Designer Outlet Roermond
Designer Outlet Roermond
4
9:00 AM - 9:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM
Sunday
9:00 AM - 9:00 PM
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
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4.0
2,445 reviews
Excellent
885
Very good
962
Average
373
Poor
118
Terrible
108
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SaraBrussels
Brussels250 contributions
Nov 2021
This was our first and probably last visit.
First of all it took us over one hour to enter the grounds and parking facilities.
1 November is a public holiday in Belgium and Germany and we did not realize this place could be so packed.
No Covid regulations - only a few restaurants did.
All the shops we wanted to visit had hug queues (more than an hour).
When you compare the prices in most of the shops I guess it is not really worth the trip. You will only get some stock excess articles and some items (i.e. Hilfiger) do not have the same quality as in the official stores.
This was so disappointing.
As I said it was extremely busy; lots of families with small children crying and uneducated people trying to break all possible rules.
You could compare the whole thing like a lunapark.
We decided to leave at 4 pm but because of 2-3 accidents direction Germany we were unable to leave our parking spot. We decided to eat around 5 pm - came back and the situation was still like an hour before. People were angry and honking in the garages.
It was very stressful and there was nothing we could do about it.
We managed to slowly but surely leave the 5th floor of the parking around 7 pm.
As I said; never again. What was supposed to be a relaxing fun day became a very disappointing day.
First of all it took us over one hour to enter the grounds and parking facilities.
1 November is a public holiday in Belgium and Germany and we did not realize this place could be so packed.
No Covid regulations - only a few restaurants did.
All the shops we wanted to visit had hug queues (more than an hour).
When you compare the prices in most of the shops I guess it is not really worth the trip. You will only get some stock excess articles and some items (i.e. Hilfiger) do not have the same quality as in the official stores.
This was so disappointing.
As I said it was extremely busy; lots of families with small children crying and uneducated people trying to break all possible rules.
You could compare the whole thing like a lunapark.
We decided to leave at 4 pm but because of 2-3 accidents direction Germany we were unable to leave our parking spot. We decided to eat around 5 pm - came back and the situation was still like an hour before. People were angry and honking in the garages.
It was very stressful and there was nothing we could do about it.
We managed to slowly but surely leave the 5th floor of the parking around 7 pm.
As I said; never again. What was supposed to be a relaxing fun day became a very disappointing day.
Written November 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sara Brussels,
Thank you for taking your time to fill in this review. Just like you, we are very sorry that a day of shopping in our Designer outlet Roermond had to end this way. We can inform you that this traffic jam was caused by many guests wanting to go home at the same time, and the traffic lights on N280 (road to the Outlet) were initially unable to cope with this.
In addition, several accidents happened in the afternoon on the same road, which resulted that the entire N280 towards Germany was eventually closed at the beginning of the evening.
Nevertheless, we understand your frustration of course. The whole situation will be evaluated with the Municipality of Roermond, the Police and Rijkswaterstaat. This has never happened to us before, and we want to prevent something like this from happening again.
Please send us an email(to info@designer-outlet-roermond.com) telling you were in our Outlet this 1st November, include your licenseplate number and we want to see what we can do to compensate you as we really like to see you again in our centre.
This All Saints day has been the busiest day here since reopening from the Covid-19 closure late last year. Unfortunately this busy day coincided with the accidents happening. But then, chances are bigger for an accident when it's busy on the road.
We're also sorry to read about your Covid-19 experiences. The restaurants should observe the regulations and ask for the QR-code to clients that want to sit inside. We will tell the managers this again. Maybe because of the business it did not happen as it should. But especially on days like this, regulations should be followed.
Please send as the e-mail as requested above!
#happytoassist Michel
Written November 4, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Normarose Wagner
109 contributions
Apr 2023
Outlet shopping is NOT like it used to be in the old days.....call me an old fart for growing up in the era of mall shopping, but we went into many stores and I found so many items to be close to normal prices. Discounting 10 euros is not an "outlet price". When I did find a few deals and items that I really liked, I was disappointed that I could not combine my 10% discount (signing up for the app) with other discounts in the store whereas in the past, it was not an issue. I recommend not to get lured into the food shops/coffee shops unless you want to triple the price of what you think it should be.....chaaaaching! Keep in mind to not be surprised that they charge for parking. So in the end is it really worth the trip from where ever you are coming from to go shopping here if the items are practically regular priced, charge you for your bag, paying for gas/parking, and the time you spend? Just some points to consider before spending the day here. On a positive note, I can say many stores were clean had helpful sales representatives. The layout of the mall is appealing and easy to navigate.
