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The best part was seeing 3 whales 6 feet from the boat and all 3 breach at once. The guide on the boat was very informative and kept an interesting on going dialogue. They allowed groups a certain amount of time on the upper deck so everyone had a chance. We arrived a couple of hours early and walked a couple of trails on Brier Island. Saw some talkative seals sunbathing on rocks. An amazing and worthwhile experience.…
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Date of experience: September 2020
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It was ok. We saw some whales. They didn’t come close to the boat. The captain said very little. I was shocked over how little he spoke. Usually the captain or another guide on the boat tells us about the region and the whales. There was nothing like that. I was disappointed. August 13, 2020 at 1pm …
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Date of experience: August 2020
1 Helpful vote
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+1
Our tour was originally booked for the evening of August 3, but the fog wouldn’t cooperate so we ended up going the morning of August 4. We dealt with Brier Island Cruises via email. They made everything very easy. Of note, and somewhat surprising, you must wear a mask for the entire cruise. Not that it was a problem, we were just surprised because this is an outdoor activity. We left home early on Aug 3 so we could get checked in to the hotel and then to the cruise office in plenty of time. We checked multiple times on our way to make sure that the cruise wasn’t cancelled. The weather as we got closer didn’t look so promising. But we didn’t receive any notifications and when we checked the web site, it said fog wasn’t a problem so we figured it was all a go. We checked into our hotel and headed down to the area our cruise instructions said to. When we arrived she was somewhat perplexed as we had been called and told our cruise was cancelled. She didn’t appear to believe me when I told we received no such call or email. So much so that she went to her list only to find out she had written down and called the wrong number. Why she didn’t send it via email when she couldn’t reach me, especially after dealing with me via email, I don’t know. Anyway, she said we could rebook for the morning or afternoon the following day. We had plans for the next afternoon already, so we rebooked for the morning. The boat was a good size, lots of seating, crew and captain were professional and friendly. The asked the standard COVID questions before we boarded. There is a clean bathroom onboard. The boat itself is very clean as well. It wasn’t overly crowded which was nice, plenty of space between us and the people seated around us. They provided lots of information about the local sea life while the cruise was underway. My one issue with this cruise over others I have been on is that the boat always pulled up to whatever we were looking at on the same side so folks on the other side never really had great views. Other cruises we’ve done they try to pull up to both sides so everyone has a chance to see this amazing site. We saw sunfish, porpoises, sea birds and plenty of whales. There were groups together which was very cool. We’ve done whale watching in this area before, and the experience with this company really didn’t measure up to the last one. Any opportunity to see the whales should be taken, but explore your options before booking. …
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Date of experience: August 2020
1 Helpful vote
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Response from SLonergan, General Manager at Brier Island Whale and Seabird Cruises
Responded Aug. 16, 2020
Thank you for your review! We appreciate any feedback so we can improve our services. We apologize for your disappointment of your views of the whales. On most occasions, the Captain does try to maneuver the vessel so that everyone can see the whales but at times, especially when working with another vessel, he has to keep it on the one side. If there is an issue like this, the Captain welcomes a request to switch sides and will radio the other boat to do so.
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This is a wonderful tour, the staff are extremely knowledge and very friendly! We had our tour booked for the 5:30 pm slot on Tuesday, August 4, 2020. Myself and my 2 daughters thoroughly enjoyed this tour!
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Date of experience: August 2020
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