
  • Terrible15%
Travellers talk about
“day ticket”(2 reviews)
“castelmola”(6 reviews)
“florentina”(2 reviews)
About
The CityBySee is a tourist service with Open Top Bus which organizes daily tours in the major points of interest, the system "Get On Get Off" ows you to visit them with care.All tours offer a comment with multilingual electronic system.Every city is...more
Closed Now
Hours Today: 9:00 a.m. - 10:00 p.m.
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Suggested duration: More than 3 hours
Contact
Via Luigi Pirandello 1 | Porta Messina, 98039, Taormina, Sicily, Italy
Website
+39 334 765 4168
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Ways to Experience CityBySee
from US$40.70
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from US$103.40
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Reviews (286)
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LanguageEnglish
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1 - 10 of 166 reviews
Reviewed 2 weeks ago

This was an excellent day and is highly recommended. We traveled on the open top bus to the lower level 1800 mt on Etna where footwear and warm clothing can be hired for a few Euros each if needed. Then we transferred to special 4x4...More

Thank MarkS6239
maicorgroup, Responsabile relazioni con la clientela at CityBySee, responded to this reviewResponded 1 week ago

Dear MarkS6239, It was a pleasure for us having you aboard our CityBySee service. We are happy for given you the chance to live a wonderful experience at the very top of the Etna and at the Alcantara Gorges because we do the best for...More

Reviewed 3 weeks ago

We booked a trip to Etna (3000m). Trough CityBySee. The trip also included a visit to the Alcantara Gorge. The staff were very helpful and Valerio needs special mention. He even checked that we were happy with the experience on our return. The trip was...More

Thank Jeannie W
maicorgroup, Responsabile relazioni con la clientela at CityBySee, responded to this reviewResponded 2 weeks ago

Dear Jeannie W, Thank you for the good feedback, we do the best for our customers. It was a pleasure for us having you aboard our CityBySee service for Etna 3000 & Gole Alcantara excursion. We hope to see you again next year for another...More

Reviewed 4 weeks ago

We waited one and a half hours for a bus which should have arrived at 12.10 but didn't come until 13.40. This made us too late for the connection to a village up the mountain. A complete waste of 40 Euro. Wish we had used...More

Thank Thomas L
Reviewed 4 weeks ago

I am a solo elderly traveler with a small power chair. This company was amazing absolutely outstanding. I have had two trips with them and they made the journey and transfers so easy. The drivers and guides could not do enough. The tours were spectacular...More

Thank jeanC6433QN
maicorgroup, Responsabile relazioni con la clientela at CityBySee, responded to this reviewResponded 3 weeks ago

Dear neanC6433QN, We are glad to having you aboard our CityBySee service, it was a very pleasure for us. We try to do the best for our customers. Look forward to see you again in the near future!

Reviewed October 8, 2018 via mobile

We booked a trip to Etna and they told us that you should have good trekking equinpment if you want to go up to 3000m. So jeans and sneakers aren't good enough...so we ended up to book a etna Basic trip, because they recommend that...More

Thank Piipamaria
maicorgroup, Responsabile relazioni con la clientela at CityBySee, responded to this reviewResponded October 10, 2018

Dear Piipamaria, we are very sorry for your bad experience but the tour mentionned is not our Etna 3000m and Gole Alcanatara. Our tour departs at 7:35am (depending on the pick up point) and arrives at Piano Provenzana Station (on the northen side of Etna)...More

Reviewed October 6, 2018 via mobile

We had wonderful tours over two days. Leonard was exceptionally helpful and friendly and a delight to deal with. Please pass on our thanks for the wonderful service. Would recommend this to anyone. Jackie and Brad. Beautiful Sicily

Thank jackielouise1
maicorgroup, Responsabile relazioni pubbliche at CityBySee, responded to this reviewResponded October 8, 2018

Dear jackielouise1, Thank you for choosing our CityBySee service. Look forwards to see you again next time to do another tour with us!

Reviewed October 6, 2018 via mobile

Do NOT use this business. They just sell, sell, tickets and don’t care if busses pass you by at stops because they are too full to pick you up. We waited 3 hours 50 minutes to get a bus that had room for 4 of...More

Thank Adventure814217
maicorgroup, Responsabile relazioni pubbliche at CityBySee, responded to this reviewResponded October 8, 2018

Dear Adventure814217, We are very sorry for your bad experience but the tour mentionned is not our CityBySee service: you are confusing us with another company. We really have more than a CityBySee bus during the day which run every hour, respecting our time-table. So...More

Reviewed September 29, 2018 via mobile

Disastrous. Worst day of our four week holiday thanks to this crowd. €35 for a so-called 48 hour hop-on hop-off but try actually getting on a bus! Many people battling for few seats on few buses meaning many missed out and had to wait an...More

1  Thank agarda2018
Reviewed September 26, 2018 via mobile

Cost us €20 each to go to Castel Mola but when we wanted to return we arrived for the bus to find it full. We world have had to wait another 1 hour 40 minutes for the next one but we decided to catch the...More

Thank Jillyone
maicorgroup, Responsabile relazioni con la clientela at CityBySee, responded to this reviewResponded September 27, 2018

Dear Jillyone, We are very sorry for your bad experience but the tour mentionned is not our CityBySee service: you are confusing us with another company. We really have more than a CityBySee bus during the day which run every hour, respecting our time-table. So...More

Reviewed September 25, 2018 via mobile

Bad company, there’s not enough buses so you need to wait 2 hours or more for a place in the bus. We pay money toa place and couldn’t go there because lack of buses. Don’t buy a ticket.More

Thank chenndor
maicorgroup, Responsabile relazioni con la clientela at CityBySee, responded to this reviewResponded September 27, 2018

Dear chenndor, We are very sorry for your bad experience but the tour mentionned is not our CityBySee service: you are confusing us with another company. We really have more than a bus which run every hour, respecting our time-table, and for all day. We...More

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emmamcg_21
October 18, 2016|
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Response from emmamcg_21 | Reviewed this property |
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