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Brisbane Visitor Information and Booking Centre

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Address: Hoyts Regent Building 167 Queen St | The old Regent Theatre, Brisbane, Queensland 4000, Australia
Phone Number:
+61 7 3006 6290

Whether its tour and accommodation bookings, event and entertainment...

Whether its tour and accommodation bookings, event and entertainment information, brochures and maps, or general tourist advice, the Brisbane Visitor Information and Booking Centre in the Queen Street Mall have it all covered. This accredited Visitor Information and Booking Centre is a one-stop-shop of travel services covering the Brisbane, Moreton Bay and Islands, Scenic Rim and Ipswich and Country Valley areas.

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TripAdvisor Reviewer Highlights

Read all 92 reviews
Visitor rating
  • 49
  • 17
    Very good
  • 2
  • 8
  • 3
Allways very helpful

On beginning of April I was almost every day there. I booked a lot of tours around Brisbane in the information center. But by impact of Cyclone Debbie suddenly most of the roads... read more

Reviewed 4 days ago
Wolf-Dieter P
Wiesbaden, Germany
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92 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Wiesbaden, Germany
Level Contributor
3 reviews
3 attraction reviews
Reviewed 4 days ago NEW

On beginning of April I was almost every day there. I booked a lot of tours around Brisbane in the information center. But by impact of Cyclone Debbie suddenly most of the roads next to the National parks in the south were flooded. So my tours were canceled. But always the staff were very patient and they rebooked all the... More 

Thank Wolf-Dieter P
Ulladulla, Australia
Level Contributor
65 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

There are very helpful and friendly staff here ready to help with any information that you may have.

Thank sooliz
London, England, United Kingdom
Level Contributor
53 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
Reviewed 4 weeks ago

We went in a few times during our visit and found the staff always helpful, and we found out what we needed to know. Very centrally located on Queen St Mall.

Thank Claire C
Welwyn Garden City, United Kingdom
Level Contributor
308 reviews
134 attraction reviews
common_n_attraction_reviews_1bd8 105 helpful votes
Reviewed 25 March 2017 via mobile

We only had a few days to see as much as possible and the cheery and helpfyl staff at the visitors centre helped us achieve to see everything that we wanted or needed to see and more. A must is the free walking tour, delivered by a local guide with a passion for their own city. Great insight to all... More 

Thank Holi-Ray
Gladstone, Queensland, Australia
Level Contributor
24 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 25 February 2017

Really need a lot of time and patience of you want information from this place. Their website is good and the pamphlets seemed to give us the information fastest - it was just sorting through them. I recommend GOOGLE

Thank noes1987
Brisbane, Australia
Level Contributor
2,090 reviews
815 attraction reviews
common_n_attraction_reviews_1bd8 194 helpful votes
Reviewed 16 February 2017 via mobile

The people at the Brisbane Visitor Information booth are so friendly and helpful and have so much information and suggestions

Thank Michael S
Chicago, Illinois
Level Contributor
1,407 reviews
852 attraction reviews
common_n_attraction_reviews_1bd8 412 helpful votes
Reviewed 2 February 2017 via mobile

The staff was very helpful - providing us with lots of info and maps. The highlight for me, though, was seeing the building it was housed in. It use to be the Regent Theater. Go upstairs in the back to see beautiful murals and architecture.

Thank Diane K
Level Contributor
5 reviews
3 attraction reviews
Reviewed 22 January 2017

The staff was very friendly and eager to help. The Visitor Centrre is in the Queen St Mall and the back of the place is in an old theatre which is very pretty.

Thank Ariane J
Brisbane, Australia
Level Contributor
10 reviews
9 attraction reviews
Reviewed 9 January 2017

Located in the heart of Brisbane city on the mall, Inside the old regent theatre. nice to see its still being used.

Thank Juliet_Manning
Adelaide, Australia
Level Contributor
81 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
Reviewed 8 January 2017 via mobile

The centre staff member was very helpful with suggestions about attractions and methods of getting around Brisbane. The male TransLink staff member on duty 11am 9/1/17 was particularly helpful, including clear explanations about use of the "go card".

Thank JohnB521

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?