Thermen Londerzeel

Thermen Londerzeel: Address, Phone Number, Thermen Londerzeel Reviews: 4.5/5

Thermen Londerzeel
4.5
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4.5
351 reviews
Excellent
175
Very good
127
Average
27
Poor
15
Terrible
7

Steve S
Buderim, Australia53 contributions
Blissful in Londerzeel
Jun. 2019 • Couples
Having visited a few Thermae/Thermen/Termy in Europe, we were certainly not disappointed with our 2 night stay at Thermen Londerzeel, upon arriving Angelique greeted us and explained how the Thermen worked, our rooms were very large and well appointed with quality fittings including large bath, shower and quality bathroom amenities, the room was the standard and quality found in a luxury city hotel, & with quality bed linen. The Thermen itself was very well appointed with a vast range of differing saunas and steam rooms and regular infusion sessions throughout the day/evening, there was an indoor pool as well as a large outdoor pool. The gardens were very well maintained with ample lounge chairs and outside eating areas for the restaurant onsite. The menu offered was more than sufficient for our 2 night stay, with quality and well presented foods, the staff were always courteous (especially Amanda - breakfast staff member) whom went out of her way to assist us. We enjoyed having 2 days lounging around in our bathrobes, and attending the many opgiet sessions. All the staff especially Angelique, Amanda & Jean-Michel were all fantastic with our party of 4, we did not want to leave Londerzeel. Well done and thank you team Londerzeel we will be back.
Written June 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dears, thank you for your visit and this beautiful review. We're pleased to read that everything went well and that you enjoyed your stay. Hope to see you again.
Written June 25, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

natnjayplus3
Waterloo, Canada9 contributions
Stayed at Thermen londerzeel while visiting Belgium
May 2019 • Couples
Every aspect of this hotel and spa is 5 star. We visited Belgium for 5 days and decided to use Thermen Londerzeel as our place to stay (travelled from Canada), it was perfectly located in the middle of the 4 major cities we wanted to visit (Bruges, Antwerp, Brussels & Ghent). Breakfast in the morning is the perfect assortment of coffee, juice, mimosas, bacon, eggs, fruit, yogurt & Pastries. The hotel rooms are large and very well kept, there are only 10 rooms so book well in advance to ensure you get your dates. The Thermen spa has a great assortment of sauna's, hot tub, steam room, hot and cold pool. There are some pouring sessions in the sauna, if you have never tried this it is a must!!!! Staff was all very friendly and even though we do not speak Dutch it was never an issue, they were all more than happy to help us and translate. They did not have English menu's at the time as they were being redone but the staff was very helpful so it didn't really matter. If you are traveling through Belgium and are looking for a home base this is the one, we rented a car and had free parking at the hotel, thank you Thermen Londerzeel for making our stay a memorable one!!! Stayed April 27- May 3 2019.
Written May 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dears, thank you for your stay and this beautiful review. We really appreciate the high score and recommendation and are pleased to read that you had a great time in Belgium and Thermen Londerzeel. The English menus are in place now, so whenever in the neighbourhood, don't hesitate to pay us another visit. Best regards
Written May 5, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

PatrickonTA
Frankfurt, Germany91 contributions
Thermen Londerzeel: relaxing!
Sep. 2018 • Solo
Staff in the spa is very friendly. There is a good choice of sauna and the whole facility is spacious and very clean. The restaurant is excellent and both food and wine are affordable.
The Spa is liaised to the Wellness center in Rijmenan and although Londerzeel is nice, I am preferring Rijmenam.
Written October 3, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Patrick, thank you for visiting our Londerzeel spa. We're pleased to read that you had a good time. Did you also try Dilbeek, our third spa? Hope to welcome you again!
Written October 3, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Nick S
Basel, Switzerland2 contributions
Awesome stay, great staff, beautiful spa, good food, nice atmosphere
Nov. 2017 • Business
I had a wunderful stay in the Thermen Londerzeel. The staff was amazing and they did everything possible to make me feel welcome. Special thanks to Hannes who was always looking out for me, made I sure I had everything I need. I couldnt imagine this place without these people. There is a big variety of Saunas and it is very cozy and relaxing and its clean! The restaurant is good and the rooms are very nice.
Will definetely return
Written November 28, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Nick, we're pleased to read that you had a pleasant stay at Thermen Londerzeel! Looking forward to see you in the near future. best regards
Written November 30, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Alain V
Sint-Pauwels, Belgium20 contributions
Sauna day with wellness & excellent food
May 2017 • Couples
Thermen Londerzeel offers outside huge parking, and inside a great complex of many different sauna rooms and wellness pools. It adds not only massage treatments, but also hotel possibility and excellent catering
Written July 13, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Alain, thank you for your visit and this excellent rating. We're pleased to read that you had a good time. Hope to see you again.
Written July 14, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Paulo
Antwerp, Belgium29 contributions
Very disappointing experience
Mar. 2017 • Couples
I was recommended by a friend to visit this facility, so my expectations were quite high. For starters the building out side looks more like an industrial complex then a wellness. Then inside the space is generous but very dated. The inside pool is very spacious but quite disturbing with the fried food smells coming from the restaurant. The big jacuzzi is very nice, but unfortunately only half of it was working, so it got cramped very fast. Maybe it was bad luck, but some events during our stay were also very disappointing, like in the rainforest sauna, where all of the sudden one could hear the workers chatting on the other side of the wall, as well a truck engine, from which a little bit lately one could smell burned gas or some very nasty petroleum. After that we were surprised by construction/maintenance workers, walking up and down the main hall, and a few minutes after the sound of heavy machinery working, later on while trying to enjoy another of the out side saunas, one of the workers enters with measuring tools and takes is measurements... very random situation and not the best way to relax.
The restaurant was very basic and offered very little of heathy food, besides raw veggies with mayo based sauces.
Another very disturbing aspect, not directly related to the place, were some of its costumers, I guess they were habitual costumers since some really acted like they were the owners of the place, speaking very loudly in the saunas, even bringing their own essential oils to aromatise the sauna and cutting the cues for the group sessions.
Not all was bad , in this visit, both of the outside external saunas were very nice.
The biggest surprise was when I was asked about my experience, and I honestly exposed the above, there was not even a apology.

