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Krakow Tours by Point Travel DMC

#77 of 255 Tours in Krakow
Certificate of Excellence
Sponsored by:
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Address: pl. Szczepanski 7, Krakow 31-011, Poland
Phone Number:
+48 12 411 36 09
Today
08:00 - 16:00
Open now
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Hours:
Mon - Sat 08:00 - 16:00
Description:

KRAKOW TOURS are operated since 1990 by Point Travel DMC - Polish...

KRAKOW TOURS are operated since 1990 by Point Travel DMC - Polish Touroperator. We offer local tours and excursions in Krakow and its environs - day tours in English all year round by bus with free courtesy collection from hotels in Krakow. Luxury Private tours by car, Krakow Sightseeing, Three Faces of Krakow, Tours for KL Auschwitz and Birkenau, Salt Mine Wieliczka, Holy Father John Paul II , Czestochowa - Black Madonna Shrine, Kazimierz - former Jewish District , National Parks : Zakopane, Dunajec River Gorge, raft trip and many other tours. City Breaks packages in Poland with accommodation, tours and transfers.

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US$65.86*
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Half Day Trip to Lagiewniki - Wadowice - Kalwaria Zebrzydowska from Krakow
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Krakow Sightseeing Tour by Minibus
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US$71.35*
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Auschwitz Birkenau Tour from Krakow and Evening Klezmer Music Concert with...

TripAdvisor Reviewer Highlights

Read all 109 reviews
Visitor rating
  • 66
    Excellent
  • 24
    Very good
  • 3
    Average
  • 4
    Poor
  • 8
    Terrible
Good tour company

This tour company is excellent and picks you up as arranged without any problems, keeps you informed all the way and the guides are excellent.

5 of 5 bubblesReviewed 3 days ago
Deborah D
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109 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Level Contributor
18 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 days ago NEW

This tour company is excellent and picks you up as arranged without any problems, keeps you informed all the way and the guides are excellent.

Helpful?
Thank Deborah D
Westerham, United Kingdom
Level Contributor
46 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

This tour was included with our itinerary on a 4 day holiday to Kraków with Broadway Travel. It was well organised, the pick up was outside the Sheraton Hotel which was across the road from our hotel. When we arrived in Auschwitz we were introduced to our guide but unfortunately I can't remember his name. All I know is he... More 

Helpful?
1 Thank Goldilocks39
Krakow T, Krakow Tour Coordinator at Krakow Tours by Point Travel DMC, responded to this review

Hello, First of all, I would like to thank you very much for taking the time to write your review. I'm glad to hear that you found your tour guide in the Museum knowledgeable and our overall service went smoothly. I hope that you would not hesitate to use Point Travel DMC to arrange your trips if came back to... More 

Bristol, United Kingdom
Level Contributor
49 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Our tour guide was Mark. His knowledge was second to none and so empathic, he kept us well informed throughout our tour. Such an emotional day visiting both Auschwitz and Birkenau. Such a sad place but glad I was able to pay my respects. An experience that I will never forget.

Helpful?
1 Thank Mutlley71
Krakow T, Krakow Tours Coordinator at Krakow Tours by Point Travel DMC, responded to this review

Hello, Thank you for sharing your positive review with us and for the highest rate. It is a real pleasure to hear that you found the tour with Marek informative. I hope that you will come back to Krakow and will share some more trips with us. Best regards, Anna Krakow Tours Team More 

1 review
5 of 5 bubbles Reviewed 2 weeks ago

A brilliant tour. Very well organised and a very clean, comfortable and spacious bus. I had the pleasure of sitting next to one of the guides Marek on the bus. He English was perfect and a very nice person to get along with. The tour was very well organised and everyone got a headset so we could hear the guide... More 

Helpful?
Thank Fred W
Krakow T, Krakow Tours Coordinator at Krakow Tours by Point Travel DMC, responded to this review

Hello Fred, I am delighted to hear that the service we provided on occasions of your tours lived up to your expectations. I will make sure to pass your kind words to our tour leaders Marek and Ziggy. I hope that you would not hesitate to use Point Travel if you come back to Krakow next time! Many thanks for... More 

