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Tourist Center Lucca

Open Now: 9:30 a.m. - 6:00 p.m.
Open today: 9:30 a.m. - 6:00 p.m.
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Certificate of Excellence
Traveller Overview
  • Excellent80%
  • Very good17%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“train station”(40 reviews)
“bike rental”(13 reviews)
About
Rent bike, left luggage, souvenir, noleggio biciclette, deposito bagagli siamo chiusi per ferie dal 11/12/2017 al 26/12/2017
Open Now
Hours Today: 9:30 a.m. - 6:00 p.m.
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Contact
Piazzale Bettino Ricasoli 203, 55100, Lucca, Italy
Website
+39 338 821 3952
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Ways to Experience Tourist Center Lucca
from US$68.00
More Info
from US$17.30
More Info
Most Helpful Positive Review
Reviewed November 23, 2013

One of the best days of our 5 week holiday was our 5 hour rail stopover in Lucca. As soon as we exited the rail station (which has no lockers) we saw the Tourist Center on our left. They securely stored our luggage while we...More

4  Thank Wendy K
touristcenterlucca, Direttore at Tourist Center Lucca, responded to this reviewResponded November 27, 2013

Thank you for your review! You're really nice. We are very proud of our city and we try to let provide adequate services to those who want to discover it..Lucca looks small but in reality there is a lot to visit. Come back and visit...More

Most Helpful Critical Review
Reviewed June 29, 2016

Don't be confused, this is not the Tourist Information Centre but a private tour company. They will sell you maps that you can get free from the Tourist Information Centre in Lucca. Their bikes are fine but we found better quality ones in Lucca for...More

2  Thank Margie J
Touristcenter L, Direttore at Tourist Center Lucca, responded to this reviewResponded July 9, 2016

Hi, we aren't the Tourist Informations. We are a private shop that rent bike, book tours, rooms and left luggage service. We have differents kind of bikes, from kids bikes to bikes for tall people over 2mt high. If you had asked us, we could...More

Reviews (341)
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1 - 10 of 214 reviews
Reviewed September 20, 2018 via mobile

We ordered a Surrey bike for 3 hours at 20 euros. This fitted two of us and the child seats were a handy place to put our bags! The staff were friendly and gave us advice before setting out. We first cycled round the wall...More

Thank Lovely_Bex
Reviewed August 21, 2018

We had a great experience with this company. We rented two electric bikes and the assistance was very helpful in switching the original bike and fixing the second one to adjust to my short hight. It was a great afternoon. Thank you so much from...More

Thank rosy l
Reviewed August 10, 2018 via mobile

We rented three bikes for the afternoon as well as stored our luggage at this nice place. It's close to the train station. The bikes are of good quality and the prices are reasonable.

Thank Janet T
Touristcenter L, Responsabile reception at Tourist Center Lucca, responded to this reviewResponded August 11, 2018

Good morning, Thanks a lot for your amazing review!! Hope to see you again! Jonathan

Reviewed August 4, 2018

We reserved two bikes ahead of time for our visit to Lucca in July. When we arrived (there was public parking nearby) our bikes were ready for us along with a map of various routes to take around city. Customer service was great. Highly recommend...More

Thank bufftjo
Touristcenter L, Direttore at Tourist Center Lucca, responded to this reviewResponded August 5, 2018

Thank you so much for your feedback!! We hope to see you soon in Lucca!! Best regards

Reviewed July 31, 2018 via mobile

We arrived in the shop and met a super nice guy and we were introduced to his super sweet two year old daughter. He helped us pick the right bikes for our ride. The check-in/check-out process was super easy. Their rental prices are very reasonable....More

Thank Harry T
Touristcenter L, Direttore at Tourist Center Lucca, responded to this reviewResponded August 5, 2018

Thank you so much for your wonderful review! we hope to see you soon in Lucca with all his family.

Reviewed July 20, 2018

We rented 3 bikes to ride the Via Francigena from Lucca South to Viterbo. We are not accomplished cyclists and there were a lot of variables. Tourist Center Lucca really helped us and really came through when we needed them. We broke a deraileur on...More

Thank Camer001
Touristcenter L, Responsabile reception at Tourist Center Lucca, responded to this reviewResponded July 20, 2018

Good afternoon, We are very glad to hear you appreciated the service. We hope to see you again! Best regards.

Reviewed July 10, 2018 via mobile

Highly recommend to hire bikes from here and enjoy the surrounding area. Great value and very friendly helpful staff. Have been before and will definitely use again!More

Thank BurgessJ
Touristcenter L, Responsabile reception at Tourist Center Lucca, responded to this reviewResponded July 20, 2018
Google Translation

Buonasera, La ringrazio per la sua bellissima recensione!!! Apprezziamo che siete rimasti felici dai nostri servizi e speriamo di rivedervi...More

Reviewed July 1, 2018

The tourist center in Lucca is really what such a place should be - friendly people that help you a lot and answer all your questions. Me an my wife had a flight a bit late from Pisa so we were wondering about the best...More

1  Thank Hristo P
Reviewed June 27, 2018

We only had one day and night in Lucca so being able to leave our bags at the Tourist Center was a huge help. Right near the train station, very helpful and quick service.

Review collected in partnership with Hilton Garden Inn
Thank Kevin W
Touristcenter L, Responsabile relazioni pubbliche at Tourist Center Lucca, responded to this reviewResponded June 29, 2018

Thank you for your good review , hope to see you again! Regards Jonathan

Reviewed June 16, 2018 via mobile

We left our suitcases here for the day and also rented bicycles for an hour. The bikes worked well and were a good price. Suitcases are well looked after and I had no worries about leaving them. Staff were very friendly and helpful and spoke...More

Thank katharinereynolds87
Touristcenter L, Responsabile relazioni pubbliche at Tourist Center Lucca, responded to this reviewResponded June 29, 2018

Good morning!! Thanks for your amazing review ! We are happy that you were satisfied with our services, hope to see you again Best regards Jonathan

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Questions & Answers
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Jenine H
April 25, 2018|
Answer
Response from lightreflections | Reviewed this property |
Not sure about taxi but you could take an Uber for 38 euros or the E16 bus from Piazzale Verdi to Via Provinciale 6
0
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Alexander12347
February 22, 2018|
Answer
Response from lightreflections | Reviewed this property |
I actually did not take the guided tour, I used TA top 10 recommended things to do and see and did my own research about each. Then at my leisure using google maps with walking directions, I just walked through all of them... More
1
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travelexpert_abc
October 5, 2017|
AnswerShow all 3 answers
Response from Touristcenter L | Property representative |
Good morning, I hope so. Regards Jonathan
0
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