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Wellington i-SITE Visitor Information Centre

111 Wakefield Street | In front of the Michael Fowler Centre, Wellington 6011, New Zealand
+64 4-802 4860
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US$35.83*
and up
Wellington City Scenic Tour
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We are the official Wellington i-SITE Visitor Information Centre and your local experts in our harbour capital city. This Qualmark endorsed centre is operated by WREDA (Wellington Regional Economic Development Agency)and is part of New Zealand's official Visitor Information Network (i-SITE). We are your 'one stop shop' for travel advice and bookings for Wellington tours, activities and accommodation. As an official i-SITE, we also specialise in travel arrangements for all New Zealand destinations. Better still, our service to you is FREE.
  • Excellent63%
  • Very good29%
  • Average6%
  • Poor1%
  • Terrible1%
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Closed Now
All hours
Hours Today: 08:30 - 17:00
LOCATION
111 Wakefield Street | In front of the Michael Fowler Centre, Wellington 6011, New Zealand
CONTACT
Website
+64 4-802 4860
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Reviews (479)
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1 - 10 of 410 reviews

Reviewed 2 weeks ago

Great place, the staff here are friendly, informative and always happy to help. They helped us shop around for the best deal and easiest way to get around and do all of the things we wanted. To be honest without the help and knowledge of...More

Thank lodge89
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 2 weeks ago

Thanks so much for taking the time to comment on your visit to our i-SITE. We really appreciate receiving feedback like this as we're very proud of what we do and committed to being as helpful as we can be. Thank you.

Reviewed 22 July 2017

A good place to find out information about local activities and sights around Wellington, the staff were friendly and informative

Thank pmgreenwood
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 24 July 2017

Really appreciate your time submitting feedback thank you and hope you enjoyed your time in Wellington

Reviewed 19 July 2017

If not sure what to do or where to go visit here. They have a vast array of options for you to consider. Tickets can be purchased for most events. The staff were very helpful

Thank GordonW318
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 23 July 2017

Thanks for taking the time to review us and hope you enjoyed your visit to Wellington!

Reviewed 10 July 2017

This can get pretty busy so allow time to wait in a que. Be fair because you would want the staff to spend time on your questions etc and so does the person in front of you.

Thank hematite007
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 12 July 2017

Thank you for your feedback. We do like to ensure our visitors are well looked after and sometimes this can take a little longer however we hope we manage to get the balance right most of the time.

Reviewed 30 June 2017

Lots of tours depart from a bus stop near the i-SITE and the staff are very knowledgeable and helpful of the various tours. The walking tours also leave from here.

Thank Sandra F
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 2 July 2017

Thanks for your feedback - much appreciated!

Reviewed 25 June 2017

At the time we were there, we didn't get much help. We went in to ask about the Weta tour and were told to just go down the street. It could have been the timing because everywhere else in this beautiful city we had wonderful...More

Thank GRS60
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 26 June 2017

I'm really sorry to hear this and thank you for advising. As you'll see from previous reviews this is not typical of the service we offer and I'm disappointed our team didn't provide their usual sterling service. I am pleased however to hear that you...More

Reviewed 19 June 2017

My family visited here the weekend of the 17 June 2017. We stopped by as we needed help with local buses, taxis, airport flyer and museum locations, times and entry cost. Also the Wellington zoo we wanted to know more about. The three young ladies...More

Thank karina f
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 25 June 2017

Really appreciate your positive comments thank you - makes our work even more rewarding receiving this kind of feedback thank you.

Reviewed 9 June 2017

The "i" building is empty but very friendly Council staff pointed us along the road a little further to their current location (Their relocation signage could be better). Although a very small office, the staff were really friendly and booked us on the tour we...More

Thank EloiseG_NZ
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 25 June 2017

We were very fortunate to be able to relocate just 150 metres along the street when the Council building became unsafe to occupy. Our signage is pretty slick with directional arrows and distance marked so pleased you could find us and receive the information you...More

Reviewed 4 June 2017

Pretty far walk from my hotel, seemed more like a store than a place for free information. If you have a quick question is fine.More

Thank hobbitinahole
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 25 June 2017

Pleased you found us - as we're in the central city I can only assume you were staying further out. We are here to assist with tourism information and bookings and general advice, so hope you were in the right place as the only things...More

Reviewed 31 May 2017

I went here when I first arrived and im glad I did. The friendly staff were able to help me straight away with accommodation and things to do. Very good locals knowledge. Thanks

Thank Anthony S
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this reviewResponded 25 June 2017

We aim to please - thanks for commenting on the areas we work hard to achieve on

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Questions & Answers
chancr
5 August 2015|
Answer
Response from WellingtonInfoCentre | Property representative |
What a wonderful experience to be looking forward. Great that you're planning in advance to be able to make the most of your time in Wellington, and Weta Workshop Tour really is a highlight. A cruise shuttle service... More
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