Written April 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Norma,
Thank you for your response. All our brands are obligated to offer prices 30% to 70% cheaper than the regular Retail prices. Nowadays, because of online Retail, it might be possible that you find online products, the prices of which are comparable to ours. However, we hope to welcome you soon again in our Designer Outlet in the future. #happytoassist Denise
Written April 8, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rick S
3 contributions
Aug 2024 • Family
During the summer holidays my son got to choose a t-shirt at Dsquared (EUR 100). A few weeks after purchase, we discovered a hole in the shirt (we believe a weaving error) and the label on the neck was loose. I called and then contacted Sura via whatsapp (10 August) and sent pictures. We live 45 minutes one way from Roermond and could not immediately "drive up and down". Sura understood that and helped us nicely. She literally wrote in the app “You get a voucher or you can choose a new product for the same money. You can come by whenever you want, it may take a while”. Today, 3 weeks later, drove separately to Roermond. We told the story and gave back the t-shirt and the receipt. Unfortunately, they no longer had the same shirt. That's why we wanted a voucher to choose a sweater from the winter (of course with extra payment vh difference). Despite Dsquared's app, she refused to give us a voucher, even though I have that commitment in writing. She called the manager twice but I wasn't allowed to speak to him. She has repeated 5 times (like him apparently) that she sticks to the policy “exchange within 8 days” and that those 8 days are over. She completely ignored the fact that I made a very clear agreement with them via whatsapp. That didn’t interest her and the manager at all, rules are rules and the person I made the appointment with (Sura) didn’t work there anymore so that didn’t matter. Outrageous just!! We have made the appointment with the store, how at the time of the appointment represents the store is not important. But we had no choice this morning, and were forced to choose an item from the store, with or without additional payment. We will NEVER buy anything here again, customer friendliness is far from being found at Dsquared and the manager cheerfully joins in:-(.
Automatically translated
Written August 31, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beste Rick S.,
Bedankt dat u de tijd heeft genomen om ons te informeren over deze situatie bij Dsquared. Heel vervelend om te horen en het spijt ons dat u geen geweldige ervaring heeft gehad in ons Designer Outlet. We streven er altijd naar om uw zogenaamde winkelervaring te verbeteren. We willen u graag verzoeken om ons een mail te sturen naar info@designer-outlet-roermond.com zodat we dit door kunnen zetten naar de desbetreffende afdeling en dat er gekeken kan worden naar een eventuele oplossing. We hopen u toch snel weer te mogen verwelkomen in ons Designer Outlet. Hopelijk kunnen we u dan een geweldige ervaring bezorgen. #happytoassistAnouk
Written September 2, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
deathracer
Montreal, Canada2,273 contributions
Jul 2023 • Friends
We visited Roermond outlets on a rainy Sunday mainly because the shops are closed in Germany on Sunday and out of curiosity to compare this outlet mall to others around the world.
The parking is paid and plentiful, however the price is very modest.
Washrooms were very clean and adequate in quantity considering the crowd size.
The food options seem a bit scattered in location and price. We found the best value and freshest food at a second-floor buffet style in the style of a Movenpick called "La Place". We ate on the second-floor balcony while a huge thunderstorm came in. It was comical to see the lineup of people braving the pouring rain, seemingly desperate to enter the Birkenstock store across the lane.
Like most other outlet malls, the prices are moderately cheaper based on last year's merchandise. What the mall does provide is a good selection in one location. We avoided any stores with line-ups and still managed to snag a few good purchases.
The parking is paid and plentiful, however the price is very modest.
Washrooms were very clean and adequate in quantity considering the crowd size.
The food options seem a bit scattered in location and price. We found the best value and freshest food at a second-floor buffet style in the style of a Movenpick called "La Place". We ate on the second-floor balcony while a huge thunderstorm came in. It was comical to see the lineup of people braving the pouring rain, seemingly desperate to enter the Birkenstock store across the lane.
Like most other outlet malls, the prices are moderately cheaper based on last year's merchandise. What the mall does provide is a good selection in one location. We avoided any stores with line-ups and still managed to snag a few good purchases.
Written August 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Deathracer,
Thank you for reaction! We are looking forward to your next visit in our Designer Outlet. #happytoassistDenise
Written September 1, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lakis
1 contribution
Jul 2022
We arrive at 20:40 at the Armani, we had to wait more than 10 minutes outside.
When we finally came inside the very unkind cashier-manager was announcing that
they close at 9 you need to come now to pay otherwise you can't pay-buy anything after 9(not please not thanks used)
When i wanted to pay, I complained about it she answer that I don't have to tell her what to do and this is the policy of the Armani Stores!
We have visit Armani stores many times in Holland and other countries, we felt always welcome.
I'm looking forward to your answer.
When we finally came inside the very unkind cashier-manager was announcing that
they close at 9 you need to come now to pay otherwise you can't pay-buy anything after 9(not please not thanks used)
When i wanted to pay, I complained about it she answer that I don't have to tell her what to do and this is the policy of the Armani Stores!