Very very disappointing
Written March 28, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Paulo, thank you for your comments. My appologies if you had a lesser first experience. We've had some urgent works to be done over the last days, but everything is back in order now. The jacuzzi has one part with bubbles, the other part hasn't on demand of our clients in the past. But the entire jacuzzi will be renewed this year. About the restaurant being basic, I don't quite follow: we offer salads, fish and meat dishes, pastas, wok, sandwiches and different suggestions. There are several warm veggie dishes on the menu, besides the salads... I'll ask my colleagues to pay more attention to our clients behaviour; own essantial oils are only allowed in the 'Bakoven'sauna. When you read all comments on Tripadvisor and Booking.com, you'll see that we have a very high rating, so I hope you'll understand that all this was very exceptional. I hope that you'll visit us again some day so we can convince you of our high standards. Best regards.
Written March 29, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

cylib
cyprus6,017 contributions
Fantastic Therme & Hotel
Mar. 2016 • Couples
Stayed at Londerzeel Therme Hotel for five nights and wished we could stay longer.
We are frequent Therme visitors for last 15 years and usually go to Austrian and German Therme so were reluctant of trying the Belgian experience. Our fears were firstly of whether it would be as clean as the Austrian ones and if their aufgusses would be nice. Well, it exceeded all our expectations. Spotelessly clean and with their opgietsessies far superior than any we tried before. The whole place was of the highest quality and the mood throughout was very civilized.
Hotel room was luxurious with a tv in bathroom!
Personnel was a joy to interact but have to give special praise to Hannes and Jean Michel who did everything they could to make our stay as comfortable as possible and many times sought us out and ask if we needed anything. Thanks!
If I should find something negative which can easily be fixed is an english menu in the splendid restaurant.
We will definitely return
Written March 18, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi, thank you for writing this beautiful review! I'm very pleased to read that had a relaxing time in Thermen Londerzeel and that everything met your expectations. We already have an english menu ready for you! Hope to see you again! Best regards
Written March 24, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

sokket
Washington DC, DC59 contributions
Spa Near Brussels with Some Interesting Features
Mar. 2016 • Couples
This is a long review of the spa only, not the hotel and restaurant, but it is broken into sections for easy reference. “Pros” and "Cons" are at the bottom.

Overview: Thermen Londerzeel is a large thermal spa near Brussels. It is a coed facility, and naked (no bathing suits allowed). The facility was clean and well-kept, and almost everything was operating normally. The few spa services we tried were very good and better than similar spas like Thermae Boetfort. Entry prices are comparable to all of the other spas within a 100km. Thermen Londerzeel is part of a small chain, and we have also visited Thermen Dilbeek (one of the other two spas). We enjoyed the visit to Thermen Londerzeel, but we preferred Thermen Dilbeek even though it is slightly smaller.

Parking: Parking is very large. There are paved and unpaved parking spots.

Checking In: The thermal spa facilities open at 1100. The staff told us we could arrive as early as 1000 because we has spa services scheduled, allowing us time to change, shower, and use some of the spa facilities (though not everything is ready / working before 1100). Check-in was fast and efficient. You can rent towels, bathrobes, and shower shoes if you need them. Unlike other spas, you are given a key, but not a bracelet. The key opens your locker, and the number allows you to be billed in the restaurant and bar. You leave the key at the restaurant and collect it at the end of your visit.

Locker Room: The locker room is co-ed. There are no private changing areas. Thermen Londerzeel fixes crowding by having multiple locker rooms, each with twenty lockers in them, so it’s unlikely there will be more than 2-4 people in each locker room at a time. There was only one bench to sit on, but the locker room was spacious and clean. Each locker could hold coats, clothes, and shoes for two people. There are hair dryers and mirrors near the lobby / beauty center entrance.

The Massage: Couples are treated in the same room. We didn't get a choice of therapists, but we also didn't ask (they were both women). The hot stone massage was excellent. The therapists were friendly and spoke enough English to do their jobs well, and asked for feedback. Customer service was 10 out of 10. The massage was excellent and the therapists gave a strong massage, also 10 out of 10.

