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Papillon Service

Livorno, Italy
+39 339 560 8779
Website
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Review Highlights
Fantastic Day

We booked Papillon from it's good reviews. Our day trip from our cruise ship, which docked in... read more

Reviewed 5 days ago
nzelwyn
,
Auckland, New Zealand
Livorno, Civitavecchia, Catania - WOW

We used Papillon for our Oceania Cruise ports of Livorno, Civitavecchia, Catania and our transfer... read more

Reviewed 5 days ago
Ralph D
,
Delray Beach, Florida
Read all 336 reviews
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Overview
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Papillon Service is a professional passenger transport company based in Livorno (Tuscany). We offer car & driver services for excursions and transfers throughout Italy and the French Riviera. We pride ourselves on having the highest standards of luxury, reliability, safety, convenience and personalized service. We operate legally and in accordance with local regulations. We are properly insured and pay our drivers an ethical wage. From simple transfers to full-day tours and shore excursions, Papillon Service guarantees a quality service every time at the most competitive prices. Cruise passengers will want to note that we have a "Never Miss the Boat" guarantee. In all our years in business we have never caused a client to miss their sailing. Our office staff speaks fluent English.
  • Excellent94%
  • Very good4%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“cinque terre” (71 reviews)
“private tour” (38 reviews)
“wine tasting” (27 reviews)
Suggested Duration: More than 3 hours
LOCATION
Livorno, Italy
CONTACT
Website
+39 339 560 8779
Write a Review
Reviews (336)
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1 - 10 of 331 reviews

Reviewed 5 days ago

We booked Papillon from it's good reviews. Our day trip from our cruise ship, which docked in Livorno, to the Cinque Terre was all and more that we hoped for. A group of four we were met by our driver/guide, Florian, in an extremely comfortable...More

Thank nzelwyn
Reviewed 5 days ago

We used Papillon for our Oceania Cruise ports of Livorno, Civitavecchia, Catania and our transfer from the port in Civitavecchia to Rome International airport. They were excellent on all counts. Sharon was in communication with us from the beginning of my planning months before our...More

Thank Ralph D
Reviewed 1 week ago

We used Papillon for a tour to visit Mt. Etna and Taormina area. Sharon was very very accomodating and went out of her way to add things we needed to add for a special celebration. The driver Sylvano was very nice and explained everything to...More

Thank PJalan
Papi90, Guest Relations Manager at Papillon Service, responded to this reviewResponded 4 days ago

Tesoro, grazie! It was so pleasant corresponding with you, I'm really glad you were pleased with the end result. Please think of us again when you come back to the Mediterranean. Don't forget that we have service in all of Italy, the south of France,...More

Reviewed 1 week ago via mobile

What a great excursion to the best spots in Sicily. Our driver, Paolo was superb and truly was a wonderful tour guide. We will definitely come back and use Papillon service again for any future Italy visits.

Thank Theresa S
Reviewed 1 week ago via mobile

We used Papillion service for our cruise stops in Nice France, Livorno Italy, Rome Italy, Sorrento Italy and the Island of Capri. We had an amazing time at all the tours stops. The guides were on time and very knowledgeable. Sharon was amazing in helping...More

Thank Brian H
A TripAdvisor Member
Sacramento, California
1
Reviewed 1 week ago via mobile

We had an amazing time. We didn't just want to see all the important sites in Rome, we wished to photograph them and take in the culture of the city. Matteo was so patient with us and took us to the best Italian restaurant to...More

Thank A TripAdvisor Member
Reviewed 1 week ago via mobile

We had a wonderful time on our Rome tour with Matteo. He went above and beyond my expectations to make sure we saw what we wanted and took us to a wonderful restaurant for the best meal at a reasonable price.

Thank Kevin P
Reviewed 2 weeks ago via mobile

Excelent service, very nice ride, the car was very confortable and clean. Good music. Good recommendations

Thank Silvana S
Reviewed 3 weeks ago

Our experience with all three drivers and tours was excellent. We had Francesco and Sabrina in Italy and Michele in France. There were five of us and we all agreed that they couldn't have been better. They were funny, had great information of where we...More

Thank rickrayl
Reviewed 4 weeks ago

Papillon were very efficient in responding to my email enquiries and had a private shore excursion from Livorno to the Cinque Terre and Pisa that was very well though out. We had a very comfortable Mercedes van for the day and it was seamless from...More

Thank Aimy J
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Questions & Answers
Kevin P
10 July 2017|
AnswerShow all 2 answers
Response from DJNKSingapore | Reviewed this property |
I agree with McAfee Texas. 10-15% is the usual tip. And don't forget the driver for whom maybe 10% is enough, unless the roads are very difficult and he is an excellent, attentive driver in which case, give him more??
0
Votes
suzannel142
20 March 2017|
AnswerShow all 2 answers
Response from Papi90 | Property representative |
Ciao from Livorno, Suzanne! The schedule with both galleries (and no winery) would be: 08.00 pickup at the ship 08.30-09.15 Pisa 10.30-11.15 Florence - Piazzale Michelangelo, Santa Croce 11.30-13.30 Uffizi... More
1
Vote
Diana S
8 March 2017|
AnswerShow all 2 answers
Response from Papi90 | Property representative |
Ciao, Diana Thank you for your interest in Papillon Service. Regarding a "Book a Tour" button or link if you look in the main menu bar of the Papillon website (as it is right now, but will be changing soon) you should see... More
0
Votes