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Review Highlights
Exceeding customer expectations!

The Polotur driver, Catarino, arrived very punctual to take me to Faro Airport. He was very... read more

Reviewed July 16, 2017
Simone V
,
Amsterdam, The Netherlands
Frustrating as they were late

We have used Polotur before and found then to be very reliable. Unfortunately the same could not... read more

Reviewed July 11, 2017
DAJ2498
,
Richmond, United Kingdom
Read all 8 reviews
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Traveller Overview
  • Excellent63%
  • Very good0%
  • Average12%
  • Poor0%
  • Terrible25%
11 Aug 2017
“Unreliable”
7 Aug 2017
“Extremely unreliable - do not book”
About
Polotur, Faro Airport Transfers is a company based in the Algarve since 1995, and at the moment one of the most efficient companies supplying Airport transfers in this region.
Suggested duration: 1-2 hours
Contact
Portimao 8500-674, Portugal
Website
+351 282 498 287
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from US$148.60
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from US$21.40
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Reviews (8)
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Reviewed August 11, 2017

Booked a transfer from Lagos to Faro airport, confirmed it by phone, never showed up. That would be enough for a one star review in my book, but also worth noting just how bad the guy in their office was - wasn't helpful or polite...More

1  Thank crrpit
Reviewed August 7, 2017

Terrible service - stay away from this company! We ordered a transfer from Lagos to Faro airport and the driver never showed up. The booking officer was just plain unhelpful between simply not picking up, having no idea about the location of the confirmed transfer...More

Thank Judit F
Reviewed July 16, 2017

The Polotur driver, Catarino, arrived very punctual to take me to Faro Airport. He was very engaging, very knowledgeable and, very important, a safe driver. On entering the airport I realised I left my phone in his taxi. What to do? Especially with only 2...More

1  Thank Simone V
Reviewed July 11, 2017

We have used Polotur before and found then to be very reliable. Unfortunately the same could not be said this time. They were not waiting for us when we walked into arrivals in Faro, we had to search for them and eventually the driver came...More

Thank DAJ2498
Reviewed May 23, 2017

I booked this transfer at 5am so did it feel hopeful that they would be there waiting just a few hours later but I was pleasantly surprised. The bottle of cold mineral water was a nice touch and they whisked us to our hotel. Very...More

2  Thank frogie2017
Reviewed October 15, 2016

I used this taxi company last week for my airport pickup. The service was first class. The driver was was waiting for us in arrivals and was early to take us back the day we were going home. I would recommend this company to anyone...More

2  Thank Linda L
Reviewed October 5, 2016 via mobile

Very efficient and professional...picked up my family twice so far..53 euros per journey for an airport transfer

2  Thank whateverthebother
Reviewed August 30, 2016

We used this company to take us from Faro airport to Lagos and back again. The service was excellent and prompt and the drivers were very friendly and informative. Our journey back to the airport was fraught to say the least as we realised we'd...More

2  Thank DAJ2498
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