We have visit Armani stores many times in Holland and other countries, we felt always welcome.
I'm looking forward to your answer.
Written July 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear 2121akist, First, thank you for your response. We are sorry, that you did not have a great experience in our Designer Outlet. Every day we are working hard to improve your shopping experience. Please sent us an e-mail (info@designer-outlet-roermond.com) with your experience so we can ask Armani for a response. Nevertheless, we are looking forward to welcoming you again in our Designer Outlet. Hopefully we can offer you a great experience then. #happytoassist Juliette
Written August 13, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marco B
1 contribution
May 2024 • Family
We were more than disappointed. We had to travel a long way for items that were discounted by up to 70% according to the website. We didn't find a single item that was 70% off. The prices were the same as in our shops, with the odd offer. The highest was 30%. In the Adidas or Nike store there were only shoes that you can also get in Deichmann. No Adidas Deerupt or Nike Air Max series. We were very disappointed and won't be coming back!!
Unfortunately, it's not worth it at all
Unfortunately, it's not worth it at all
Written May 29, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hallo K1441VHmarcob,
Vielen Dank für Ihr Feedback. Alle unsere Marken sind verpflichtet, Preise anzubieten, die 30 % bis 70 % günstiger sind als die regulären Einzelhandelspreise. Heutzutage ist es aufgrund des Online-Einzelhandels möglich, dass Sie online Produkte finden, deren Preise mit unseren vergleichbar sind. Es tut uns leid, dass Sie in unserem Designer Outlet keine angenehme Erfahrung gemacht haben. Wir arbeiten jeden Tag hart daran, Ihre Einkaufserlebnisanalyse zu verbessern. Trotzdem hoffen wir, Sie eines Tages wieder in unserem Zentrum begrüßen zu dürfen, wo wir Ihnen ein schöneres und besseres Erlebnis bieten können. #happytoassistAnouk
Written June 1, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hkuyer
Wijk bij Duurstede, The Netherlands171 contributions
Jul 2023
the prices in the outlet are not for the faint of heart
the stores are pricey despite the fact that they sell older clothing
you pay a price for parking
Whether you stand for 1 hour or all day, some shops are too busy
Only a small number of people are allowed in at the same time
Getting something to drink is almost impossible because it is so expensive
in short, a complete disappointment
the stores are pricey despite the fact that they sell older clothing
you pay a price for parking
Whether you stand for 1 hour or all day, some shops are too busy
Only a small number of people are allowed in at the same time
Getting something to drink is almost impossible because it is so expensive
in short, a complete disappointment
Written August 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hallo Khuyer,
Allereerst hartelijk dank voor uw beoordeling! Het spijt ons dat u geen geweldige ervaring heeft gehad in ons Designer Outlet. We streven er altijd naar om uw zogenaamde winkelervaring te verbeteren. Toch hopen we u snel weer te mogen verwelkomen in ons Designer Outlet. Hopelijk kunnen we u dan een geweldige ervaring bezorgen. #happytoassistDenise
Written September 1, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vince R
1 contribution
Aug 2024 • Couples
We walked around here all day, of course you have to like this but for us it was a great day even though it started with a big rain shower.
The staff is very friendly and helpful.
The pavement is nice and clean and well maintained.
The white tiles for the restaurants down the street from the adidas store can be slippery when it's raining or humid.
The food and drink was good.
Free sanitary facilities in enough places.
Benches between the shopping streets where you can rest.
Parking for one day 6.50 euros
For us a pleasant place (we do this 1 or 2 times a year)
Often there are also many negative reviews (in general)
This is always a personal experience, stay with yourself and know what you like and don't care too much about the opinions of others. It would be a shame if you stayed home for that. Enjoy!
The staff is very friendly and helpful.
The pavement is nice and clean and well maintained.
The white tiles for the restaurants down the street from the adidas store can be slippery when it's raining or humid.
The food and drink was good.
Free sanitary facilities in enough places.
Benches between the shopping streets where you can rest.
Parking for one day 6.50 euros
For us a pleasant place (we do this 1 or 2 times a year)
Often there are also many negative reviews (in general)
This is always a personal experience, stay with yourself and know what you like and don't care too much about the opinions of others. It would be a shame if you stayed home for that. Enjoy!
Automatically translated
Written August 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beste vincer521,
Bedankt voor deze geweldige feedback! We zijn erg blij om uw mening over uw bezoek te horen. We kijken ernaar uit u binnenkort weer te mogen verwelkomen in onze Designer Outlet. #happytoassistAnouk
Written August 8, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sanne H
1 contribution
Apr 2024 • Friends
Parking is not possible. Simply too few places for the amount of visitors. The parking garage also does not indicate when it is full, meaning you have to keep driving in circles in the crowds. According to the website, the premium parking could also be visited at the time itself, but here is an unfriendly agent who immediately tells you in a blunt manner that this must be done a day in advance.
