Traveller Overview

4.5 425 reviews

Excellent79%
Very good15%
Average4%
Poor1%
Terrible1%

Travellers talk about

“bring hiking shoes”(2 reviews)

“tours start”(2 reviews)

“kayak paddle”(2 reviews)

About

The two steel boats of La Vela Cruise, La Vela Premium and Classic are under the management of Paradise Group Vietnam. The cruise ships offer a spectacular 4-star Halong Bay experience with our unrivalled level of premium hospitality, superb...more

Suggested duration: More than 3 hours

Contact

Tuan Chau Marina, Halong Bay 440000, Vietnam

Website

+84 96 609 40 86

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Reviews (425)

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1 - 10 of 324 reviews

Russ W

Bristol, United Kingdom

13137

Reviewed May 16, 2018

A great way to see Halong Bay

After the coach journey from Hanoi, our holiday group of 18 arrived at the La Vela cruise ship. A boat of around 20 rooms, ours was on the 2nd floor and better than expected with a decent Ensuite and small balcony. The bed was comfortable,...More

Date of experience: April 2018

2 Thank Russ W

Roger_Jane123

Heysham, United Kingdom

1619

Reviewed April 29, 2018

3 day 2 night premium cruise

Had a fantastic time with Mia and her team on the 3 day 2 night cruise. Very well organised itinerays for every day. Everything ran like clockwork and you were looked after really well by the on board team. Food was fantastic, starting with a...More

Date of experience: April 2018

1 Thank Roger_Jane123

Goodhotels

Stafford

85104

Reviewed April 24, 2018

Poor Service

Review of: Overnight Classic Halong Bay Cruise with La Vela

This was very poor quality the first meal lunch was inedible the food had been standing so long it was cold. The dinner was a little warmer but by breakfast the following morning it was back to cold food again. The itinerary on the first...More

Date of experience: March 2018

1 Thank Goodhotels

Sharon T

Dover, United Kingdom

2815

Reviewed April 17, 2018

Staff are the stars

My husband and I booked the 1 night cruise and paid for the upgraded room. We had a lovely balcony overlooking the rear of the boat but sadly as it rained almost non stop for the entire cruise we didn’t get a chance to use...More

Date of experience: April 2018

Thank Sharon T

David C

Seattle, Washington

32

Reviewed April 12, 2018

Room disaster

Booked a La Vela cruise in late March 2018. Was really looking forward to what some rate as a 5 star cruise but we were sadly disappointed. This was mostly due to the room. Upon entering our cabin, you immediately smelled mold and mildew. Not...More

Date of experience: March 2018

Thank David C

Cheryl T

89

Reviewed April 9, 2018 via mobile

A must do!

Review of: Overnight Classic Halong Bay Cruise with La Vela

We did the overnight cruise on Halong Bay..fantastic. Experience!!! The boat is old but well maintained and our room was clean. The staff are awesome and very friendly and efficient. They took into account any dietary needs and always on hand to assist! Happy hour...More

Thank Cheryl T

calrd

Vancouver, Canada

5

Reviewed April 5, 2018

Beautiful location; La Vela Classic

Review of: Overnight Classic Halong Bay Cruise with La Vela

Halong bay is so beautiful, and we were glad to be able to see it. The staff did a very good job, enthusiastic and very helpful. The ship is older, but ok. As with most tours in Halong Bay, I'm sure, the schedule is a...More

Date of experience: March 2018

Thank calrd

Tholepin

Central California

115

Reviewed April 3, 2018

Outstanding and enthusiastic service for budget prices

Review of: Overnight Classic Halong Bay Cruise with La Vela

We arranged through our hotel (La Selva) in Hanoi for a two day, one night cruise with La Vela Premium Ha Long Bay (there wasn't an option for this review to select the Premium cruise, only Classic). We traveled the three hours plus in an...More

Date of experience: March 2018

Thank Tholepin

Bluebirdzz

Cardiff, United Kingdom

10026

Reviewed April 2, 2018

Amazing!!

Review of: Overnight Classic Halong Bay Cruise with La Vela

We arrived at the side of our vessel & were immediately impressed with the efficiency at which the crew dealt with our luggage and guided us to our respective cabins. As 2 female companions traveling together, we were very happy with our spacious cabin containing...More

Date of experience: March 2018

Thank Bluebirdzz

Jessica Y

Singapore, Singapore

104

Reviewed March 20, 2018 via mobile

La Vela Premium 2 Days 1 Night Cruise

Impressed with the service from start to end. When you arrive, you will be ushered into a lounge with free snacks and drinks.The cruise itself is tastefully decorated western style and is true to the pictures.There is also a very nice jacuzzi pool in the...More

Date of experience: October 2017

Thank Jessica Y

Dear Jessica Y, Greetings from La Vela Cruise. Thank you for choosing a 2D1N cruise on La Vela Premium and for taking time to share your experience with us. Our crew is glad to know you enjoyed the service from start to end. We will...More

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Questions & Answers

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MsKatherineQ

Hello! We’ll be in Hanoi in December. We want to visit Halong Bay. Should we take the 2-days 1-night cruise? Or the 3-days 2-nights? For those who have gone, what do you recommend?

November 7, 2017|

AnswerShow all 3 answers

Dear MsKatherineQ, Greetings from La Vela Cruise. As NikK1050 said, we also do recommend you to choose 3 Day 2 Night as you will have time to relax and enjoy Halong Bay which is not-so-rush. We wish to welcome you soon... More

Helmut H

Hi there. Someone commented that "drinking water" is chargeable in the previous post. Is it true? I mean drinking water like mineral water is not included in the package? Or they are referring to "alcoholic drinks"? Thanks. Regards

October 11, 2017|

Answer

Dear Helmut H, Greetings from La Vela Cruise. Thank you for contacting us. To answer your question, the cruise includes 2 complimentary still water per day in the cabin. Any water you order outside the room is charged as... More

Suzanne Z

Hi Tania.. My husband and I will be cruising on the Le Vela Premium cruise on 8th March.. We have booked our entire holiday through a local company and we tried to book a balcony room but unfortunately they have been told that all of their allocation has been exhausted. This is the highlight of our 10 days in Vietnam and is a special memory for our 30th anniversary. Is there anyway we are able to request a balcony suite. The tour company have been absolutely fantastic and we understand they are not able to control the allocation of rooms just thought it was worth asking the question . Look forward to your response. Regards Suzanne

February 14, 2017|

AnswerShow all 2 answers

Dear Suzanne Z, Thanks for choosing us. It is unfortunate when informing you that currently, our balcony cabins are being fully booked. We sincerely apologize for this inconvenience. However, your reservation of balcony... More