The Facility: The building is large, and there are multiple lounge rooms as well as sitting areas, reading tables, and lounge chairs near the pools. If you just want to hang out and relax or read a book, you certainly can.

The Saunas: There are plenty of hooks for your towel and bathrobe near every sauna, which is convenient. Some men and women, young and old, were naked the whole time. Others wore robes or remained wrapped in towels. There are multiple sets of showers inside the facility and a couple showers outside. Cold showers are marked with a blue symbol, hot marked with red. There is also main set of showers directly before entered the spa area that include soap.

All of the saunas are mostly "dry" / low humidity. They are split between indoors and outdoors and have various themes. You are expected to remove your sandals and sit or lay on your towel. No bare skin on the wood. The steam bath is technically not considered a sauna and completely nude (no towel or sandals), and it is impossible to see where you are walking inside, so be careful. The aquarium sauna is particularly good, with a nice temperature, a large aquarium filled with tropical fish and jellyfish, and soft music playing. The Alps sauna is interesting and includes a “chalet” built inside an artificial ice cave. The ice cave is kept at freezing temperatures so you can go from the sauna to freezing air, though there is no ice or snow to rub on your skin. The panorama sauna look down on the main cold pool of the facility, and it’s not really a view. Of note, they do have a Finnish-style sauna where you can pour water on the rocks yourself. The Marco Polo Sauna is very large and used for aufguss sessions, though the sauna still felt crowded. The infrared saunas are large and can hold six people / couples, though because they were open to the main room, you never felt warm.

The Pools / Waters: Outdoors, there are three plunge barrels with cold water near the Finnish / Bakoven Sauna. The pool is very large and almost as warm as the Jacuzzi. The pool is only outside, though you can enter the pool via steps from inside the building. There is a natural plunge pool near one of the outside saunas, but there did not appear to be an outside hot tub / Jacuzzi. There was something covered with a tarp, but we could not tell what it was. Inside is a large Jacuzzi that can accommodate 20-30 people, at least. The air bubbles rise through the seats but not on your feet. While we were visiting, half of the Jacuzzi was not working, and it was unclear if this was intentional (maybe some people don’t like bubbles?). As a result, the bubble side of the Jacuzzi became crowded later in the day. The cold pool is large and beautifully designed, and next to it were two contrasts baths (hot and cold). There is a warm foot bath just beneath the panorama sauna that many people did not notice until someone started using it.

Pros:
• The massage service is excellent.
• Restaurant and bar service was fast.
* There is lounge area drink service.
* The outdoor pool was large and pleasantly warm.
• Check-in and check-out was fast and friendly
• Staff spoke primarily Dutch, and all signs and menus were in Dutch, but they were able to communicate in English as well.

Cons:
• No water fountains or water dispensers.
• The aufguss schedule was limited and didn’t start until 1400.
• No outside Jacuzzi.
* The water sprays in the steam bath were not spraying well, only dripping down the walls.
* No inside heated pool.
Written March 17, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear, thank you again for this extensive review. We're pleased to read that you also enjoyed Thermen Londerzeel, after visiting our Dilbeek facility. We have plans for a second jacuzzi in teh garden. The right part of the inner jacuzzi has no bubbles indeed (for those who enjoy just relaxing in hot water). The spraying system in tje hammam has been checked. We'll pass the kind words to the entire staff and hope to welcome you again in one of our facilities.
Written March 18, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

chitza
Brussels, Belgium209 contributions
best variation of saunas experienced lately in Belgium
Aug. 2015 • Couples
We have visited quite a lot of thermae in Belgium; this one was on our to-try list.
We will definitely come back here - why: because the choice and variety of sauna's was great. For example the Aqua Sauna, with a fish tank, and the Alm Sauna where you have to cross a snowy landscape to get there never seen such before.
Also I particularly enjoyed the steam bath: often neglected in sauna centers. This one was large, had sufficient place to lay down, and plenty of steam - love it.
Why do I then only give average:
some of the personnel at the restaurant facility (waitresses) were really rude and unfriendly. We had to wait long time for drinks to be served, the plates for lunch were thrown at the table, no thank you or please, and they looked pissed of all together.

So we will turn back for sure, cause we like this place - but a good advice: the attitude of some people there needs to change.

I want to stress though that the lady at the reception in the morning was really friendly, helpful and welcoming.
Written August 4, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear, thank you for your review. We're pleased that you spent some pleasant moments and found everything relaxing. Sorry to hear about the staff, i'll personally look into this so this won't happen again. Hope to see you again!
Written August 11, 2015
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Arnaud G
Brussels, Belgium17 contributions
Spa close to Brussels
May 2015
Modern and original spa close to Brussels. Good food also at the restaurant. Outdoor pool not so interesting, but good choice of saunas inside and outside.
Written July 28, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Beste Arnaud, dank voor je review. Blij te lezen dat het bezoek je bevallen is. Het buitenzwembad wordt volgende maand volledig vernieuwd. Graag tot een volgende keer!
Written August 11, 2015
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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