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Hollywood Bowl, Basildon

Festival Leisure Park, Basildon SS14 3WB, England
+44 844 826 1451
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Review Highlights
Birthday treat

Went bowling with my son for his birthday. Didn't book a party as was just close family attending... read more

Reviewed yesterday
Nicky M
via mobile
It's all changed

Well bowling isn't my favourite activity it has to be said , However I was pleasantly surprised at... read more

Reviewed 1 week ago
eve r
,
wickford
Read all 132 reviews
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Overview
  • Excellent25%
  • Very good36%
  • Average20%
  • Poor7%
  • Terrible12%
Travellers talk about
LOCATION
Festival Leisure Park, Basildon SS14 3WB, England
CONTACT
Website
+44 844 826 1451
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Reviews (132)
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1 - 10 of 132 reviews

Reviewed yesterday via mobile

Went bowling with my son for his birthday. Didn't book a party as was just close family attending. My son is also in wheelchair and the staff were great, very helpful. Sorted everything for us when we arrived with ramps etc. Great value for money...More

Thank Nicky M
Reviewed 1 week ago

Well bowling isn't my favourite activity it has to be said , However I was pleasantly surprised at the changes , it's a long time since I've been bowling . I prefer the new format of keeping your own shoes on if closed in and...More

Thank eve r
Reviewed 1 week ago

We went as a family and took our sons friend we waited a while as the lady was having trouble with her computer got to our lane started bowling no problem we wanted drinks so pressed the screen and waited and waited and so on...More

Thank Lynn M
Reviewed 2 weeks ago via mobile

My son took me & my wife together with his partner & our grandkids here for a birthday treat....huge clean with plenty of lanes with a decent sized arcade inside next to the lanes....a great family day out....especially if the weathers bad.

Thank Tony F
Reviewed 3 weeks ago via mobile

This was our second visit in a month, and it was a free game given to us due to the kitchen being shut early evening the last time we visited. Hats off to the company as a whole - they dealt with the complaint really...More

Thank Michael W
HollywoodBowlAMF, Senior Advisor at Hollywood Bowl, Basildon, responded to this reviewResponded 3 weeks ago

Good afternoon, thank you for taking the time to contact us, are you able to forward your contact details to information@hollywoodbowl.co.uk and we can get the aove investigated further for you. Thank you in advance Becky

Reviewed 13 June 2017 via mobile

When walking towards Hollywood we were greeted with 4 people, 2 who were staff in uniform, stood outside the bar doors which they had wedged open with 2 chairs. They were smoking and as we approached they all turned and looked at us. I didn't...More

Thank Claire E
Reviewed 7 June 2017

Extremely busy felt like just a number rather than a person who came to enjoy bowling - I think they need to rethink how they greet and deal with customers.

Thank zuzer5
Reviewed 23 May 2017

We visit the Hollywood bowl once a month with our U3A group ,probably with an average of 26 jolly old folk ,the atmosphere is great ,there is always happy staff to help out with any problems, and it's good value . We love it as...More

Thank PFCSCanveyIsland
Reviewed 20 May 2017 via mobile

We arrived on time and was told that there was a booking error on their system so the friendly staff had to try really hard to get a lane for us, we eventually got one 15 minutes after waiting. We booked 2 games but were...More

Thank 458kurth
Reviewed 18 May 2017 via mobile

For a big professional company they still seem to fail on customer care? Have been here many times and enjoy a game off bowling, but that as far as it gets. This however is not about the staff who seem to work well but really...More

Thank turtlemanor
HollywoodBowlAMF, Senior Adviser at Hollywood Bowl, Basildon, responded to this reviewResponded 20 May 2017

Hi, Thank you for the rating, please can you email us back on information@hollywoodbowl.co.uk to discuss this in more detail see you again soon. Caroilin

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