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Car Rental Group

Closed Now: 8:30 a.m. - 12:30 p.m.
Open today: 8:30 a.m. - 12:30 p.m.
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Review Highlights
Excellent

We did not make a reservation and just walked in. It was able to book the car we wanted for the... read more

Review collected in partnership with this attraction

Reviewed 4 weeks ago
TobiasdeG1
,
Amsterdam, The Netherlands
Budget car rental

Renting a car seemed like it would be easy but it was more difficult than it should have been... read more

Reviewed 4 weeks ago
NH2CA
,
Laguna Hills, California
via mobile
Read all 55 reviews
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Traveller Overview
  • Excellent81%
  • Very good5%
  • Average1%
  • Poor3%
  • Terrible10%
Travellers talk about
“cars”(4 reviews)
“navigating”(2 reviews)
“vespa”(2 reviews)
About
Car & Scooter mobility solutions for visiting Tuscany. Rent Automatic Cars, Convertible , Minivan, SUV, Sport Cars, Vespa Scooters , Bikes
Closed Now
Hours Today: 8:30 a.m. - 12:30 p.m.
See all hours
Suggested duration: More than 3 hours
Contact
Borgo Ognissanti 133/R, 50123, Florence, Italy
Santa Maria Novella
Website
+39 055 239 8816
Call
Top Selling Tours & Activities in and around Florence
from US$104.10
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from US$126.70
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from US$53.98
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Reviews (55)
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Reviewed 4 weeks ago

We did not make a reservation and just walked in. It was able to book the car we wanted for the next day until the end of our vacation. The lady that helped us was very friendly and transparent about the conditions. I recommend this...More

Review collected in partnership with this attraction
Thank TobiasdeG1
Marc S, Proprietario at Car Rental Group, responded to this reviewResponded 3 weeks ago

Thanks, your feedback is highly valued . Regards

Reviewed 4 weeks ago via mobile

Renting a car seemed like it would be easy but it was more difficult than it should have been. First the rates didn’t match what we printed out, then we had to wait for the car to be cleaned, then it needed gas. But luckily...More

1  Thank NH2CA
Marc S, Proprietario at Car Rental Group, responded to this reviewResponded 4 weeks ago

Dear client, We are happy you had a good rental experience with CarRentalGroup. Sorry for any delay in collecting your car but in high season it may occur for some waiting time for washing or refeulling a car but we always try to compensate our...More

Reviewed 4 weeks ago

With little to no planning in advance, as I was visiting from the US, I was able to email Car Rental group two days prior to needing a car and got confirmation for my request. They dropped the car off at my hotel in Florence,...More

Thank shawnnorville74
Marc S, Proprietario at Car Rental Group, responded to this reviewResponded 3 weeks ago

We are very glad for your review about our rental services. At CarRentalGroup we deliver and collect cars at most Hotels in down town Firenze and in the Chiant region with a very reasonable extra fee. and one way drop off in Florence Airport and...More

Reviewed 4 weeks ago

Great people, great rental for our drive through Tuscany out of Florence. Would definitely use them again! Thank you!!

Review collected in partnership with this attraction
Thank Samurai9
Marc S, Proprietario at Car Rental Group, responded to this reviewResponded 3 weeks ago

Hope to see you agin at our desk, we highly value clients that return to CarRentalGroup or suggest our services to family, friends or other clients Regards

Reviewed October 2, 2018 via mobile

Very good communication with Mrs. Gloria. Good location in Firenze. My advice is - take a pictures of the car before rent.More

Thank kemon
Marc S, Proprietario at Car Rental Group, responded to this reviewResponded October 3, 2018

Dear client Thanks for your review that we greatly appreciate . We always check the car with our clients before pick up and we suggest to take pictures of the car before and after return to avoid any issues on damages . Hope to see...More

Reviewed September 21, 2018 via mobile

Which isn’t difficult I know, but quick and reasonable with NO queues! Hertz a couple of doors away had a 2 hour wait for PRE-BOOKED cars! What a load of rubbish they were so we cancelled the booking and used these guys. Hertz also very...More

Thank Rickyavik
Marc S, Proprietario at Car Rental Group, responded to this reviewResponded 3 weeks ago

Thanks for your feedback. We are next door to all the main Rent a Car companies and competition is very tough but at CarRentalGroup we strive for dedicated customer care and with virtually no waiting time we can supply our very best service at reasonable...More

Reviewed September 4, 2018

Best service and availability of the team! Even better than the big rental car companies. Totally recomended

Review collected in partnership with this attraction
1  Thank Rene S
Reviewed August 30, 2018

I was very happy to find that car which was fitted for my family without booking in advance and the manager of this company was very friendly and helpful

Review collected in partnership with this attraction
Thank ramsneyadi
Marc S, Proprietario at Car Rental Group, responded to this reviewResponded August 30, 2018

Thanks for your great feedback. Hope to see you soon again at our desk. Regards

Reviewed August 30, 2018 via mobile

When we arrived we searched for many places but definitely this was the best! Gloria was a charming a straight forward person, really helpful! She explained everything in detail and suit our needs! The car was in perfect conditions and for the same car other...More

Thank Paz B
Marc S, Proprietario at Car Rental Group, responded to this reviewResponded August 30, 2018

Dear Paz, Your feedback is highly appreciated confirming that CarRentalGroup and expecially store Manager Gloria is 100% customer care & service dedicated . We are proud of all our great reviews and sure they will help us to improve our ability to serve our clients....More

Reviewed August 25, 2018

it was a very nice experience dealing with this company and with Marc specially, he was so helpful and straight forward person who was ready to tell me everything from the moment that I contacted him via the email to the point of the car...More

Thank AnmarA44
Marc S, Proprietario at Car Rental Group, responded to this reviewResponded August 27, 2018

Thanks for your great feedback. We always follow up our clients from the first e-mail contact from our website all the way to giving up front information and rental details when collecting car. We always do our very best to give the best rental service...More

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Nearby
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
...More
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Questions & Answers
Ask a question
Quest286983
October 21, 2018|
Answer
Response from Marc S |
Dear client, In reference to a quote for renting a car in September 2019 we will gladly reply. Kindly email us your request detials at info@carrentalgroup.eu and we will give you all necessary informaton. Regards Marc... More
0
Votes
csatt5
February 1, 2018|
Answer
Response from Marc S | Property representative |
Hi, we can supply a rental car car to be returned in Sorrento with an additional one way rental fee. Rate for car depends on model/type and number of days. feel free to contact us for a quote . Reagards CarRentalGroup... More
0
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