Royal Lochnagar Distillery
Royal Lochnagar Distillery
5
10:00 AM - 5:00 PM
Monday
10:00 AM - 5:00 PM
Tuesday
10:00 AM - 5:00 PM
Wednesday
10:00 AM - 5:00 PM
Thursday
10:00 AM - 5:00 PM
Friday
10:00 AM - 5:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
10:00 AM - 5:00 PM
About
Neighbouring Balmoral Castle, Royal Lochnagar is the perfect place to discover how Scotch Whisky is made. Watch as our team of operators tend to our traditional mashtun, gleaming copper stills and fill casks at our traditional distillery, which retains much of its original charm. The tour ends with a dram of the award-winning Royal Lochnagar 12 Year Old Single Highland Malt. Please note we are closed 25th, 26th, 31st December and 1st-2nd January inclusive.
Duration: 1-2 hours
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  • Melissa R
    1 contribution
    5.0 of 5 bubbles
    A royal neighbor
    One of the best distillery tours we’ve done! Lorraine was great - knowledgeable and full of interesting tidbits. And the tour included several items we were not able to experience at other distilleries. Just up the road from Balmoral, it’s definitely worth a visit if you’re in the area.
    Visited July 2023
    Travelled as a couple
    Written July 25, 2023
  • L-P D
    1 contribution
    5.0 of 5 bubbles
    Royal Lochnagar - great little tour for the whole family, with tasting; right next to Balmoral castle.
    Great place, friendly staff, easy to book. The tour includes a tasting session and under aged guests get a juice. Right next to Balmoral castle. Parking could be better indicated, you can park at the distillery instead of the pay parking for Balmoral; just drive across the narrow bridge and go up the hill.
    Visited August 2023
    Travelled with family
    Written August 7, 2023
  • Chris Caldwell
    1 contribution
    5.0 of 5 bubbles
    The ideal whisky tour
    It is necessary to book a tour. It is quite obvious on the website. We were welcomed at the shop having arrived there 15 minutes early, as advised by the emailed booking confirmation. A bell was rung to summon us to the start of the tour. Eric, our guide, was superb. He explained to us what to expect on the tour and to ask as many questions as we wanted. He was very knowledgeable and explained clearly the processes in making whisky. Apart from being an educator, he was also an entertainer! There was never a dull moment. Royal Lochnagar is a small distillery so all aspects of production are covered easily. I would highly recommend this tour.
    Visited August 2023
    Written August 10, 2023
  • carlene p
    9 contributions
    5.0 of 5 bubbles
    Highly recommend taking this tour/whisky tasting!
    Our tour guide Eric was fantastic! He was interesting and very informative, explaining the whisky process from milling to distillation followed by a whisky tasting of 5 whiskies. Eric's passion and enthusiasm made the tour quite enjoyable!
    Visited August 2023
    Travelled with family
    Written August 13, 2023
  • Samuel K
    1 contribution
    5.0 of 5 bubbles
    A great tour by a great guide
    We had a tour at the weekend and it was so interesting. Nice to see the whole process in such a clear way. The tour guide Eric was such a nice guy and knowledgable that he genuinely made our day. We would come back just to see him.
    Visited August 2023
    Travelled with family
    Written August 27, 2023
  • Amy
    Sawston, United Kingdom7 contributions
    5.0 of 5 bubbles
    Beautiful distillery with a brilliant tour guide - Eric the legend
    We visited Scotland for the 1st time , and the royal lochnagar was on the list to visit. To our delight we had the the epic legend ERIC as our tour guide. He showed us the way that whiskey is made the history behind it and with laugher all the way. We would definitely visit again, Even just to see Eric. He was more than welcoming. A must visit and a must see with Eric.
    Visited August 2023
    Travelled as a couple
    Written August 27, 2023
  • Thomas M
    1 contribution
    5.0 of 5 bubbles
    Best Tour ever
    We felt welcome and perfectly looked after from the booking through the warm reception to the tour and the tasting. Eric is unique as a tour guide - funny yet serious, professional and responsive, multicultural and worldly. From the first hello to the goodbye we felt comfortable. Sincerely from Germany Evelyn&Klaus Antje&Thomas
    Visited August 2023
    Travelled with friends
    Written August 27, 2023
  • anuluur
    1 contribution
    5.0 of 5 bubbles
    Great whiskey distillery with an amazing tour guide!
    This is a great little gem in the highlands! We had such a good time learning about whiskey, tasting it and even bought some before we left. Our tour guide Eric was FANTASTIC! My mum who is not very good with English understood almost everything because Eric puts a lot of effort into being animated and explaining things in a way where everyone understands. He was so funny and really made the experience so much better! Would highly recommend. It’s right next to Balmoral as well if you fancy a little a look at the royals.
    Visited August 2023
    Travelled with family
    Written September 2, 2023
  • Jens W
    14 contributions
    5.0 of 5 bubbles
    Best tour and tasting ever
    Thank you Eric for a fabulous tour and tasting. We are members of an whisky club, really serious about whisky. You gave us a memory for life, both you as a person and the whisky’s you chose for us to the tasting. Hope we meet up in Sweden. The Single Malt Academy of Lister
    Visited September 2023
    Travelled with friends
    Written September 7, 2023
  • Kathryn D
    1 contribution
    5.0 of 5 bubbles
    The Royal Treatment
    We were treated to a wonderful tour & tasting of this lovely distillery down the road from Balmoral Castle in the highlands of Scotland. Our guide, Eric, kept us moving and laughing and the time just flew. The whiskey was delicious and the hospitality made the whiskey taste even better. We left with a strong sense of whiskey (Eric) induced well-being.
    Visited September 2023
    Travelled as a couple
    Written September 8, 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles1,531 reviews
Excellent
1,296
Very good
182
Average
32
Poor
11
Terrible
10

