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Taking you beyond the "normal". Offering visitors nothing but the best at highly affordable prices. It is important to us that our clients return with satisfaction. With more than 20 years of experience in tourism we want to share Madeira island’s...more
I walked into the office and the young girl was extremely helpful in taking my booking. Pick up was to be at our Airbnb which was great. Despite having a vehicle breakdown on the way to pick us up, I got a call to inform...More
We had one day left in Madeira and wanted a half day walk. All were booked or not available. Walked into Secret Madeira at the end of the day and Lucy said if she could not find something for us, she would take us herself....More
We booked Secret Madeira via the Get your Guide website. We were picked up by Joao from just outside the cruise terminal where our ship was docked for the day. We were able to get to the street toboggan before the crowds and went to...More
We booked a half day tour with secret Madeira and had a fantastic half day ,Tony our driver and Guide was incredible his knowledge and passion about Madeira was well informed ,
We were made to feel very comfortable and relaxed , Tony is an...More
Date of experience: December 2018
Maria Lucia d, Manager at Secret Madeira, responded to this reviewResponded December 29, 2018
It is always a pleasure, when guests come back and give they feed back.
We will forward this review to our guide Tony.
Thank you for trusting us with your service
Our super friendly and excellent guide was Lucy... loads of background and we got to see things we never would have otherwise. Also gives very good advice about things to do, really worth listening to.
Date of experience: December 2018
Thank Paul T
Maria Lucia d, Manager at Secret Madeira, responded to this reviewResponded December 26, 2018
Thank you Mr. Paul it was my pleasure hope to see you again in the beautiful Island
Friendly Regards - Lucy
Picked up promptly by our driver/guide the wonderful John first stop Camacha wickerwork factory then on through breathtaking scenery to the mountain of Pico do Arieiro at 1800m. Then on to Ribeiro Frio trout hatchery. Next stop Santana for a wonderful 3course lunch including wine...More
Pick up at hotel was early with a wonderful driver named Nunu (sp?)
Seven people in a mini van for a full day with nine stops including a chance for a delicious lunch for 15 euro. We travelled beautiful mountain roads from sea level to...More
We booked a tour of the West/North with Secret Madeira. We opted for mini bus rather than jeep because the tour stopped at Porto Moniz (brilliant!) for 2 full hours so we could have a proper swim and we thought it might be more suitable...More
After happening to read of this operator’s existence by chance in another review, we checked them out (and their excellent website). We were so impressed that we made our booking for the "West" tour on the following Thursday online (via the website) on the Sunday...More
Date of experience: June 2018
Maria Lucia d, Manager at Secret Madeira, responded to this reviewResponded July 31, 2018
Thank you for your review.
Its always a pleasure to make your holidays memorable. Our main goal is to make you feel at home away from home.