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Address: Suite 405, B13 Building | Sai Dong, Long Bien, Hanoi, Vietnam
Phone Number:
+84 4 6672 0011
Recommended length of visit: More than 3 hours
Description:

Vietnam Tour - Vivutravel is a leading, trustworthy and professional tour...

Vietnam Tour - Vivutravel is a leading, trustworthy and professional tour operator in Vietnam since 2006. We offer a wide range of Vietnam holiday and Indochina tour packages to the most exciting destinations in the areas at most competitive price. We are specialists in private and tailor made holidays and your travel inquiries at Vivutravel, can always be customized to suit your interests and needs such as budget, travel styles, choice of hotel, dinning, transportation, tour guide...

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TripAdvisor Reviewer Highlights

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an excellent company to deal with

i booked our trip through vivutravel after reading the postitive reviews on tripadvisor . i was dealing with Ms Ngoc and all emails were answered promptly and our trip was sorted... read more

5 of 5 bubblesReviewed 2 weeks ago
armagh222
,
armagh northern ireland

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124 Reviews from our TripAdvisor Community

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Showing 117: English reviews
armagh northern ireland
Level Contributor
338 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 158 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

i booked our trip through vivutravel after reading the postitive reviews on tripadvisor . i was dealing with Ms Ngoc and all emails were answered promptly and our trip was sorted quickly . all tour guides spoke good English and could answer all questions we asked them . tour cars / vans again were to a good level and we... More 

Helpful?
Thank armagh222
Paris, France
Level Contributor
15 reviews
common_n_attraction_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

I was traveling for 3 weeks through Vietnam with my sister and we have used Vivu Travel further to a recommendation of friends based in Bali who have organized a Sapa tour through them last year. We organized part of the trip ourselves and we used the services of the agency for 16 days. I was dealing with Ngoc and... More 

Helpful?
1 Thank lifewithoutborders
Vivutravel01, Manager at VivuTravel, responded to this review

Dear Silke, We are very glad to organize your trip in Vietnam and more happier to hear that you have a wonderful time with us. Thank you so much for your kind review and comments. Your comments are the key factor for us to continue our good services. We hope to serve you in the next Vietnam trip in the... More 

Invercargill, New Zealand
Level Contributor
90 reviews
56 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

My husband & I celebrated our 25th wedding anniversary with a trip to Thailand, Laos, Cambodia & Vietnam. We worked with Kim. Overall the trip was outstanding, but we did have a few issues. On arrival to Bangkok their was no one to pick us up & take us to our hotel. We had 2 scheduled overnight train rides. We... More 

Helpful?
Thank KellyJ1213
Vivutravel01, Manager at VivuTravel, responded to this review

Hi Doug & Kelly, It's Kim, your travel consultant. How are you? I hope that you are having a great time with your family & friends enjoying the oncoming New Year! Thank you so much for your review as well as for sharing your thoughts that will much help us to improve our services in the future. Once again, I'm... More 

Australia
Level Contributor
89 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 25 November 2016

We dealt with Hoai and she was wonderful from the beginning. Always accommodating and happy to change and adjust our plans as we required. Once we arrived, we were met at each location by a wonderful guide and driver. They were all good. Special mentions to Doh and the driver in Saigon and Siya and the driver in Siem Reap... More 

Helpful?
1 Thank BE2468
Vivutravel01, Manager at VivuTravel, responded to this review

Hi Bernadette and Scott, How are you? Thank you so much for your nice feedback as well as the beautiful words that you say about me and our company. I am really happy that you had a wonderful trip in Vietnam and Cambodia with us and will recommend us to your friends. I do hope to welcome you again in... More 

Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 November 2016

My friend and I have had 14 of the best days touring we have ever had. We have both travelled extensively and dont particularly like organised tours. However, this was a private tour, that was made to fit in with certain things that we wanted to do. This company went out of their way to ensure that all our requirements... More 

Helpful?
1 Thank Jenny S
Vivutravel01, Manager at VivuTravel, responded to this review

Hi Jenny, How are you? On behalf of Vivutravel Team, I would like to thank you very much for your great review as well as the beautiful words that you sent us. Especially, we are so happy to hear that you had a wonderful trip and will organize another trip with us in the near future. Then, I'm you sure... More 

Melbourne, Australia
Level Contributor
8 reviews
6 attraction reviews
5 of 5 bubbles Reviewed 11 November 2016

Well organised company with experienced guides. Do not go past this company when looking for a private tour. This company will help arrange every detail and request you require.

