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Kaikoura i-SITE Visitor Information Centre

Closed Now: 9:00 a.m. - 5:00 p.m.
Open today: 9:00 a.m. - 5:00 p.m.
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Review Highlights
Sightseeing

The ladies at the Kaikoura Visitors Information Centre were very helpful telling us which areas... read more

Reviewed 1 week ago
357glenysf
,
Kerikeri, New Zealand
Very helpful

The staff in the office were very knowledgeable, I highly recommend this stop if you don't have... read more

Reviewed 2 weeks ago
Juliana Y
,
Vancouver, Canada
Read all 276 reviews
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  • Excellent63%
  • Very good33%
  • Average1%
  • Poor2%
  • Terrible1%
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About
The Kaikoura i-SITE Visitor Information Centre knows all the best things to do, places to stay and ways to get there plus we'll take care of the bookings.
Closed Now
Hours Today: 9:00 a.m. - 5:00 p.m.
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Contact
West End, Kaikoura 7300, New Zealand
Website
+64 3-319 5641
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Reviews (276)
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1 - 10 of 227 reviews
Reviewed 1 week ago

The ladies at the Kaikoura Visitors Information Centre were very helpful telling us which areas where of interest, if we wanted freedom camping which is the best place to go. Nothing was any trouble. Great knowledge of the area

Thank 357glenysf
Reviewed 2 weeks ago

The staff in the office were very knowledgeable, I highly recommend this stop if you don't have your itinerary completely planned. I bought a few souvenirs there and they were reasonably priced.

Thank Juliana Y
Marietvanvierzen, Manager at Kaikoura i-SITE Visitor Information Centre, responded to this reviewResponded 2 weeks ago

Kia ora Juliana Y, thank you for your recommendation. We are always happy to assist our visitors with planning an itinerary and I hope you enjoyed the rest of your trip in New Zealand. Thanks again.

Reviewed 3 weeks ago via mobile

My husband likes fishing very much and he tried to book a fishing tour on website, but it was a bad experience as we thought the company finally did not want to go as only we two but they no informed us and no provides...More

Thank Tiffng
Marietvanvierzen, Manager at Kaikoura i-SITE Visitor Information Centre, responded to this reviewResponded 2 weeks ago

Kia ora Tiffng, thank you for your lovely review. Our young man, Phoenix, is stoked that he has been able to assist you to find a suitable fishing charter and that you had a wonderful trip. Thanks again.

Reviewed 4 weeks ago

The lady was very helpful and got us on a fishing charter which was amazing . Lots to see and a must do if you're visiting Kaikoura and want to know what she around to see and do .

Thank Donnelle P
Marietvanvierzen, Manager at Kaikoura i-SITE Visitor Information Centre, responded to this reviewResponded 2 weeks ago

Kia ora Donelle P, thank you for taking the time to write such a great review. We are pleased to have been able to assist you and that you have experienced all Kaikoura has to offer. Thanks again.

Reviewed September 13, 2018

On August 15, 2018, at 4:50 pm we went to ask where we can find a supermarket, and the answer was to take a map that should be closed now. In the souvenir shop in front, Jade Kiwi, we solved it in a minute, less...More

Thank Francisco R
Marietvanvierzen, Manager at Kaikoura i-SITE Visitor Information Centre, responded to this reviewResponded 2 weeks ago

Kia ora Francisco R, Thank you for your feedback and we are sorry to hear you are not happy with our services as this not the usual feedback we receive. As a general rule we are and stay open until closing time, which is currently...More

Reviewed September 7, 2018

NZ has i-site info center in every city. They acted as a source of info for us during our NZ tour. This center was also among one of them. We had a pit stop at Kaikoura during our drive from Blenheim to Christchurch. We got...More

1  Thank TravlQ
Marietvanvierzen, Manager at Kaikoura i-SITE Visitor Information Centre, responded to this reviewResponded 2 weeks ago

Kia ora TravlQ, thank you for your positive review. It has been our pleaseur to have been of assistanec. Thanks again.

Reviewed August 23, 2018 via mobile

Modern , warm and well stocked with pamphlets and staff.gives travellers advice on accomodation, things to see and do in the area. Located just across the road from their fabulous museum which is a definite place to go

Thank Louieathens
Marietvanvierzen, Manager at Kaikoura i-SITE Visitor Information Centre, responded to this reviewResponded 2 weeks ago

Kia ora Louiathens, thank you for the lovely review. We are happy to be able to assist the many visitors to our i-SITE and you are right in saying that our museum is fabulous. Did you know the museum won an award recently?! Thanks again.

Reviewed August 18, 2018

A very helpful and friendly place for souvenir buying, help and any queries you might have. Staff are very approachable and helpful.

Thank cazzkeeler
Marietvanvierzen, Manager at Kaikoura i-SITE Visitor Information Centre, responded to this reviewResponded 2 weeks ago

Kia ora Cazzkeeler, thank you so much for your great review, which has been passed on to our staff. Thanks again.

Reviewed August 7, 2018

Visited on Saturday 19th May. Called in to get a map and details on what to see there. The staff just pointed to where the brochures were and didn't really seem interested in making sure we found what we were looking for.

1  Thank Michael-4551
Marietvanvierzen, Manager at Kaikoura i-SITE Visitor Information Centre, responded to this reviewResponded 2 weeks ago

Kia ora Michael-4551, thank you for your review. We have a great selection of maps as well as many brochures on the area and the rest of New Zealand. I hope you have been able to find what you were looking for. Thanks again.

Reviewed June 30, 2018

Called in on a rainy day to get some info on a whale watching flight. The ladies couldn't have been more helpful, and contacted the airport for us. Unfortunately, the weather got worse and we didn't get to go, but the service was just great.

Thank ppcp19792015
Karin W, Travel Consultant at Kaikoura i-SITE Visitor Information Centre, responded to this reviewResponded July 12, 2018

Thank you very much for your positive review. Happy we could help you organize a flight!

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Questions & Answers
Ask a question
Helen H
September 13, 2016|
AnswerShow all 4 answers
Response from Marietvanvierzen | Property representative |
Hi Helen H, my apologies for the delay in reply, I just noticed your question. There are a couple of options for this situation: * split the family, so the parent not doing the dolphin tour can take care of your son while... More
0
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To Y
September 21, 2015|
AnswerShow all 4 answers
Response from Marietvanvierzen | Property representative |
Kia ora To Y, in addition to the excellent information of Peter F. I can advise that Kaikoura Shuttles has a 2 hour trip that includes a visit to Ohau Waterfall, the cost is $58 per person. Usually the baby seals are at the... More
1
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