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Bannatyne Health Club & Spa - Colchester, Kingsford Park

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Address: Layer Road | Kingsford Park, Colchester CO2 0HS, England
Phone Number:
0344 248 3824
Website
Recommended length of visit: More than 3 hours

TripAdvisor Reviewer Highlights

Read all 532 reviews
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  • 143
    Excellent
  • 146
    Very good
  • 96
    Average
  • 74
    Poor
  • 73
    Terrible
It was nice but would return once refurb finished...

Needed a day to relax and went to the prosecco day with a friend. The spa area is nicely refurbished and I liked the pool etc there are the basic sauna and steam room. The... read more

3 of 5 bubblesReviewed 3 days ago
Wuziwoo
,
Essex
via mobile
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532 Reviews from our TripAdvisor Community

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Showing 532: English reviews
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Clean facilities, fairly cheap food, really friendly staff & therapists, great value for money, free parking, would highly recommend

Helpful?
Thank Antony B
Essex
Level Contributor
184 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 111 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW via mobile

Needed a day to relax and went to the prosecco day with a friend. The spa area is nicely refurbished and I liked the pool etc there are the basic sauna and steam room. The temperature of the spa pool isn't very warm and to feel pampered it's usually warmer to help muscles etc. We had use of the facilities... More 

Helpful?
Thank Wuziwoo
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Guest, Thank you for taking the time to review Bannatyne Spa, Kingsford Park. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. I can confirm that the restaurant lounge areas are due for a full refurbishment in June 2017. To... More 

Level Contributor
4 reviews
5 of 5 bubbles Reviewed 3 weeks ago via mobile

I had read some not so good reviews online so was a little anxious about how it would be. It was a lovely day! I went with my mum, the treatments were lovely, the spa was clean and all working well, the afternoon tea was really delicious. We had 1 treatment with our package (massage and facial) and if we... More 

Helpful?
Thank Kayleigh B
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Kayleigh, Thank you for taking the time to review Bannatyne Spa, Colchester - Kingsford Park. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to date on our latest Spa Days and Promotions please do check out... More 

Level Contributor
48 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

We had a lovely day here at Clarice House. The staff were so friendly and helpful. The treatments were excellent and very relaxing. We enjoyed time in the swimming pool and hydrotherapy pool too, however, we really needed 2 towels not one when showering and washing hair at the end of our visit.The only slight negative was slow service at... More 

Helpful?
Thank Shelagh9
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Shelagh, Thank you for taking the time to review Bannatyne Spa, Colchester - Kingsford Park. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to date on our latest Spa Days and Promotions please do check out... More 

Colchester, United Kingdom
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Nice and welcoming place with friendly staff. Included in the spa bag now is the option of flip flops rather than slippers..... so much better! Food was very nice and facilities very clean. Have booked another spa day as this was so nice.

Helpful?
Thank Gail H
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Gail, Thank you for taking the time to review Bannatyne Spa, Colchester - Kingsford Park. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to date on our latest Spa Days and Promotions please do check out... More 

Birmingham, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Had a lovely relaxing Friday , the staff are all very friendly and the treatments are fab . Food is very good , worth booking a table as it gets very busy x The pool is very clean and lovely to swim in x We will definitely return x

Helpful?
Thank MelP6666
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Mel, Thank you for taking the time to review Bannatyne Spa, Colchester. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and... More 

Rayleigh, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

Firstly I want to say how disguisting the customer service and how the staff talk to you like a bit of dirt on their shoe. My mum and sister had been brought a voucher for Christmas for two treatments and added me on as a treat as a separate booking. There was meant to be two people going for a... More 

Helpful?
Thank babybean14
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Guest, Thank you for taking the time to review Bannatyne Spa, Colchester - Kingsford Park. I am sorry to hear that your spa day did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome both positive and negative feedback to help us do so.... More 

Ipswich, United Kingdom
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

Where to start? I had bought a spa day for my sisters 40th Birthday and had the treatments cancelled at 9.30am the morning of our spa day, much to my annoyance as I was already travelling up from Kent. We were told they had been phoning around guests all morning but when we got there only two had been cancelled.... More 

Helpful?
3 Thank Charlotte P
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Charlotte, Thank you for taking the time to review Bannatyne Spa, Colchester - Kingsford Park. I am sorry to hear that your spa day did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome both positive and negative feedback to help us do so.... More 

Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Cannot fault anything at this spa the staff are friendly the treatments are Devine and the food is lovely as well, definitely planning another visit!!

Helpful?
Thank Shanice2294
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Shanice, Thank you for taking the time to review Bannatyne Spa, Colchester - Kingsford Park. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to date on our latest Spa Days and Promotions please do check out... More 

Level Contributor
33 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

I took my Mum here today as her birthday gift (today is her actual birthday) and I cannot praise this beautiful spa enough! The facilities are amazing, really spacious and clean with lots of variety. The dining area is modern and serves lovely food promptly and the treatments are to DIE for😍 I booked on buy a gift and got... More 

Helpful?
1 Thank Rio F
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Rio Thank you for taking the time to review Bannatyne Spa, Colchester - Kingsford Park. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to date on our latest Spa Days and Promotions please do check out... More 

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