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Review Highlights
A good option for travel within Poland and beyond.

We utilized Polish Rail Service several times and always fairly happy with the services and travel... read more

Reviewed June 23, 2018
New Jersey
One stop shop

Polrail handled all of our multi segment vacation across Poland, Czech Republic, Germany and... read more

Reviewed June 18, 2018
Lakeland, Tennessee
via mobile
Read all 21 reviews
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Traveller Overview
  • Excellent33%
  • Very good39%
  • Average14%
  • Poor0%
  • Terrible14%
23 Jun 2018
“A good option for travel within Poland and beyond.”
18 Jun 2018
“One stop shop”
Ul. Dworcowa 104/108, Bydgoszcz 85-010, Poland
+48 52 332 57 81
Reviews (21)
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1 - 10 of 16 reviews
Reviewed August 31, 2018

We bought first class tickets, for which for some bizarre and unknown to anyone reason, Polish Rail required their customers to produce ID! We didn't have our passports with us and checked with the cashier at the station whether anything like credit cards with our...More

Thank insolitegirl
Reviewed August 9, 2018 via mobile

Here is my ticket. My journey was for a return from Frankfurt Oder to Warsaw. Unfortunately the return journey was marred by aggressive and incompetent controllers.

Thank Graham L
Reviewed June 23, 2018

We utilized Polish Rail Service several times and always fairly happy with the services and travel conditions. Good connections with Warsaw via intercity trains. On another occasion we took an overnight train to Krakow.. The trains were very much on time. Only once a 15...More

Thank podrozniczka60
Reviewed June 18, 2018 via mobile

Polrail handled all of our multi segment vacation across Poland, Czech Republic, Germany and Switzerland. Jeffrey did a great job of quoting our options and their website for payment was easy to use and secure. Although we travelled in June we started planning about 3+...More

Thank ngbtn
Reviewed October 5, 2017

some issues with long queues at booths and I did not see any ticket machines which seems odd because I almost missed train despite arriving 25 mins before departure maybe just bad luck as it has never happened before but that apart rail service first...More

1  Thank johnmckinnon1965
Reviewed September 16, 2017 via mobile

I was surprised that this night train stopped at so many stations along the way. Every time it stopped I was woken so I had a terrible sleep. The train also rocked badly and the driver braked and accelerated hard so I got very bad...More

Thank Kiwisontour2013
Reviewed August 21, 2017

Very cheaply priced, clean modern trains which always seem to be on time. Well worth getting a weekend ticket and travelling across Poland to see as much as you can because you will not go so many miles elsewhere at these prices.

Thank Anne R
Reviewed June 1, 2017

The train is a wonderful way to travel in Poland. But you do need to know which of the train lines to use, as there are three different companies selling tickets from different offices in the same stations. We purchased round trip tickets for two...More

Thank DonCamillo1978
Reviewed May 21, 2017

We purchased our overnight train tickets from Prague to Krakow, Krakow to Budapest and the online experience (Website) combine with expedited UPS shipping to Miami,FL was outstanding they even applied a discount code and re-imbust us money without us even knowing it. *Great interactive Website...More

1  Thank Jose G
Reviewed November 22, 2016

I bought the tickets from Krakow to Prague and everything was perfect. Quick and easy booking. Customer service very helpful.

1  Thank Paweł S
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September 2, 2016|
Response from LisaPolnocy | Reviewed this property |
Hello, I have used several rail booking agencies in Europe and Russia....and without a doubt Jeffrey Dobek at Polrail has done the business every time, they are the only rail booking agent I use now..Integrity and Service... More