Below Zero Ice Bar
Below Zero Ice Bar
4
2:00 PM - 11:00 PM
Monday
2:00 PM - 11:00 PM
Tuesday
2:00 PM - 11:00 PM
Wednesday
2:00 PM - 11:00 PM
Thursday
2:00 PM - 11:00 PM
Friday
2:00 PM - 12:00 AM
Saturday
2:00 PM - 12:00 AM
Sunday
2:00 PM - 11:00 PM
About
Chill out in Australasia's largest, latest and greatest Ice Bar. Over 35 tones of crystal clear ice was used to build the Below Zero Ice Bar - all hand sculpted! The walls, bar, furniture, sculptures and even the glasses we serve our delicious array of cocktails in - all created from ice! Below Zero is the first ice bar in the world to feature a photo booth, with wide angle lens to ensure you get the best shots! We fit you with super warm jackets, gloves and boots so you can enjoy this incredible experience while still being cosy and warm. Come Chill With Us.
Duration: 1-2 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles564 reviews
Excellent
266
Very good
191
Average
74
Poor
18
Terrible
15

Fluffybluecat
Christchurch, New Zealand20 contributions
2.0 of 5 bubbles
Feb 2021
We were all very excited about going to this ice bar but unfortunately left feeling very underwhelmed and disappointed. There are some incredibly talented people who sculpt the ice statues however, the room is tiny (not much larger than a single garage). The customer service was average at best. Being such a small space, when you are in there with 20 other people, it feels really crowded. There were about 12 kids in the group we ended up in and they didn’t enhance the experience.
Written February 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Fluffybluecat, thanks for taking the time out to write a review. We at Below Zero Ice Bar pride ourselves on being the largest and coldest Ice Bar in the Southern Hemisphere. Our capacity is around 55pax but we do cap the sessions at around 25-30 people so that you can enjoy the experience of the Ice Bar. Below Zero Ice Bar is family friendly so we do allow children of all ages into the bar. Hopefully you can visit the bar again in the near future. Thanks again, Laura and The Below Zero Team
Written March 24, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

WombatTraveller
Adelaide, Australia250 contributions
2.0 of 5 bubbles
Oct 2022 • Couples
From the moment we walked in for our 5pm session on 23/10 and greeted by a surly girl who seemed to question our presence the whole experience was underwhelming. There were to many people crammed into the ice room and our sympathy to the one poor guy who was challenged with serving everyone, particularly since he had never held the job before. The drinks were flavoursome but the pours were scant, obviously trying to save $$. The room itself was tacky and not the experience we were expecting. Not sure if the other Ice Bars in town are the same but we would suggest trying one of those first.
Written October 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Romeeee
1 contribution
5.0 of 5 bubbles
Feb 2021
Now when I play Never Have I Ever, I won't have to disappoint when someone asks if I've drunk Jägermeister from an ice sculpture of the brand's iconic stag. Had a real cool time at a chilly temp with some delicious drinks. Nichola was fantastic, love her vibe and encouragement - she absolutely made my day! Thank you Nichola for being an outstanding bartender, photographer, and just an all round star!

Would totally recommend!
Written February 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi quirkypanda, thank you so much for taking the time to write us an amazing review. We are glad you had a great time and that Nicola made your experience amazing! We hope you can come to the Ice Bar again soon to try some more of our cool drinks! Thanks again, Laura and the Below Zero Team
Written March 24, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