Written April 7, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hallo 803sanneh,
Allereerst hartelijk dank voor uw beoordeling! Het spijt ons dat u geen geweldige ervaring heeft gehad in ons Designer Outlet. Er zijn zeker drukke dagen bij dat we veel gasten mogen verwelkomen. We proberen juist door de openingstijden te verlengen op bepaalde dagen de drukte wat te kunnen spreiden. Betreft onze Premium Parking, is het zo dat wij hiervoor in de weekenden vaak vele reserveringen krijgen waardoor het vrij oprijden inderdaad niet altijd mogelijk is. We streven er altijd naar om uw zogenaamde winkelervaring te verbeteren. Toch hopen we u snel weer te mogen verwelkomen in ons Designer Outlet. Hopelijk kunnen we u dan een geweldige ervaring bezorgen. #happytoassistAnouk
Written May 3, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lion
Amsterdam, The Netherlands112 contributions
Apr 2023 • Solo
What a waste of parking monday... Still cannot see why heeps of people keep going there... The whole place smells of cigarettes as they allow smoking everywhere. It is 2023 please. Shop workers (I feel for you but still) do not greet when you enter or leave the shop. Assortiment is mostly bad quality and little choice
Written April 14, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good afternoon Birdy,
First of all thank you for your comment! We are sorry that you did not have a pleasant experience in our Designer Outlet. We work hard every day to improve your shopping experience analytics. Nevertheless, we hope to welcome you to our center one day. Hopefully we can offer a nice experience. #happytoassist Isabelle
Written April 16, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hala H
Tripoli, Lebanon
My husband and I need a txi from Roermond Designer Outlet to Koln at 9:45 pm on Dec 1. How can we get one with affordable prices???
Written November 11, 2023
Guest Services Roermond
Roermond, The Netherlands
Hello Hala H, thanks for your message! Since you have visited our Outlet Centre already, I hope you had a nice day. Normally we make use of the taxi company Taxi Roermond. For the future visit we highly recommend them. Have a nice day and we hope for you to visit us again soon. #happytoassistAnouk
Written January 19, 2024
How do I get from Düsseldorf to the outlet by bus? What bus companies offer this transfer?
Written October 24, 2022
Guest Services Roermond
Roermond, The Netherlands
Hi IAndreatta, you can take the Flixbus. We hope to meet you soon! #happytoassist Juliette
Written November 9, 2022
daar kan ik jammer genoeg geen antwoord op geven maar wat ik wel weet het is een show van merkkleding en uiteraard zijn er altijd mensen voor te vinden ik loop trouwens ook graag netjes gekleed maar daarvoor hoef je niet naar de outlet in Roermond er zijn betere koopjes te doen op andere plekken.
Written April 8, 2022
Bonjour, pouvez-vous me dire si des chaises roulantes sont à la location ??
Chaises mécaniques ou électriques ?
Merci
Written November 23, 2021
Guest Services Roermond
Roermond, The Netherlands
Bonjour SMusoni, Heureusement, nous pouvons rendre votre séjour plus agréable avec notre fauteuil roulant. Celui-ci n'est pas électrique. Vous avez besoin d'un accompagnateur. Vous pouvez réserver à l'avance au 0031-475-351777. Vous versez alors une caution de 20 euros, à bientôt #happytoassist Juliette
Written December 17, 2021
Guest Services Roermond
Roermond, The Netherlands
Hoi Yathou, de maximale doorrijhoogte voor de parkeergarage (P3) is 2 meter. Bussen kunnen parkeren op P1, campers en bestelbussen kunnen parkeren op P2. Heel graag tot ziens. #happytoassist Juliette
Written November 15, 2021
How to reach to the outlet from Amsterdam?
Written September 11, 2021
Guest Services Roermond
Roermond, The Netherlands
Hi Shouq, By train is the fastes way. Take the Train in the direction of Maastricht! In 2 hours you will be in Roermond! In Roermond you can take a bus or taxi (5 min) towards our centre. Or by foot through the citycentre of Roermond (15 min). Hope to see you soon! #happytoassist Juliette
Written September 13, 2021
Guest Services Roermond
Roermond, The Netherlands
Bonjour Ludivine, Les chiens sont bien acceptés dans le centre, nous avons même une fontaine d'eau rafraîchissante pour chiens, elle est située devant notre magasin Timberland. Il est possible que certains commerces refusent l'entrée du chien, mais c'est assez exceptionnel. A Bientot #happytoassist Juliette
Written July 14, 2021
Guest Services Roermond
Roermond, The Netherlands
Hallo, helaas is het niet toegestaan om uw auto meerdere dagen te parkeren, enkel en alleen voor 1 dag.
Alvast bedankt voor uw begrip en graag tot snel!#happytoassist Andrea
Written April 29, 2021
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