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Review Highlights
Couples break

This was my third year using this taxi company and I would highly recommend this company. They have... read more

Reviewed October 29, 2018
lindalD8294EK
,
Belfast, United Kingdom
via mobile
Brilliant every time!

We have used this company many times and they are very reliable, punctual and professional. On our... read more

Reviewed September 21, 2018
marlynn52
,
Portchester, Fareham United Kingdom
Read all 11 reviews
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Traveller Overview
  • Excellent64%
  • Very good0%
  • Average9%
  • Poor9%
  • Terrible18%
29 Oct 2018
“Couples break”
21 Oct 2018
“Driver got lost and couldn't use google maps to navigate”
About
Polotur, Faro Airport Transfers is a company based in the Algarve since 1995, and at the moment one of the most efficient companies supplying Airport transfers in this region.
Suggested duration: 1-2 hours
Contact
Portimao 8500-674, Portugal
Website
+351 282 498 287
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Reviews (11)
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1 - 10 of 11 reviews
Reviewed October 29, 2018 via mobile

This was my third year using this taxi company and I would highly recommend this company. They have always been punctual courteous and professional. They have always been at the airport waiting for us and always on time for return trip back to the airport....More

Date of experience: October 2018
Thank lindalD8294EK
Reviewed October 21, 2018

Booked just a few days before my trip, seemed good value and the driver was there as promised. A 25min transfer seemed to be going well for the first 40 mins :-) and that's when the driver started getting annoyed at his phone and mumbling...More

Date of experience: October 2018
Thank Steve R
Reviewed September 21, 2018

We have used this company many times and they are very reliable, punctual and professional. On our latest trip the guy was waiting at the airport to transfer us and on our return another guy turned up 5 minutes before the due time. He was...More

Date of experience: September 2018
Thank marlynn52
Reviewed August 11, 2017

Booked a transfer from Lagos to Faro airport, confirmed it by phone, never showed up. That would be enough for a one star review in my book, but also worth noting just how bad the guy in their office was - wasn't helpful or polite...More

Date of experience: August 2017
1  Thank crrpit
Reviewed August 7, 2017

Terrible service - stay away from this company! We ordered a transfer from Lagos to Faro airport and the driver never showed up. The booking officer was just plain unhelpful between simply not picking up, having no idea about the location of the confirmed transfer...More

Date of experience: August 2017
Thank Judit F
Reviewed July 16, 2017

The Polotur driver, Catarino, arrived very punctual to take me to Faro Airport. He was very engaging, very knowledgeable and, very important, a safe driver. On entering the airport I realised I left my phone in his taxi. What to do? Especially with only 2...More

Date of experience: July 2017
1  Thank Simone V
Reviewed July 11, 2017

We have used Polotur before and found then to be very reliable. Unfortunately the same could not be said this time. They were not waiting for us when we walked into arrivals in Faro, we had to search for them and eventually the driver came...More

Date of experience: May 2017
Thank DAJ2498
Reviewed May 23, 2017

I booked this transfer at 5am so did it feel hopeful that they would be there waiting just a few hours later but I was pleasantly surprised. The bottle of cold mineral water was a nice touch and they whisked us to our hotel. Very...More

Date of experience: May 2017
2  Thank frogie2017
Reviewed October 15, 2016

I used this taxi company last week for my airport pickup. The service was first class. The driver was was waiting for us in arrivals and was early to take us back the day we were going home. I would recommend this company to anyone...More

Date of experience: October 2016
2  Thank lindalD8294EK
Reviewed October 5, 2016 via mobile

Very efficient and professional...picked up my family twice so far..53 euros per journey for an airport transfer

Date of experience: June 2016
2  Thank whateverthebother
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