Cramlington, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

This tour was arranged as part of our 3 night stay in Krakow by Broadway Travel. We were naturally a little worried about what to the day would bring and how we would be affected by such a thought provoking part of the history of Mankind . We were collected promptly at the hotel and introduced to our guide Ziggi..... More 

Helpful?
1 Thank KENARMSTRONG143
Krakow T, Krakow Tours Coordinator at Krakow Tours by Point Travel DMC, responded to this review

Hello, Thank you very much for taking the time to share your review with us. I am pleased that from technical view the trip went smoothly and our service lived up to your expectations. Also, it is nice to hear that you found our tour leader Ziggy informative and he made your visit in Auschwitz even more thoughtful. I hope... More 

dublin ireland
Level Contributor
45 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

We went on a tour with company frommour hotel to the Salt mines. The lovely young woman who was our guide did not come down the mine with us, but she was very helpful and got our tickets. She was waiting for us when we finished the tour and had our car there within 5 minutes. We were delivered back... More 

Helpful?
1 Thank davephelan2005
Krakow T, Krakow Tours Coordinator at Krakow Tours by Point Travel DMC, responded to this review

Hello Dave, Thanks a lot for getting back to us with your lovely review. It is a pleasure to hear that you enjoyed our service and I will make sure to pass your feedback further to the team! I hope you had a fantastic time in Krakow and brought great memories back home from the Salt Mine. Best regards, Ania... More 

Level Contributor
30 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 8 February 2017 via mobile

Met at the local hotel by Ziggy. Who was very friendly and gave good instruction. I mentioned that due to a medical condition I couldn't go through the scanner at Auschwitz. He spoke with the security on my behalf. We were taken around Auschwitz by our guide Joanna, who was lovely. She was very informative and chatted while we moved... More 

Helpful?
1 Thank Heide B
Krakow T, Krakow Tours Coordinator at Krakow Tours by Point Travel DMC, responded to this review

Hello Heide, Thank you very much for sharing feedback from your recent tour with Point Travel DMC. I am pleased to hear that you are satisfied with the service we provided you on this occasion. Let me pass your kind words to our tour leader Ziggy. I hope you had a great time in Krakow and that you will visit... More 

Grantham, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 27 January 2017 via mobile

Me and my boyfriend stayed in krakow for 2 nights and we visited auschwitz, this was part of a wowcher deal we had. We were picked up from our hotel at 8:00am in a Mercedes sprinter we then picked up other people from various hotels until we made it into the city centre where we then transferred onto a krakow... More 

Helpful?
Thank tasha_amie11
Krakow T, Krakow Tours Coordinator at Krakow Tours by Point Travel DMC, responded to this review

Dear tasha_amie11 thank you very much for the highest note. It is a pleasure to hear that our service and the overall tour experience lived up to your expectations. I will make sure to pass your positive feedback to our tour leader Ziggy. I hope you had a great time in Krakow and that you would use Point Travel again... More 

Reading, United Kingdom
Level Contributor
23 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 23 December 2016

We were booked on this tour by Fred Holidays and it was supposed to be a half day (5.5 hours) tour. Ended up taking over 8 hours. we were picked up on time but taken on a 10 minute trip to another hotel and told to wait '5 minutes' in the lobby. After more than 30 minutes we were taken... More 

Helpful?
1 Thank markie_parkie38
Krakow T, Customer Service at Krakow Tours by Point Travel DMC, responded to this review

Dear markie_parkie38, Thank you for sharing your opinion. We are committed to a high level of our services. When we receive this kind of information we closely investigate the situation. The opinion of our guests is always very important for us and helps to improve our service. Can you please get in touch with us to give us more details... More 

2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 December 2016

I booked the 'Krakow: Auschwitz Birkenau Half-Day Bus Tour’ via GetYourGuide, but due to unfortunate circumstances, I was unable to make the tour. Having said that, I’m only able to review the customer service area of Krakow Tours and they were fantastic! I received quick responses to my inquiries and a prompt resolution to my situation without even asking for... More 

Helpful?
Thank 987rosw

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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