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Wyedean Canoe Day Trips And Activity Centre

Symonds Yat, Ross-on-Wye HR9 6JL, England
+44 1600 890238
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Review Highlights
Very poor service, dirty kit and ill-mannered staff

It started badly on the first phone call Payment - it's 2017 and they expected me to divulge my... read more

Reviewed 5 September 2017
CimmyP
,
San Francisco, California
Great half day canoeing

There were 14 of us (inc 6 kids) camping at Bracelands near Symonds Yat for the bank holiday... read more

Reviewed 30 August 2017
ChancellorG
via mobile
Read all 186 reviews
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Overview
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A Family Run Centre, Providing the most Professional and Qualified Canoe Hire and Adventure Activities in the area.
  • Excellent66%
  • Very good17%
  • Average3%
  • Poor3%
  • Terrible11%
Travellers talk about
“safety briefing” (18 reviews)
“the river” (80 reviews)
“kerne bridge” (17 reviews)
LOCATION
Symonds Yat, Ross-on-Wye HR9 6JL, England
CONTACT
+44 1600 890238
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Reviews (186)
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1 - 10 of 186 reviews

Reviewed 5 September 2017

It started badly on the first phone call Payment - it's 2017 and they expected me to divulge my credit card details over the phone to pay for a booking. This of course seriously compromises my card security. Convenient for them but alarmingly inconvenient for...More

Thank CimmyP
WyedeanCanoe, Owner at Wyedean Canoe Day Trips And Activity Centre, responded to this reviewResponded 5 weeks ago

We thank our valued client for taking the time to post this macabre review. We must however, admit and agree that our client is correct in the fact that it did start badly on the first phone call. 2017?? Yes correct is it! Over phone...More

Reviewed 30 August 2017 via mobile

There were 14 of us (inc 6 kids) camping at Bracelands near Symonds Yat for the bank holiday weekend. As we were in Symonds Yat on the Saturday we thought we'd see if we could do canoeing the next day, although given the size of...More

1  Thank ChancellorG
Reviewed 28 August 2017

Group of 8 day trip on canoes. a couple of members of staff were unhelpful, rude and in some cases downright authoritarian. When they forced us to put our cool box into their hands and failed to secure the lid so that it blew off...More

2  Thank 47k
WyedeanCanoe, Owner at Wyedean Canoe Day Trips And Activity Centre, responded to this reviewResponded 5 weeks ago

Wye oh Wye indeed!!! It is most unfortunate that most privileged human beings have access to modern technology such as a television and therefore have the opportunity to witness the investment made into specsavers adverts. Extensive signage regarding no alcohol as well as signed terms...More

Reviewed 28 August 2017

This is a very professional company who are very efficient and safety conscious . We arrived after booking a canoe trip a few days in advance. We were quickly directed to get the supplied kit of buoyancy aid , paddle and barrel ( to store...More

1  Thank Jenny G
Reviewed 16 August 2017 via mobile

Had a great couple of days at Wyedean, we did 3 different activities and we loved everyone! SUP boarding, climbing and kayaking. The instructors looked after us really well and couldn’t do enough to help us and the kids. Highly recommend this company. We will...More

Thank Kieron T
Reviewed 15 August 2017

Hired two Canadian style canoes for an hour. Good briefing before we set off. Pleasant paddle up the river and came back on a gentle current. One or two younger idiots who were out of control 'bumped' into my wife's canoe but no real harm...More

Thank Roadstechno
Reviewed 4 August 2017 via mobile

First and foremost, the canoeing is brilliant. However, considering that the customers are effectively paying the wages, the girl behind the counter is downright rude and the sort of person that could do with learning a few manners, and the son of the owner behaves...More

1  Thank Jonathon W
Reviewed 13 July 2017

The half day canoe hire is great for beginners and takes about three hours. You are taken in a mini bus upstream to the start point which makes it convenient for finishing back at the car park. The staff are friendly , helpful and provide...More

Thank Mel S
centremanager2000, Manager at Wyedean Canoe Day Trips And Activity Centre, responded to this reviewResponded 15 July 2017

We love it when people enjoy themselves with us. We are a very busy centre, looking after 1-300 people each day on the canoes, we try very hard to give people the care and attention they deserve. The natural beauty around us provides the rest....More

Reviewed 3 July 2017 via mobile

We had a 2 day adventure here, camping in between. The staff were very helpful and the trip was well organised even when we turned up a little late! The canoeing was fun and we managed to stop at a couple of pubs over the...More

Thank wottaroundtheworld
Reviewed 23 June 2017

We took part in the half day canoe hire. Life jacket and splash proof storage was provided with the canoe and oar hire. They also dropped us 9 miles up the river for us to canoe our way back. We had never canoed before but...More

Thank Kayleigh B
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