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Donnington Valley Hotel and Spa

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Address: Old Oxford Road, Newbury, England
Phone Number: +44 1635 551199
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TripAdvisor Reviewer Highlights

Read all 292 reviews
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  • 117
    Excellent
  • 99
    Very good
  • 48
    Average
  • 17
    Poor
  • 10
    Terrible
Beautiful, comfortable, good food and drinks, nice staff.

Beautiful, comfortable, good food and drinks, nice staff. I stayed for a week for business meetings in Newbury and it was all ok. It is a little bit far from downtown, but taxis... read more

4 of 5 bubblesReviewed 4 days ago
Leonardo B
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292 Reviews from our TripAdvisor Community

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Showing 291: English reviews
london
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW

A mixed review sadly. My partner and I were booked into the spa for some treatments at donnington valley. This in itself was a complete nightmare to book. Confusion all round as I had a voucher. I had to make 4 phone calls to arrange and each time I called was told a different story. When we arrived they had... More 

Helpful?
Thank jules80London
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 days ago NEW

Beautiful, comfortable, good food and drinks, nice staff. I stayed for a week for business meetings in Newbury and it was all ok. It is a little bit far from downtown, but taxis are available and that should not be a problem. I suppose it is also a nice place to stay and relax for the weekends.

Helpful?
Thank Leonardo B
Boston
Level Contributor
28 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW

Hotel is fine for business travel and very pleasant for a stay of 3-4 nights. Fine dining restaurant as well as a pub-style bar with food service. On a golf course so walking areas abound. Good wine cellar and selections as owned by Sir Peter Michael.

Helpful?
1 Thank JazzScuba
DVH-HM, General Manager at Donnington Valley Hotel and Spa, responded to this review

Thank you for taking the time to share your recent review, I am delighted that during your recent business trip you found time to enjoy every aspect of your stay including our impressive wine collection. I look forward to welcoming you again in the future. Kind regards, Stephen Mileham General Manager More 

Shaftesbury, United Kingdom
Level Contributor
34 reviews
common_n_attraction_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

I had a really lovely treatment at this spa which was an 80 minute aromatherapy treatment. The therapist used just the right amount of pressure and I felt so relaxed and peaceful. My 2 friends and I compared treatments we had had and mine was probably the middle of the road one. I'd pretty much had what I paid for... More 

Helpful?
Thank Winston-Churchill-2
Begues, Spain
Level Contributor
181 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

I've been coming to this hotel for quite a while and I've witnessed a steady decline in the rooms, essentially due to ageing. In the last few months I don't think I've stayed in a room where the taps were solidly secure or correctly positioned. The TVs are old beyond belief and don't have the basic freeview channels - some... More 

Helpful?
1 Thank anduain
Devon, UK
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago

Stayed here as part of a golf society which has been coming here for some years. Amazingly, the place continues to get worse. Reception is hopeless - standing in a queue a dozen deep with one floundering receptionist is not acceptable. The dinner was really poor. And drinks prices (especially wine) are a rip-off. The one thing you can say... More 

Helpful?
1 Thank Wandering_Taff
DVH-HM, General Manager at Donnington Valley Hotel and Spa, responded to this review

Thank you for visiting us again for your golf society, I am upset to hear that you did not enjoy all aspects of your stay. We will certainly take your comments on board and each element will be looked at individually. Where we can make improvements, we certainly will do, as we aim to achieve the very high standards we... More 

Level Contributor
34 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

...the rooms are getting a bit tired. Interesting multilevel hallways making roller luggage a bit of an issue. We had a wonderful dusk stroll around a couple of holes of the adjacent golf course. No one playing at the time, of course. We enjoyed the restaurant. We chose this property based on our "Downton Abbey," Highclere Castle visit. [These guys... More 

Helpful?
Thank RICHARD B
London, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 4 weeks ago via mobile

I read the reviews before I booked a stay for our 20th wedding anniversary and was so looking forward to it. I had been here for coffee on a few occasions and enjoyed it. However sadly it really didn't meet our expectations. Our room was tired, one pillow each and no spares or spare blankets the heating was noisy when... More 

Helpful?
Thank molly197002016
DVH-HM, General Manager at Donnington Valley Hotel and Spa, responded to this review

A belated Happy 20th Anniversary, Thank you for choosing to stay with and your leaving your subsequent review. Its a shame you didn’t ask for additional pillows or blankets as we could have quickly provided these to you to make you more comfortable. You will also be pleased to know the wardrobe creak has been fixed and the heating no... More 

Bagshot, United Kingdom
Level Contributor
30 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Arrived early and was told room was ready we could check in straight away. The spa is great really nice size pool good jacuzzi Aroma room steam room and sauna The staff were absolutely fantastic helpful knowledgable and friendly The bar is great good selection at reasonable prices The bar food was wonderful Evening meal was superb good menu selection... More 

Helpful?
Thank Paul R
London, United Kingdom
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 October 2016

Room was lovely, food was really good. Use of the swimming pool, jacuzzi and sauna, aromaroom and steam room was v welcome. Staff friendly and polite. Have been several times now and are never disappointed.

Helpful?
Thank Cheery1234
DVH-HM, General Manager at Donnington Valley Hotel and Spa, responded to this review

Thank you for your wonderful review, I am delighted that you recently joined Donnington Valley to celebrate such a special occasion and had such a wonderful experience. Our team will be thrilled by all your feedback and I will ensure that this is shared with them. I look forward to welcoming you again in the future. Kind regards, Stephen Mileham... More 

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