TarshaandKristian
Auckland Central, New Zealand111 contributions
5.0 of 5 bubbles
May 2021
A really cool experience, literally! Great for adults and children, there is lots to see and admire. We would recommend getting the cocktail in the ice glass for the full experience. They have some of the most amazing ice sculptures we have seen.
Written May 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dave B
Manchester, UK2 contributions
2.0 of 5 bubbles
Feb 2020 • Couples
The venue is small. The staff care little. The drinks are mostly fruit juice. This was the worst ice bar I've ever attended. All of us left within 10 mins. Sadly not worth the money. If you are tempted make sure you use the discount websites
Written March 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, Dave B, thank you for taking the time to write us a review. We at Below Zero Ice Bar pride ourselves on being the biggest and coldest ice bar in the southern hemisphere. As the temperature is -12 degrees and the glasses are made of ice the only soft drinks we can have are juices. All of the cocktails have a standard measurement of alcohol and are then topped with juices. We are sorry you did not have a great experience. Would you like to email me at info@belowzeroicebar.co.nz and we could arrange a day for you to come and try out the Ice Bar again. Many thanks, Laura - Below Zero Team
Written March 13, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Pat G
5 contributions
2.0 of 5 bubbles
Jan 2020
Waste of time and money. Sentiment shared throughout the time slot as most were leaving within half an hour of a full hour ticket. Diluted cocktails largely consisting of sugary fruit juices.
Written January 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Pat G, thank you for your review. We are sorry you didn't have a great experience in the Below Zero Ice Bar. Unfortunately with the temperature holding at -12 degrees many people cannot stay for a long period of time. We are unable to dilute the drinks too as they would freeze : ) Thanks, Laura - Below Zero Team.
Written January 27, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Janet J
Auckland, New Zealand44 contributions
5.0 of 5 bubbles
Jan 2021 • Family
Wow a very different experience a must try in queenstown.

It was -12 degree freezing cold however was fun to have a mocktail with few lovely clicks with family.

Due to extreme cold my little one didn't wish to stay inside for long so it was a quick visit still definitely a worth visit.

We even had a quick game 😀
Written January 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi 678janetj, thank you so much for your review. We are glad you enjoyed the Below Zero Ice Bar and the -12 degrees does get to the little ones :) Hopefully you can come back soon and see our amazing new sculptures and bar. Thanks again, Laura and the Below Zero Team
Written February 3, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Prapti
3 contributions
1.0 of 5 bubbles
Jul 2023 • Couples
I would give it 0 rating but unable. Had had rung and made booking for 7pm on 30th August for 2 adults. Got told we have about 1.5hours allocated to us, and they had a private booking at 8.30. Being tourists visiting QT, couldn't find parking in city centre so had to walk 20mins. Upon arrival, Got turned away because we were late as we arrived at 7.30.
We had to change our entire plan for the night 😞
Written September 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there, Thanks for your feedback. We do have a set check-in time as that is when we have a safety briefing for the group. We unfortunately, cut off entry after 20 minutes if we've not heard from bookings who may be running late. This is due to session timings and customer departures and arrivals. Once again we're sorry that this was your experience, we hope that you managed to enjoy the remainder of your visit to Queenstown. The Below Zero team
Written September 6, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

GrahamN
London116 contributions
5.0 of 5 bubbles
Feb 2020 • Couples
We got a voucher for free entry to this ice bar with our tour tickets. You still have to buy a drink. We opted for two cocktails each for $20. The saving was $20 each.

The temperature inside the bar is minus 12. They say you are welcome to go out to warm up and re-enter. My wife went outside to warm up. I did not.

The time went very quickly. The staff were very friendly. We were surprised how many Kiwis were in the bar.

I would recommend this.
Written February 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi GrahamN, thank you for your review! We are glad you and your wife had a great time at the Below Zero Ice Bar. We currently have our ice carver in town so if you do come back the bar will be renovated :) Thanks again, Laura H - Below Zero Team.
Written February 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

LATL24
29 contributions
5.0 of 5 bubbles
May 2023 • Family
Took our family with two kids 9 and 12 to this before dinner. Was a fun memorable way to spend an hour--staff was friendly and helpful, reservations made sure that the crowd didn't overwhelm the facility (I think. there were maximum 25 people with us).
Written July 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there, Thank you so much for your review. We're so happy to hear that you and your family enjoyed your time in our 'cool' little bar. We hope that the rest of your time in Queenstown was awesome! Thanks again, Stay frosty! The Below Zero Ice Bar team
Written July 7, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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