Emmseychic
Newcastle, UK57 contributions
1.0 of 5 bubbles
Apr 2022 • Friends
We booked a cocktail and whiskey tasting - Lisa was amazing and we spent about 1.5 hours having an amazing time learning about the whiskey and talking about whiskey. Before we went in we had looked around the shop as they were running slightly late - there was a reduced rail of items of clothing. I selected 2 garments with sale hangers on them. One being 19,99 pink inner hoodie and the other being a zipped jacket with £29.99 hanging on the hanger. The blond haired lady said she would keep them behind the counter and we went in for our tasting session.

After coming out I went to purchase them and was charged over £60 I said can I just check the prices and said the items now without the hanger on them as the First Lady had taken them off said the zipped one was 29.99. She looked at the rail a said she would have to get a supervisor to alter the price as gone through at £50. The long blond hair supervisor came and said it was a male zipped jacket and I could not have it at the reduced price and pointed the label on the zipped jacket. I stated the £29.99 has been on the hanger and I had not just picked it up with no sales label on. She said I couldn’t have it and I pointed out this was not my fault and we had spent a lot of money that day on the tasting, the party with me has already spent over £100 on items in the shop. So she started refunding me saying she couldn’t change the price. I said it was really bad customer service after such a lovely experience and said I would review this. She said that it would be good for me to review how they could improve. I said it would have been easier to just listen to your customer and resolve it now. I’m on holiday I really didn’t want to be upset for what was a around £20 reduction she needed to make given the level of money we had spent, I just really don’t understand why someone in a position of authority would be so dismissive to a mistake by the shop. I felt that I was not valued enough and being made to feel like I had purposely put a sales ticket on the hanger. It was humiliating in the shop and left me upset and told my husband to put back the £150 fill your own bottle. I can’t praise the lady who did the tasting enough and I actually said to her at the counter she had been amazing and the poor service was coming from the shop and supervisor.

This has really upset me. I wouldn’t like anyone to be treated this way. I’ve never ever been talked to like this before from a distillery that we have been going to for years on holiday.

I will be withdrawing our investment in any further whiskeys going forward.
Written April 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

enrica
1 contribution
5.0 of 5 bubbles
Aug 2020
We did a guided tour of the distillary (August 2020) with the guide called Annie. She was incredibly passionate about whisky and made a detailed explanation on how the production is done. I really recommend visiting this distillery, it is small and cozy and the staff take good care of the visitors.
Written August 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

