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Address: Via Cimabue 18, 50121, Florence, Italy
Phone Number:
+39 347 862 0265

Florence offers a limitless choice of historically fascinating sites. It is...

Florence offers a limitless choice of historically fascinating sites. It is our aim to elicit the city's magic and to present it to you in an original, flexible and entertaining way.We take great pride in customizing our tours to suit you, focusing on whatever might interest you the most. Classic tours and less conventional ones, cooking classes, visiting markets, wine tastings...you name it! Our guides are highly qualified, versatile, friendly and fun

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TripAdvisor Reviewer Highlights

Read all 526 reviews
Visitor rating
  • 519
  • 5
    Very good
  • 0
  • 0
  • 0

Adri was the most charming tour guide we could have imagined to take myself and my 9 year old, walking through the wonders of Florence. From the great correspondence before we... read more

Reviewed 5 weeks ago
New York City, New York
via mobile

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526 Reviews from our TripAdvisor Community

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Showing 524: English reviews
New York City, New York
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 5 weeks ago via mobile

Adri was the most charming tour guide we could have imagined to take myself and my 9 year old, walking through the wonders of Florence. From the great correspondence before we arrived, customizing a tour that was child friendly to climbing the duomo with us! We left feeling like family. A future trip to Florence would not be complete unless... More 

2 Thank enlesumr
Atlanta, Georgia
Level Contributor
21 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 12 March 2017

My 15 year old daughter and I took the half day tour with Adri and could not have had a better time. We spent a fantastic day seeing most of the major sites and museums while receiving a great education on the history of Florence. This sort of background information really made the city come alive for us in a... More 

3 Thank Zeb B
Syosset, New York
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 5 March 2017

A friend recommended Chiara as a guide during our visit to Florence. Im glad I took her advice. Chiara was very prompt in her email response when we were setting up the tour. She made suggestions of what to do and see which were very helpful. She confirmed our tour the night before by email. She met us in our... More 

2 Thank dgrossblatt
Stockholm, Sweden
2 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 25 February 2017 via mobile

I had decided to celebrate my birthday in Florence with my two best friends and was beyond excited to finally experience this magical city. Steeped in history, brimming with the finest art and architecture and flavored with culinary delights - and we wanted to taste it all! I decided we needed a private guide and found Chiara online after extensive... More 

6 Thank susanna o
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 19 February 2017

Overall: Agency - Prompt response to initial inquiry; professional execution from start to end. Adri - Knowledgeable yet unassuming, competent yet amiable. The almost perfect ratings backed by hundreds of reviews should already serve as the strongest evidence of how capable this agency is. It shouldn't go without noticing that many reviews are dedicated to Adri - for good reasons.... More 

3 Thank BandK17
Sydney, Australia
Level Contributor
7 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 5 February 2017

We spent the morning with Adriana in Florence. We were a family of five, (two adults, 16 year old, 14 year old and a ten year old). We had a ball. She was funny, interesting and passionate. Loved seeing her Florence - and in particularly enjoyed Adri's passion for David. It was wonderful. Nothing was too much trouble,a nd she... More 

1 Thank Jane W
Edgewood, United States
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 4 February 2017

I was fortunate enough to be able to travel with my father to Italy in November 2016. We had very limited time in Firenze and wanted to make the most of it so we booked with Florence Custom Tours. We wanted to do the full day tour, but we only had the afternoon of one day and the morning of... More 

2 Thank Steven A
Gurugram (Gurgaon), India
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 31 January 2017 via mobile

Florence Custom Tours was very prompt and professional in all their interactions. They were able to curate a tour including specifically what I wanted to see. I had the most amazing first visit to Florence with Adriana - she took me around the city and showed me sides that included the regular fare and also things off the beaten track.... More 

3 Thank SheilaVSingla
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 29 January 2017 via mobile

If you truly look to experience Firenze (Florence) through the eyes of a local and immerse yourself in its rich history and modern culture then, I highly recommend Florence Custom Tours. Adri shared the city's significant treasures and the unexpected details that you would otherwise miss. Her charisma, knowledge and passion for Florence ​made my families already existent love and... More 

1 Thank Sina I
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 29 January 2017

We spent 10 days in Italy, Firenze was a very beautiful city to visit. Adri our tour guide with Florence Custom Tours, was amazing. She was super knowledgeable, gave us great ideas about the area and we can't wait to return. My favorite place she took us was an family owned winery. Alberto made the best bruschetta, we bought a... More 

1 Thank Playsoftball

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Florence Custom Tours and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?