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Address: 3 Hang Voi | Hoan Kiem Dist, Hanoi, Vietnam
Phone Number:
+84 4 3926 2579

TripAdvisor Reviewer Highlights

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Amazing experience

We cruised with Columbus on the Santa Maria in April 2012, expectations were exceeded in all respects. All fellow cruisers from around the world agreed. We recommend the 3 day 2... read more

5 of 5 bubblesReviewed 16 April 2013
grandeideas
,
Fenwick, ON

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17 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Fenwick, ON
Level Contributor
8 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 16 April 2013

We cruised with Columbus on the Santa Maria in April 2012, expectations were exceeded in all respects. All fellow cruisers from around the world agreed. We recommend the 3 day 2 night, as the full day fishing & lunch on the beach is a very unique experience. Staff was great with our 12 year old. I do recommend taking your... More 

Helpful?
2 Thank grandeideas
Newcastle upon Tyne, United Kingdom
Level Contributor
19 reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 19 February 2013

This was by far one of the most enjoyable and luxurious trips i have ever been on. I think people have lost their ability to trust their gut feeling and rely too heavily on the internet and know when something might turn out good, i did this and did not regret it one bit. I was consistently replied to through... More 

Helpful?
5 Thank Cheryl_and_adam
Edmonton, Canada
Level Contributor
271 reviews
65 attraction reviews
common_n_attraction_reviews_1bd8 117 helpful votes
2 of 5 bubbles Reviewed 30 January 2013

Booked a cruise based on advice from friends who had taken a cruise a few years ago. When we went to the office to make the final cash payment (should have set off an alarm bell that they would not take a credit card like other cruise companies) it had moved to a residential alleyway where the residents seemed genuinely... More 

Helpful?
2 Thank Norman S
Kuala Lumpur, Malaysia
Level Contributor
32 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
1 of 5 bubbles Reviewed 19 May 2012

We booked a cruise on the Santa Maria cruiser after meticulous research and a recommendation from a friend. Unfortunately this still was not enough to prevent being scammed. After having booked well in advance and paid a deposit, we arrived at the Columbus Cruise office the day before our cruise to pay the balance as instructed. When we arrived we... More 

Helpful?
3 Thank mySEAtravels
redriver2010, General Manager at Columbus Cruise Company, responded to this review

Dear Guest, We would like to thank you for your feedback following your tour with Columbus Cruise. We are very sorry for your unfortunate experience. First of all, it was really unfortunate for you and our company that your cruise with Santa Maria was forced to be cancelled due to the unexpected decision from the local authority which suddenly required... More 

Macau, China
Level Contributor
35 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 1 January 2012

we went with columbus cruise on the santa maria boat as recommended by our hotel. We had an amazing time, it was one of the highlights of our trip in vietnam. The boat crews were wonderful and polite, although there was some communication barrier. nevertheless, they were helpful and assisted us in any way they can. The food was ok,... More 

Helpful?
3 Thank lainecruz2003
Monroe, Iowa
Level Contributor
132 reviews
48 attraction reviews
common_n_attraction_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 16 December 2011

We had planned to book a smaller ship but decided to go with the recommendation of Tom at Hanoi Moment Hotel and booked on the brand new Santa Maria Cruise Ship. Great idea. We talked to other people and they described their ships as too small, too old, too big etc. We had only 11 other folks on the ship... More 

Helpful?
5 Thank GRC761
Sydney, Australia
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 26 November 2011

The service on the boat was terrific as staff were all very accommodating. However the tour did not follow the listed itinerary. E.g. it stated that we will be visiting the floating village - we didn't; nor did we go squid fishing. Another let down of the tour is that our guide did not interact with us to explain the... More 

Helpful?
2 Thank Susan K
Calgary, Canada
Level Contributor
42 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 5 November 2011

The tour guides with Columbus Adventures are among some of the nicest and most genuine people I have ever met. They all went out of their way to make sure we were having a good time, and that we understood everything that was going on. We did a couple personalized tours with them and they exceeded our expectations. Sapa is... More 

Helpful?
3 Thank d0uluvme49
Washington DC, District of Columbia
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 22 February 2011

I tried to book a Halong Bay cruise with this company. At first they were slow to respond. Then I sent my credit card information to the company and they stopped responding completely. I ended up cancelling my credit card and going to with a more responsive company.

Helpful?
3 Thank emilyDC
Rexburg, Idaho
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 December 2010

We had a terrific time with Columbus Cruise Company. They picked us up from our hotel on the morning and we traveled to Halong Bay from Hanoi. I was worried, initially, when we went to the Amazing Cave that we would be stuck around hundreds of other boats the whole time. The opposite was true with The Pinta Cruiser and... More 

Helpful?
2 Thank mwhoolery

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