fairchrissie
Bridge of Cally, UK24 contributions
5.0 of 5 bubbles
Oct 2020
These guys are great! Even in the thick of strange COVID restrictions with distancing and masks you get a warm welcome and a full tour. Really well done to all the team. Alex gave us a tour with lots of insights and nuggets, then a 3-dram tasting at the end was welcome on a cold October day. Couldn't leave without the 12 yo or the special distillery edition. Both to be opened on a special occasion :)
Written October 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Martine J
Genève, Suisse401 contributions
4.0 of 5 bubbles
Sept 2022
We have been to Royal Lochnagar distillery for the seventh time (excluding the 2 years of Covid) and I can tell you Eric is the best guide I have ever had. It's a real pleasure to meet him each time and to share his sense of humor, his knowledge and his need and desire to please others. He recognized us (after 3 years and the thousands of visitors who come each year), welcomed us like princes. Our family, for whom it was the first time, was conquered. His bosses can be proud of him because he sold us two more exceptional bottles, and all this with the kindness and charm that characterize Mauritians. Long and happy life to Eric!
Too bad the distillery was not working as it was recently flooded and is undergoing repairs. They could have told us at the time of booking ie today and not charge £20 per person when you can't see anything working!
Written September 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andrew S
2 contributions
5.0 of 5 bubbles
Feb 2020 • Family
We visited in February when there was about 12 inches of snow overnight on the day of our visit. We had booked in advance. We were staying on the Balmoral Estate about two miles away down the road. On the day, we travelled very carefully in our two 4x4 cars and got up the road to the distillery with no problem. The staff were not expecting us in such conditions but didn’t hesitate to open up the distillery for our tour. They even got out a tractor snow plough for out departure. The tour was conducted by Claire. She explained everything and all the distilling processes with such expertise. The samples warmed us on such a cold day. We would recommend the tour to anyone. It was a very good experience and one we’ll not forget. Nothing was too much trouble and was very enjoying. Special thanks to Claire and all the staff.
Written April 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Keith S
1 contribution
5.0 of 5 bubbles
Sept 2020
We visited during COVID restrictions for a tour of the distillery. We felt perfectly safe and at no time felt the distillery were not adequately prepare and doing everything required to make our visit enjoyable. Our tour guide Eric was great and full of great banter, he clearly enjoys what he does!
Written October 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Derek H
Dunfermline, UK38 contributions
5.0 of 5 bubbles
May 2021 • Couples
Pre-booked a tour of the phenomenal Royal Lochnagar distillery which is next door to Balmoral Castle. The distillery is on South Deeside Road in Crathie, just a few miles from Ballater. Usually distillery tours are done in a small group but the other couple didn’t turn up so we had a private tour (and couldn’t have been any happier). Our tour guide was Gordon M and he was very knowledgeable, friendly and had a few funny jokes along the way….like “Why can’t you get aspirin in the jungle?”….. because the Parrots ate ‘em all”. During the tour we found out that certain whiskys smell of coconut when we dipped litmus paper into a glass of malt. Another had an apple smell, like a good cider.
At the end of the tour we got to go to have a tasting of 4 Royal Lochnagar Malts; the 12 year old (£37 a bottle), the distillery exclusive (£85 a bottle), the selected reserve (£180 a bottle) and the 17 year old 175th anniversary (£250 a bottle). The best thing about the tasting (apart from the tasting itself!) was that what you didn’t drink (and my wife doesn’t drink at all) you got to pour into little sample bottles to take home with you. As I was driving I thought that was an absolutely tremendous idea!
All in all, I highly recommend the tour (£17.50) and you get 10% off any purchases in the shop after the tour. If you get Gordon as your guide you will be in for a treat!
Written June 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andrew
Bristol, UK5 contributions
5.0 of 5 bubbles
Mar 2020
My wife and i visited the distillery as part of a short trip to the highlands. The distillery itself is a great example of a more traditional distillery, with some very impressive surroundings. The tour was very good and the tour guide (Lesley) knew her stuff. It was great to see where the casks get filled (still by hand) and to smell a number of very old whisky's straight from the cask. I believe you can do a special tour to try these, something for the next visit! We then had a great little tasting, which i follow up with a few more reasonably priced singles at the bar. With a £5 discount resulting from the tour, and the price of any singles tried knocked off the particular bottle, i couldn't resist buying a bottle from the impressive Flora and Fauna range. Would recommend this distillery to all interested in whisky.
Written March 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Chloearianna
Aberdeen, UK10 contributions
5.0 of 5 bubbles
Oct 2020 • Friends
Finally got round to visiting the distillery with a couple friends after moving back to Aberdeen last year and family raving about it. It didn’t disappoint.

Before we got to the door the staff had opened the door and greeted us. We had already booked beforehand but our guide Annie went through all the new safety measures and took our temperatures. We went for the tour with 3 tastings which were put in little bottles to take away due to the current restrictions. This worked out well as two of us were driving.

After a short video and reading some of the history of the distillery Annie got us going with the tour. It was a bonus that nobody else had booked on so it was a private tour for the 3 of us! Throughout the tour Annie was brilliant at explaining the full process in an understandable way with some humour added in. She was fantastic at answering our queries and her passion for whisky was clear.

Once we’d come to the end of the tour Annie explained each of the samples we were given and what to expect from each. We had a look round the gift shop and my friends bought a bottle to take away.

I’ll definitely be back again and recommending anybody visiting the area or living in the area. I’ll make sure to buy a bottle next time! It’s fantastic value for the tasting tour, they even have it at a reduced rate to usual which is always a bonus. Annie is a credit to the company and made us feel relaxed. The other staff were also lovely. The drive out was also spectacular with all the autumnal colours so if you have time you should go for a little walk after.
Written October 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sibs62
Berkhamsted, UK30 contributions
5.0 of 5 bubbles
Dec 2020 • Family
So glad we found this gem!
Annie was our guide and she was so welcoming, interesting and knowledgeable as she shared her passion for the Royal Lochnagar distillery as well as giving us an overview of the industry generally.
This is a smaller distillery which still follows some of the more traditional practices and houses some wonderful old machinery and equipment, much of it still in use.

The buildings are beautifully rustic and atmospheric, the history of the place is in the walls and in the poetic language Annie uses to describe the whiskey making process.

Thanks to Covid we weren’t able to take part in a traditional tasting but we were given samples of three of the whiskeys to take away and enjoy at home, which we certainly did.

The shop is well stocked and we were able to do a little Christmas shopping while there

A good tip would be to book a tour of Balmoral at the same time, if you’re interested in visiting, they’re close together
Written December 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Royal Lochnagar Distillery - All You Need to Know BEFORE You Go (2024)

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