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Polynesian Spa

Open Now: 8:00 a.m. - 11:00 p.m.
Open today: 8:00 a.m. - 11:00 p.m.
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Certificate of Excellence
Traveller Overview
  • Excellent48%
  • Very good34%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“adult pools”(178 reviews)
“private pool”(214 reviews)
“family pool”(61 reviews)
Relax and unwind on the tranquil shores of Lake Rotorua at Polynesian Spa - a world-leading, natural mineral bathing and luxury spa retreat. Channelling geothermal marvels in its backyard, the 28 mineral pools at Polynesian Spa are fed from two...more
Open Now
Hours Today: 8:00 a.m. - 11:00 p.m.
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Suggested duration: More than 3 hours
Hinemoa Street, Rotorua 3010, New Zealand
+64 7-348 1328
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Reviews (2,990)
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All reviews adult pools private pool family pool hot pools lake pools family area overlooking the lake mud wrap relaxing experience varying temperatures aches and pains changing rooms lake rotorua hot springs warm water rainy day new zealand
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1 - 10 of 2,591 reviews
Reviewed today

Good way to spend the end of afternoon at the luxury pools. They should however include a swimming one in the luxury area though. The adults area are very crowded, avoid it.

Thank DeborahMello
Reviewed 2 days ago

Early into our three-week visit to NZ, we started a day with a two-hour visit to this world famous spa that features natural hot mineral water pools to rejuvenate our jet-lagged old bodies. It is an amazing setting and fabulous experience, plus we left so...More

1  Thank CBS-CHS
Reviewed 3 days ago via mobile

Never expected anything like this before! Absolutely gorgeous way to start the day, the staff are friendly and helpful. Wish I could visit every day!

1  Thank Siobhan P
Reviewed 3 days ago via mobile

It was a new experience to soak in hot chemical water while it’s cold outside! And that too facing a lovely lake, in the open, surrounded by mountains. They have 5 dollar locker facilty. If you don’t want to spend that money, they have open...More

Thank aum1207
Reviewed 4 days ago

We had the private room for 30 minutes. The room was clean. It came with its own shower and being a private room, there was no need for a locker to keep our things. The water temperature was below 40 degrees so it was not...More

Thank linnman
Reviewed 5 days ago via mobile

We luckily got private deluxe. Though it's for half and hour but it's sufficient. Recommend to go for it.

Thank mayanks212
Reviewed 1 week ago via mobile

Went for the 5 pool hot spring version. Good experience with good toilet facilities. Not extremely crowded. Good view facing the lake.

Thank kellycherish
Reviewed 1 week ago via mobile

Worse telephone manner from the receptionist I have ever experienced. I was so looking forward to coming here with my husband to relax and be pampered for our wedding anniversary but all I got on the phone was no, no, no, we cant do that,...More

1  Thank Sightseer12662438299
Reviewed 1 week ago via mobile

A good hot soak will do one good but how hot can you take it? They have pools at 39, 40, and 41 degrees Celsius, which all have nice views of the lake. A bit pricy but enjoyable, and one will smell like sulphur afterwards!

Thank love2live4ever
Reviewed 1 week ago via mobile

Pools were great. Massage was fabulous. Definitely recommend having a treatment as you get to use the quieter areas. The main pool was heaving.

Thank Lubylou31
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Questions & Answers
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Lindsay G
August 18, 2018|
AnswerShow all 4 answers
Response from PolynesianSpa | Property representative |
Hi there - November see us well into spring so it would be a great option during the day. We would recommend the Lake Spa as you can enjoy a variety of pools and the views with your little one.
August 9, 2018|
Response from PolynesianSpa | Property representative |
Yes both the Adult Pools and Lake Spa provide shower amenities.