Helpful?
Thank Lys M
Vivutravel01, Manager at VivuTravel, responded to this review

Hi Lys, Thank you so much for giving us that great review! We were so happy when reading your beautiful words that support us a lot. The more important thing is that you had a beautiful trip with Vivutravel and we are really looking forward to welcoming you again in Vietnam & Indochina! Best Regards, Kim Dung More 

Somerset, United Kingdom
Level Contributor
124 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 132 helpful votes
5 of 5 bubbles Reviewed 28 September 2016

Just returned from a 15 day trip organised with the help of Kim Dung. Took a while to settle on our itinerary but Kim's email responses were very prompt and made excellent suggestions. We had excellent private guides and drivers in Hanoi, Halong Bay, HCM, and Hue/Hoi An and the excursions were all first class and tailored to us. I... More 

Helpful?
2 Thank Woodpecker-47
Vivutravel01, Manager at VivuTravel, responded to this review

Hi Lynda & Ricky, Thank you very much for your beautiful review that is really appreciated. Especially, I'm so happy to know that you had a wonderful trip in Vietnam with Vivutravel and will recommend us to your friends. It is really our pleasure to be your tour operator in Vietnam & Indochina and I hope to have a chance... More 

London, United Kingdom
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 8 September 2016

Well first stop was Ho Chi Minh city(Vietnam) and last stop was Phnom Phen(Cambodia). My husband arranged all our travel from Vietnam to Cambodia with the superb Ngoc Phuong from Vivu Travel. They were very flexible and always made changes according to my husbands request without any hesitation. We have already given their contact numbers to our relatives who will... More 

Helpful?
2 Thank goldcrestraju
Vivutravel2, Owner at VivuTravel, responded to this review

Dear Raju Raymond and family I am Tuan - founder of Vivutravel we met for a short time in my office in Hanoi and took photo together. Thank you so much for traveling with us and writing highly about Vivutravel's people and services. We are very proud of being one of the best tour operators in Vietnam and Ngoc, Tiep,... More 

Tel Aviv, Israel
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 August 2016

We have just returned from an extraordinary 3 week trip to Vietnam organised with Kim Dung of Vivu Travel. Their company tag line is - Beyond Expectations - and this really is not exaggeration. From the planning and booking of the trip to its execution, every bit of it was smooth, thorough, calm, well-organised, thoughtful. In short, it really was... More 

Helpful?
1 Thank rebexw
Vivutravel2, Manager at VivuTravel, responded to this review

Dear Rebecca & the family!!! It's Kim, your travel consultant. I would like to thank you very much for the great review that you gave our team. Especially, we are so happy to know that your family had a beautiful trip in Vietnam with memorable experience. And we really hope to have another chance to be your tour operator again... More 

Rotorua, New Zealand
Level Contributor
22 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 8 August 2016 via mobile

The July 2016 visit to Vietnam was our second time that we have dealt with Vivu Travel (Kim Dung) and all I can say is they are great to deal with. This time we basically gave Dung the dates we were proposing to travel and left it to her to sort out an itinerary for us predominantly in the northern... More 

Helpful?
5 Thank whetu
Vivutravel2, Manager at VivuTravel, responded to this review

Hi Peter & Gaelene, Thank you very much again for your 2nd travel with us as well as the great review that you posted. We are very happy to hear that you had a great time in the North with Sapa mountainous town and Moon Garden Homestay. And it was our pleasure to be your tour operator. We really look... More 

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