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Papillon Service
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Traveller Overview
  • Excellent94%
  • Very good4%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“cinque terre”(76 reviews)
“wine tasting”(35 reviews)
“private tour”(43 reviews)
About
Papillon Service is a professional passenger transport company based in Livorno (Tuscany). We offer car & driver services for excursions and transfers throughout Italy and the French Riviera. We pride ourselves on having the highest standards of...more
Suggested duration: More than 3 hours
Contact
Livorno, Italy
Website
+39 339 560 8779
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Reviews (391)
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All reviews cinque terre wine tasting private tour cruise ship santa margherita first stop chianti region monte carlo italy and france went out of her way leaning tower driver guide day trip contact person la spezia winery tour hour tour
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1 - 10 of 383 reviews
Reviewed 4 weeks ago

Eight of us used this company to tour Cinque Terra. It was a 9+ hour tour in a van which took us to 3 cities along the coast. Our driver was Ignazio and we could not have asked for a better ambassador for the Tuscany...More

Date of experience: November 2018
Thank Denny C
Reviewed November 2, 2018

Ignazio and Sharon are so wonderful and everything about their service was terrific. Not only was the itinerary perfect and Ignazio's guide services excellent, but we really felt that we had spent a very special day with a friend who showed us around his beloved...More

Date of experience: October 2018
Thank myralurie
Reviewed October 27, 2018

Browsing the web I founded this excellent company named Papillon. Sharon answered my first call and from day one she helped me customized the tour for all port of call in Italy and France. Cara Sharon was extremely knowledgeable and friendly. Despite the rainy weather,...More

Date of experience: October 2018
Thank magdoral
Reviewed October 11, 2018

Very much enjoyed our customized tour of Pisa, Florence and San Gimignano from the Livorno port. They were easy to work with, responsive and very customer focused. Our Driver/Guide was very articulate and well informed about the local history and culture. Our local guide for...More

Date of experience: September 2018
Thank Doug R
Reviewed October 10, 2018

We needed a tour that was not a full day, 8 hour tour (my husband cannot do a full day tour plus he has a collapsible wheelchair). I had contacted several other tour companies inquiring about a 1/2 day tour (mainly driving without having to...More

Date of experience: October 2018
Thank Mercy123
Reviewed October 7, 2018

We spent seven hours with Roberto, traveling from our cruise ship docked in La Spezia to Lucca and Pisa. He was a font of knowledge - but didn't overwhelm. He made us feel special and provided just the right amount of balance between history, local...More

Date of experience: September 2018
Thank TravelQueen1107
Reviewed September 24, 2018

Seven of us recently contracted Papillon for our tour needs in Naples, Civitavecchia and Livorno. All the tours were fantastic. The guides were very knowledgeable and new all the tricks navigating Rome and Florence. I highly recommend Papillon for their professional service and great pricing...More

Date of experience: September 2018
Thank Mike P
Reviewed September 22, 2018

We just got back from a Mediterranean cruise with a port day in Livorno. We chose Papillon for a tour as we'd heard so many wonderful things about them and what a wonderful day we had. Roberto took excellent care of us, making sure we...More

Date of experience: September 2018
Thank englishlady84
Reviewed September 14, 2018 via mobile

Had a truly wonderful day with the brilliant friendly informative Roberto. Avoided the crowds and saw so much of this stunning region from a local perspective it made for a very special memorable experience.... would book again in a heartbeat . Thank you Roberto and...More

Date of experience: September 2018
Thank beyonsu
Reviewed September 11, 2018 via mobile

Amazing service very friendly would use them again highly recommend it if traveling in Europe this company would be first on my list and if anybody's looking for a reliable responsible and trustworthy service this is the company to call my family and I thank...More

Date of experience: September 2018
Thank Anix D
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Questions & Answers
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Yelena B
August 2, 2018|
Answer
Response from katiekoala66 | Reviewed this property |
Sorry for delay, just booked through papillion and the tour guide was part of the price which they supplied.
0
Votes
GritsGirl2012
June 24, 2018|
Answer
Response from Papi90 | Property representative |
Ciao! We kindly inform you that availability for July 19 is already very limited, we're about to be fully booked. We can arange various different services depending on which are your interests: we can offer historical... More
0
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omeliap
May 29, 2018|
AnswerShow all 2 answers
Response from Papi90 | Property representative |
Ciao Omelia, we can't provide email contact through Tripadvisor as per their terms of service: you can go directly to our website and send us an inquiry, though. Grazie, Papillon Service Italy
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