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Genting Casino Stoke

30 Etruria Road, Hanley, Stoke-on-Trent ST1 5NH, England
+44 1782 213499
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Review Highlights
Happy New year

New year's eve venue,great start to the new year excellent food and service,entertainment very... read more

Reviewed 4 weeks ago
reetpteet2017
,
Staffordshire, United Kingdom
Meal with friends

Had a lovely meal as always the food and service was brill had a lovely night wit good entertainment

Reviewed 8 July 2017
trishstoke
,
Staffordshire, United Kingdom
via mobile
Read all 88 reviews
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Casino Restaurant Late Bar Gaming Slots Electronic Gaming Entertainment Poker Roulette Blackjack
  • Excellent69%
  • Very good18%
  • Average6%
  • Poor3%
  • Terrible4%
Travellers talk about
Open Now
All hours
Hours Today: 12:00 - 06:00
LOCATION
30 Etruria Road, Hanley, Stoke-on-Trent ST1 5NH, England
CONTACT
Website
+44 1782 213499
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Reviews (88)
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1 - 10 of 88 reviews

Reviewed 4 weeks ago

New year's eve venue,great start to the new year excellent food and service,entertainment very good,disco good ,if you are not drunk after all this you can have a gamble good luck

Thank reetpteet2017
Gary P, Manager at Genting Casino Stoke, responded to this reviewResponded 3 weeks ago

Hello, Thank you for the lovely comments. We have this year's Christmas and New Year brochures available, or have a look at our website. Thank you again.

Reviewed 8 July 2017 via mobile

Had a lovely meal as always the food and service was brill had a lovely night wit good entertainment

Thank trishstoke
Gary P, Manager at Genting Casino Stoke, responded to this reviewResponded 10 July 2017

Thanks for the kind review. Hope to see you again soon for another great night out at our casino.

Reviewed 5 July 2017 via mobile

Well I booked a night of entertainment for my mother's 60th Birthday. Unfortunately we received threats of violence from a paralytic reveller. We appealed to management (Gary floor manager) who did nothing to help and in fact befriended our aggressor then insulted our party (including...More

2  Thank HonestJohn12345
Reviewed 30 June 2017

Being a member of the Rendezvous group has its advantages. You are assured of a warm welcome at any of their twenty locations, nationwide. The food is always good in each location that we have dined in. If you need somewhere to eat in Stoke...More

Thank Unners13
Gary P, Manager at Genting Casino Stoke, responded to this reviewResponded 1 July 2017

Thank you very much for the great comments. We are thought of as just a casino but we are much more, as receiving comments like this is always a pleasure. I do hope we will see you again.

Reviewed 25 June 2017

Went for a meal around 20 of us. Steaks all came out same regardless of cooking instructions. My starter of mushrooms were stone cold. Went to play the tables and seems there is no dress code what so ever- people in tracksuit bottoms, hoodies, jeans...More

Thank Tom F
Gary P, Manager at Genting Casino Stoke, responded to this reviewResponded 30 June 2017

Hello, Our apologies that your visit with us did not go so well. We do hope that this will not deter you from visiting us again. We do strive to give excellent service but were unaware that there was a problem with the food. If...More

Reviewed 21 June 2017 via mobile

Went for the first time in a couple of years, booked last minute which was no problem on a Thursday night. We were actually the only people dining in there at the time which doesn't always look good however all I can say is you...More

Thank sara-bird16
Gary P, Manager at Genting Casino Stoke, responded to this reviewResponded 25 June 2017

What can I say but thank you for the wonderful comments. We strive to deliver excellent food and service and receiving comments like this is the best kind. hope to see you again soon. Joanne

Reviewed 3 June 2017 via mobile

This is an amazing place to go for a meal ...mid wk nt the chef made a sauce to go with a steak that was not on the menu simply can not do enough for you to have a fantastic meal and experience staff amazing..experience...More

Thank Geoff T
Gary P, Manager at Genting Casino Stoke, responded to this reviewResponded 3 June 2017

Hello and thank you for the great comments. Our chefs do try and go the extra mile and we are glad that you have enjoyed yourself. Hope to see you again soon.

Reviewed 23 May 2017 via mobile

Went with friends on work night out food is Devine good range of drink wise and had a flutter too. large car park, taxi rank and bus top outside on the night was live entertainment which was very good

1  Thank Robert B
Gary P, Manager at Genting Casino Stoke, responded to this reviewResponded 23 May 2017

Hello Robert, Thank you for the great comments and hope to see you again soon. We have entertainment twice a month, have a look at our website for upcoming acts.

Reviewed 22 May 2017

I really enjoy the staff here, it's also nice seeing them in their natural habitat and not just at Reflex ;D

Thank Anne B
Gary P, Manager at Genting Casino Stoke, responded to this reviewResponded 23 May 2017

Hello Anne, Thank you for the lovely comments, hope the staff behaved themselves. Hope to see you soon.

Reviewed 8 May 2017

regularly visit here for many things sunday dinner is always outstanding as is the food at any time great drinks that are very reasonable good gambling Staff are without a doubt top notch and make the place what it is, especially Danny in the restaraunt

Thank globetrotterno1
Gary P, Manager at Genting Casino Stoke, responded to this reviewResponded 8 May 2017

Thank you for the lovely comments, we always strive to give great customer service and really appreciate it when customer take the time to comment. Hope to see you again soon.

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