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Cracow City Tours

Closed Now: 9:00 a.m. - 8:00 p.m.
Open today: 9:00 a.m. - 8:00 p.m.
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Tours from Cracow City Tours tend to sell out - travellers recommend booking in advance!
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  • Excellent75%
  • Very good17%
  • Average3%
  • Poor3%
  • Terrible2%
Travellers talk about
“free lunch”(53 reviews)
“salt mine tour”(77 reviews)
“salt mines”(237 reviews)
Cracow City Tours - young, energetic tour company from Cracow, professional attitude and excellent value for low prices. Auschwitz-Birkenau Museum, Salt Mine in Wieliczka, Cracow Old Town Sightseeing, Nowa Huta, Zakopane, Dunajec, Częstochowa and...more
Closed Now
Hours Today: 9:00 a.m. - 8:00 p.m.
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ul. Florianska 44, Krakow 31-021, Poland
+48 12 345 67 89
Ways to Experience Cracow City Tours
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Reviews (1,546)
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All reviews free lunch salt mine tour salt mines beer house auschwitz birkenau great tour tatra mountains meeting point other companies local guide an excellent guide his knowledge concentration camp organised tour excellent service old town jewish quarter
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1 - 10 of 781 reviews
Reviewed 1 week ago

We visited Auschwitz & Birkenau with Cracow City Tours and were very pleased with our tour. We chose this trip as it was central pick up, instead of having to travel round hotels while others were being picked up and dropped off, we wanted to...More

Thank millymooEngland
Reviewed 2 weeks ago via mobile

Wonderful well organised comfortable tour. Guide was very knowledgeable and this tour wouldn’t have been the same without her guidance and passion for the history of Auschwitz&Birkenau

Thank Jillybean43
Reviewed 4 weeks ago via mobile

I totally loved it they were professional, and the prices was worth it (got a free lunch coupon also). It's true that you can find a better bargain, but the quality/price is a big yes! The guide explained us the history of poland during WWII...More

Thank Cruiser226623
Reviewed August 31, 2018

We took two tours with them: Salt mines and Auschwitz. Salt mines was a bit chaotic, as there were too many people there and the place was not very well organized. The headsets distributed at the mine were of poor quality, making it very difficult...More

1  Thank Luis M
Reviewed August 27, 2018

An excellent way to gain insight into the attrocities of WW11. An absolute "must see". Went with Krakow CityTours, very comfortable yellow bus. The lady English speaking guide was very informative. This is a very sobering place to visit, be prepared. We can never imagine...More

Thank Margaret M
Reviewed August 19, 2018 via mobile

We used them for the Salt Mine Tour and they were incredibly good. On time, helpful and easy. Comfortable coach and a host who spoke both Italian and English. Would highly recommend this company. Stress free

Thank Becky H
Reviewed August 15, 2018

Our tour of auschwitz-Birkenau was extremely moving, people think they know the story of this terrible time in history, but it’s not till you visit that you fully understand the horrific conditions these poor people had to endure. I feel anyone who visits this part...More

Thank 19Lynn56
Reviewed August 4, 2018

Spent approx 4 hrs here, you probably don’t need any more than that. There is a lot of stairs to walk down but I think there is wheelchair access and a lift but not sure if you miss anything by using the lifts etc. I...More

Thank p18tey
TomKrak, Manager at Cracow City Tours, responded to this reviewResponded August 9, 2018

Kindly we would like to thank you for your opinion. In relation to access for disabled visitors, we would like to inform that there is a special guided tour in Salt Mine Wieliczka for person having a mobility difficulties or other disabilities. In that case...More

Reviewed July 31, 2018

The tour was very well organized. On the way to the camp, we watched a very interesting documentary about the liberation of Auschwitz. The guide was very kind and we had enough breaks. We did the tour in Spanish with a Polish girl and her...More

Thank Aessa8
TomKrak, Manager at Cracow City Tours, responded to this reviewResponded August 9, 2018

Thank you very much for sheering your opinion with us. As well we would like to thank you for pointing out that even if there are a lot of visitor in the museum it is possible to fulfill the visit. That is a great job...More

Reviewed July 28, 2018 via mobile

Early start, there were only 2 of us for the English tour and 8 for the Italian. A little bit awkward when Italian guide was talking on the vehicle, but acceptable. We had our own guide Marta(self employed), she knew the area very well and...More

Thank Stephen C
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Questions & Answers
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Kev B
August 7, 2016|
AnswerShow all 6 answers
Response from Clayton O | Reviewed this property |
If you will be in Kraków book a tour that will take you by bus to Auschwitz and have a tour ready for you there. Try Cracow City tours, it is easy to book and they have many language options.
Barbara N
September 6, 2015|
AnswerShow all 2 answers
Response from TomKrak | Property representative |
Jeanette M
March 31, 2015|
AnswerShow all 5 answers
Response from TomKrak | Property representative |
Hi, Thank you for your message. I would recommend you to take something to eat before going on the trip to Auschwitz Birkenau/Wieliczka Salt Mine. There is a little snack bar in Auschwitz and in Salt MIne so you can get... More