We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices
Sponsored by:
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: ul. Florianska 44, Krakow 31-021, Poland
Phone Number: +48 12 421 13 27
09:00 - 08:59
Open now
See all hours
Sun - Sat 09:00 - 08:59

Cracow City Tours - young, energetic tour company from Cracow, professional...

Cracow City Tours - young, energetic tour company from Cracow, professional attitude and excellent value for low prices. Auschwitz-Birkenau Museum, Salt Mine in Wieliczka, Cracow Old Town Sightseeing, Nowa Huta, Zakopane, Dunajec, Częstochowa and many more. The meeting point located in the city centre and easy to be found. No hotel pick-up as we don’t intend to torture you going around the town and collecting people from other hotels. Groups can expect individual treatment.

read more
Book In Advance
More Info
and up
Wieliczka Salt Mine from Krakow
More Info
and up
Day Trip to Auschwitz-Birkenau Memorial from Krakow
More Info
and up
Full-Day Trip to Zakopane from Krakow

TripAdvisor Reviewer Highlights

Read all 1,135 reviews
Visitor rating
  • 520
  • 84
    Very good
  • 12
  • 12
  • 7

Highly recommend this tour company. Really efficient door to door service. Friendly driver who was so helpful

5 of 5 bubblesReviewed yesterday
Clare H
Lichfield, United Kingdom
Add Photo Write a Review

1,135 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 635: English reviews
Lichfield, United Kingdom
Level Contributor
49 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Highly recommend this tour company. Really efficient door to door service. Friendly driver who was so helpful

Thank Clare H
Liverpool, United Kingdom
Level Contributor
22 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

A rally good company , visited the salt mine with them and the guide Sebastian was a fantastic host and really looked after us and was well informed of attraction

Thank Gareth T
Region of Murcia, Spain
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 2 days ago NEW via mobile

The tour itself was not bad, but it's too fast. You can't visit all the exposition but only the ones the guides take you to. From my opinion it would need at least one hour more.

Thank Brobollon B
TomKrak, Owner at Cracow City Tours, responded to this review

Thanks for your review, a tour you bought lasts 6-7 hours including transport and a guided tour with local guide what is 3.5 hours in the Museum – Visiting with a group and rounds (Visiting time: approx 3.5 hours.) .: visiting regular exhibition and other structures in Auschwitz I; visit the main buildings of the former in Auschwitz-Birkenau II, prisoner... More 

Level Contributor
42 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

My wife and I booked a salt mine and Austwich trip in a day. Our booking had to be altered due to the salt mine being closed, but it was no problem for City Tours to meet us on another day to go to the salt mine and Austwich on the original day. The drivers are great, very friendly and... More 

Thank fordnutz
East Lothian, UK
Level Contributor
142 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

This company makes visiting Auschwitz Birkenau simple and trouble free. Of course that doesn't take away the horror of what you see and hear but at least getting there, back and around is a straightforward process. We were impressed with the cost and comfort of the journey. The tour leader and the guide provided by the museum were both friendly... More 

Thank JJfromtheEast
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 3 days ago NEW

the driver was very good pointing out different things you would of just passed. we went round the old jewish part and the getto area.lots of fantastic churches that you can go in. It was very could when we went and the heater didn't work make sure you ask if the heater is working, they do provide blankets though.Well worth... More 

Thank Sue F
Level Contributor
23 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW via mobile

We booked three tours with Crakow city tours - a day trip to aushwitz and berkinau camp, a day trip to Zakopane and a day trip to the salt mines. The trip to auschwitz was amazing, it's a very humbling experience. The tour guide was excellent, she was very knowledgable and you could tell she really cared. I would advise... More 

Thank Paulastewart91
2 reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

We (6 people) went to the concentration camp which was quite educational and we all feel like we had some personal growth. Today we went to the Salt mines and it was lovely! Our guide Sebastian was funny, informative and just an excellent guide all around. Both places highly recommended, and especially Sebastian as a guide.

Thank Amalie E
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Sebastián was excellent. A good mix of humor and historical information. Our kids 3years and 9 years) were entertained same as us. Small group size. Highly recommended.

Thank Jill N
Houston, Texas
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago via mobile

Booked 3 tours with Cracow City Tours and the guides were excellent! The first tour was to the Auschwitz-Birkenau Memorial and Museum. Marta, our guide, was very knowledgeable and passionate when discussing the history of the camps. The only negative was touring on a Saturday and it was very crowded. Our second tour was to the Black Madonna in Czestochwa.... More 

Thank Sunrise207

Travellers who viewed Cracow City Tours also viewed

Krakow, Lesser Poland Province
Oswiecim, Lesser Poland Province
Krakow, Lesser Poland Province

Been to Cracow City Tours? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cracow City Tours and other visitors
15 questions
Ask a question

See all questions (15)

Questions? Get answers from Cracow City Tours staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?