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Terme dei Papi

Strada Bagni 12, 01100, Viterbo, Italy
+39 0761 3501
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Review Highlights
Kind of weird and hospital like (BRING YOUR OWN TOWEL)

This was an odd experience. As Danish Nationals our understanding of the Italian language isn't... read more

Reviewed 4 weeks ago
clarojay
,
Copenhagen, Denmark
via mobile
Take towels with you!

We went on the weekend for the use of the pool at night. I was shocked to learn on arrival that... read more

Reviewed 18 November 2017
David D
,
Rome, Italy
via mobile
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Overview
  • Excellent31%
  • Very good40%
  • Average16%
  • Poor8%
  • Terrible5%
Travellers talk about
“hot water” (5 reviews)
“deep end” (3 reviews)
Open Now
All hours
Hours Today: 7:00 a.m. - 7:00 a.m.
Suggested Duration: More than 3 hours
LOCATION
Strada Bagni 12, 01100, Viterbo, Italy
CONTACT
Website
+39 0761 3501
Write a ReviewReviews (1,176)
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All reviews
"bring your own"
in 8 reviews
"hot water"
in 5 reviews
"deep end"
in 3 reviews
"few hours"
in 3 reviews
"shuttle bus"
in 2 reviews
"noodles"
in 2 reviews
"nice morning"
in 2 reviews
"spa services"
in 2 reviews
"an hour and a half"
in 2 reviews
"flip flops"
in 2 reviews
"massage"
in 6 reviews
"treatments"
in 10 reviews
"slippers"
in 7 reviews
"skin"
in 7 reviews
"pool"
in 30 reviews
"lockers"
in 7 reviews
"terme"
in 9 reviews
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1 - 10 of 54 reviews

Reviewed 4 weeks ago via mobile

This was an odd experience. As Danish Nationals our understanding of the Italian language isn't perfect so naturally some of the communication was a little of. This of course complicated things a bit but that wasn't all. All through the day we felt a bit...More

Thank clarojay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terme dei Papi H, Responsabile relazioni con la clientela at Terme dei Papi, responded to this reviewResponded 3 weeks ago

Dear Customer, thank you for visiting our Thermal Spa. We are sorry to know that you have not been satisfied during your experience. Our reception staff, who speak at least 3 languages (including English), usually receives many praises for its courtesy and professionalism. Our Thermal...More

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Reviewed 18 November 2017 via mobile

We went on the weekend for the use of the pool at night. I was shocked to learn on arrival that they don’t rent out dressing gowns, towels or anything? So make sure you take everything you need with you.More

Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terme dei Papi H, Responsabile relazioni con la clientela at Terme dei Papi, responded to this reviewResponded 23 November 2017

Dear Customer, we are sorry for the incident. In every our communication (by web site, by social and by phone), we are usually reminded to our Customer to bring swimsuit, slippers and bathrobes. Inside the Thermal Center, in fact, there is only a shop where...More

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Reviewed 15 November 2017 via mobile

Terme Dei Papi was a dream! There was a serious language barrier between us and the spa staff (we speak English and very little Italian) so that was difficult but it doesn't even matter because of how AMAZING the natural grotto was and the pool...More

Thank Arielle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terme dei Papi H, Responsabile relazioni con la clientela at Terme dei Papi, responded to this reviewResponded 17 November 2017

Dear Customer, thank you for reviewing and for visiting us. As you told, the natural Grotto and the outside monumental pool are special thermal treatments with enormous therapeutic and relaxing benefits. We are happy to know that you have spent a wonderful and relaxing day...More

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Reviewed 16 October 2017

Lovely big warm pool of thermal mineral water set within a spa complex offering a huge range of treatments. We didn’t have time to try any of these but we wallowed and swam in the pool for ages. It goes from very shallow to quite...More

Thank ScotlandEartha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terme dei Papi H, Responsabile relazioni con la clientela at Terme dei Papi, responded to this reviewResponded 17 October 2017

Dear Guest, thank you for reviewing our thermal center. we are glad to know that you spent a nice day with us, swimming and relaxing in our Monumental Thermal Pool. We will be happy to welcome you again in our Thermal Center to try one...More

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Reviewed 24 September 2017 via mobile

We stayed in Rome and arrived at the Tirbina bus station to catch the 8 euro (return) shuttle directly to the pool. Left 830 arrived at 1015. Went into the lovely pools (not natural surroundings, this is a spa) and soaked in the heat. Had...More

Thank Katrina3198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terme dei Papi H, Responsabile relazioni con la clientela at Terme dei Papi, responded to this reviewResponded 25 September 2017

Dear Guest, thank you for reviewing our thermal center. We are happy to know that you have been satisfied by our Spa and Monumental Thermal Pool. Thank you for your suggestions on the departure times of our shuttle bus. We will be happy to consider...More

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Reviewed 1 August 2017

We spent most of a very hot morning at the Terme. The experience was good but far from perfect. The pool is not very large end deep and uncomfortable to walk around. There are no many free additional facilities apart from a little fall, which...More

Thank Claudio S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terme dei Papi H, Responsabile relazioni con la clientela at Terme dei Papi, responded to this reviewResponded 2 August 2017

Dear Guest, thank you for reviewing our thermal center. We are sorry to know that our services didn't satisfy you completely. Generally our monumental thermal pool is the most appreciated treatment of our center. The 2000 square meters and its different depths allows you to...More

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Reviewed 13 July 2017

We were only able to remain for a day. Apart from enjoying all day the main huge thermal pool, we were able to relax in the hydrosound Jacuzzi internal pool. This smaller pool has many types of jets for hydromassage, air bubbles and the like,...More

Thank Associazione I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terme dei Papi H, Responsabile relazioni con la clientela at Terme dei Papi, responded to this reviewResponded 19 July 2017

Dear Guest, thank you for the wonderful review. We are glad to know that you spent a relaxing day with us and we hope to welcome you soon at Terme dei Papi. Sincerely, Customer Service Manager

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Reviewed 14 June 2017

Took a train from Monte Mario to Viterbo Porta Romano one and a half hours, from the train station walking a mile, because no local bus, asking a man where it is and finally getting a ride for 2 miles more to get there. Came...More

1  Thank Sofiveg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2017 via mobile

We came here specialy all the way from rome (after a marathon run), because we heard a lot about it It was a shame The "hot springs" are not that hot, the massage is the worst massage i ever had, the so called blue jacuzi...More

Thank 705eyalh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2017 via mobile

I wasn't that fussed about going, (put off by the smell of sulphur). But we all (2 adults and 2 kids) found it very relaxing and spent longer there than planned. There's plenty of seating and the attendants don't seem to bother about collecting the...More

Thank peccary7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
Alta B
2 December 2016|
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Response from Alta B |
Do you get sauna too
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