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Certificate of Excellence
Traveller Overview
  • Excellent51%
  • Very good27%
  • Average10%
  • Poor6%
  • Terrible6%
Travellers talk about
“night tour”(37 reviews)
“walking tour”(66 reviews)
“red route”(25 reviews)
About
On the Big Bus sightseeing tour you will discover Vienna's rich history through our informative personal commentary. Tour includes: Hop-On Hop-Off, 24/48 hour ticket, recorded commentary.
Contact
Walfischgasse 5 Top 4, Vienna 1010, Austria
Inner City
Website
+43 1 90591000
Call
Reviews (1,388)
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LanguageEnglish
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All reviews night tour walking tour red route boat trip blue tour hour ticket blue line audio commentary your bearings day pass different routes great overview great tour hop on hop beautiful city bought tickets classical music
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1 - 10 of 971 reviews
Reviewed 4 days ago

We chose the Big Bus Tour as we felt it offered us a great all round view of Vienna for only 49euro. This involved three days access of three routes, red, blue and green, a night tour with live commentary, a two hour cruise of...More

Thank nicheili
BigBusVienna, Manager at Big Bus Vienna, responded to this reviewResponded 3 days ago

Dear nicheili! Thank you for your kind comment. We are glad that you enjoyed the walking tours with Franz so much and found all the inclusions great. Our goal is to provide a memorable trip with excellent customer service. See you back again! Kind regards,...More

Reviewed 4 days ago

this tour should be the first thing you do.you can get a 24 or 48 hour ticket.there is a night tour at a little extra cost.the tour takes you around the inner stadt and out to the schonbrunn palace,which is a little further out.this is...More

Thank David H
BigBusVienna, Manager at Big Bus Vienna, responded to this reviewResponded 3 days ago

Dear David H! Thank you very much for your nice comment. It is nice to see that we provide a convenient way to travel around Vienna. Looking forward to see you again at any other destination of Big Bus worldwide! Regards Big Bus Vienna

Reviewed 4 days ago via mobile

I DID NOT TAKE THE WALKING TOUR. I've only read good things about the walking tours so I regret that. In any case, the bus audio was occasionally interesting at best but had far too many breaks or just boring pieces of information without any...More

Thank John J
BigBusVienna, Manager at Big Bus Vienna, responded to this reviewResponded 3 days ago

Dear John J! Thank you for your review and sharing your experience with us. We are sorry to read that you were not satisfied with our commentaries. Until now we only received a very good feedback from our customers. Live guide is in Austria not...More

Reviewed 1 week ago

Walking tour hosted by Franz on 10th Nov 18 was excellent. Franz was very knowledgeable, informative and welcoming. Pace of tour was good and it didn't try to fit too much in as some tours can sometimes do. I would certainly recommend taking this tour...More

Thank Ian_Stanworth
BigBusVienna, Manager at Big Bus Vienna, responded to this reviewResponded 1 week ago

Dear Ian_Stanworth! Thank you very much for the nice feedback. In Big Bus we are passionate about customer service and it is always nice to see that our team will go the extra mile for our customers. We will make sure we pass on the...More

Reviewed 1 week ago

This was our first visit to Vienna. On day one we purchased a two day premium ticket and found that it provided access to their services for 3 days which was great. Included in price were earphones and map. The commentary was both clear and...More

Thank Scotsman449
BigBusVienna, Manager at Big Bus Vienna, responded to this reviewResponded 1 week ago

Dear Scotsman449! Big thank you for your compliments and for taking time to write us your opinion. Your feedback shows us that we should be proud to have friendly and competent staff working with us. We will forward your words to our team! Regards Big...More

Reviewed 1 week ago

On the first morning - sunny - (Friday 2 November) of my first ever visit to Vienna I sat tight on the Blue Route and then on the Red Route to get the lie of the land. So enjoyable! The commentary was clear, interesting and...More

Thank Rachel R
BigBusVienna, Manager at Big Bus Vienna, responded to this reviewResponded 1 week ago

Dear Rachel R! Thank you very much for the good points and the great feedback about our routes and the commentary! We are very glad for the praise about our walking tour with Claudia and the night tour with Jekatarina. We will make sure to...More

Reviewed 1 week ago via mobile

We wish we had booked the walking tour when we first arrived - we learned so much! Our guide Siegfried Jany was fabulous & obviously passionate about sharing his extensive knowledge about Vienna. He even got us a table at a very busy restaurant that...More

Thank Mamr1958
BigBusVienna, Manager at Big Bus Vienna, responded to this reviewResponded 1 week ago

Dear Mamr1958! Thank you for taking time to share your opinion. We are happy that you enjoyed the bus tour and walking tour with Siegfried Jany. Our goal is to make the visit of our guests in Vienna memorable and introduce the city in a...More

Reviewed 1 week ago via mobile

We had a cool walking tour around the city center. Our guide Franz showed us very interesting places and discovered Vienna from other sides. Thanks a lot. Recommend!

Thank 344arkadiya
BigBusVienna, Manager at Big Bus Vienna, responded to this reviewResponded 1 week ago

Dear Arkadiy A! Thank you for giving us a short feedback on the Big Bus Vienna service. We are very glad that also the guided walking tour with Franz did work well for you! Thank you! Regards Big Bus Vienna

Reviewed 1 week ago via mobile

We went on the Big bus walking tour with our excellent guide Franz. So informative and interesting. Would recommend this tour as we went into places we would not have ventured alone. Also great recommendations by Franz for typical Austrian bars and restaurants. Thankyou Franz!More

Thank jnet48
BigBusVienna, Manager at Big Bus Vienna, responded to this reviewResponded 1 week ago

Dear jnet48! Thank you for your kind comment. We are glad that you enjoyed the walking tour with Franz as much and found all the inclusions great. Our goal is to provide a memorable trip with excellent customer service. See you back again! Kind regards,...More

Reviewed 1 week ago

We used stop 9 along cruise port. Attendant was nice to validate our online vouchers for boarding as we couldn't do it beforehand. Extensive coverage on all routes. Clear and detailed on-the-spot narration (English) through brand new complimentary ear phones. Nice driving.

Thank myexperience259
BigBusVienna, Manager at Big Bus Vienna, responded to this reviewResponded 1 week ago

Dear myexperience259! Thank you very much to for the time dedicated to write such a great feedback. We at Big Bus take pride in providing the best to our customers. Hope to see you soon again! Kind regards Big Bus Vienna

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Nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the centre. The
...More
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Questions & Answers
Ask a question
Bernadette R
August 9, 2018|
AnswerShow all 4 answers
Response from Abdulla A | Reviewed this property |
The best and close place to park is near the opera house, It’s expensive parking area but very good location near the first stop in the red tour . The red tour takes 01hr and 40min. The blue tour takes 01hr and 20min. You... More
1
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pixer80
July 12, 2018|
AnswerShow all 2 answers
Response from BigBusVienna | Property representative |
Hi, we do have 22 busstops, but the nearest to red route stop 1 is Hotel Sacher. Kindest regards Monika
1
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Google Translation
fredd
July 2, 2018|
AnswerShow all 7 answers
Response from N9DUF | Reviewed this property |
Hi I’m not sure but there is usually a big bus rep at most main attraction stops I’m sure they would be happy to advise without trying to sell you anything I found them to be very polite and helpful
1
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